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Assistant Homebase Customer Service Jobs in Oregon

... interactions. * Assist customers in locating products, understanding features, and making ... service processes and product availability. Skills: The required skills such as effective ...

Customer Service Specialist

Ashland, OR · On-site

$17.50 - $23/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Customer Service Representative

Salem, OR

$16 - $21.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

Customer Service Specialist

Medford, OR · On-site

$18 - $23.75/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Customer Service Specialists

Beaverton, OR · On-site

$18 - $23.75/hr

The right candidate will be flexible and ready to assist various teams to ensure a high level of ... Position: Customer Service Specialist Reports to: Customer Service Supervisor Overview: The ...

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

... * Assist with personnel management, including hiring and recruiting functions * Perform other ... customer service and passionate about giving families the joy of a cleaned home and the relief from ...

Customer Service Specialists

Beaverton, OR · Remote

$17.75 - $23.50/hr

The right candidate will be flexible and ready to assist various teams to ensure a high level of ... Position: Customer Service Specialist Reports to: Customer Service Supervisor Overview: The ...

Showing results 41-60

Assistant Homebase Customer Service information

What is the difference between Assistant Homebase Customer Service vs Customer Support Specialist?

AspectAssistant Homebase Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; may prefer some customer service or technical training
Work EnvironmentRetail or service industry settings, often in physical locationsCall centers, online support, or office environments
Employer & Industry UsageUsed by retail chains, hospitality, and service providersUsed across various industries including tech, retail, and healthcare
Common Search & Comparison IntentUnderstanding entry-level customer service roles in retail or service sectorsExploring technical or specialized customer support roles

The Assistant Homebase Customer Service role typically involves providing basic support in retail or service settings, focusing on customer inquiries and transactions. Customer Support Specialists often handle more technical or complex issues, sometimes requiring additional training. Both roles serve customer needs but differ in scope and environment.

What are the most commonly searched types of Homebase Customer Service jobs in Oregon? The most popular types of Homebase Customer Service jobs in Oregon are:

Customer Service Rep

Made In Oregon

Portland, OR • On-site

$20/hr

Full-time

Re-posted 4 days ago


Job description

About the Role:

As a Customer Service Representative in the retail trade industry, you will serve as the primary point of contact for customers, ensuring their needs and concerns are addressed promptly and effectively. Your role is critical in fostering positive customer experiences that drive loyalty and repeat business. You will handle inquiries, resolve complaints, and provide detailed product information, contributing directly to customer satisfaction and the overall reputation of the company. This position requires a proactive approach to problem-solving and the ability to communicate clearly and empathetically with a diverse customer base. Ultimately, your efforts will support the company’s goal of delivering exceptional service and maintaining a competitive edge in the retail market.

This is a on-site position - Monday - Friday


Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in a customer service role, preferably within retail.
  • Strong communication skills, both verbal and written.
  • Basic computer proficiency including familiarity with customer management software.
  • Ability to handle multiple tasks and work in a fast-paced environment.

Preferred Qualifications:

  • Experience with point-of-sale (POS) systems and inventory management software.
  • Demonstrated conflict resolution and negotiation skills.
  • Previous experience working in a high-volume retail environment.

Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, or in-person interactions.
  • Assist customers in locating products, understanding features, and making purchasing decisions.
  • Resolve customer complaints and issues by identifying problems, determining solutions, and following up to ensure resolution.
  • Process orders, returns, and exchanges accurately while maintaining detailed records of customer interactions.
  • Collaborate with other departments such as sales, inventory, and management to improve customer service processes and product availability.

Skills:

The required skills such as effective communication and problem-solving are essential for interacting with customers and addressing their needs efficiently. Computer proficiency enables the representative to manage customer data, process transactions, and track orders accurately. Preferred skills like bilingual communication enhance the ability to serve a broader customer base and improve inclusivity. Conflict resolution skills are applied daily to de-escalate challenging situations and maintain customer satisfaction. Additionally, familiarity with retail systems supports seamless coordination with inventory and sales teams, ensuring a smooth customer experience.


Monday - Fridays. During holiday season some weekend work will be required