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Assistant Homebase Customer Service Jobs in Michigan

Join Our Team as a Customer Service Representative at H&H Mobil! Looking for a dynamic role where ... Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Customer Service Representative

Canton, MI · On-site

$14.75 - $20.25/hr

As a Customer Service Representative, you will be responsible for serving as the primary point of ... Greet customers warmly in person and over the phone and assist them with product inquiries, pricing ...

Customer Service Rep

Kalamazoo, MI · On-site

$15.25 - $20.50/hr

Customer service experience preferred Essential Responsibilities * Monitor and respond to customer ... Identify feedback trends and communicate them to the relevant managers * Assist with resolving ...

Customer Service Rep

Kalamazoo, MI · On-site

$15 - $17/hr

Customer service experience preferred Essential Responsibilities * Monitor and respond to customer ... Identify feedback trends and communicate them to the relevant managers * Assist with resolving ...

Showing results 41-60

Assistant Homebase Customer Service information

What is the difference between Assistant Homebase Customer Service vs Customer Support Specialist?

AspectAssistant Homebase Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; may prefer some customer service or technical training
Work EnvironmentRetail or service industry settings, often in physical locationsCall centers, online support, or office environments
Employer & Industry UsageUsed by retail chains, hospitality, and service providersUsed across various industries including tech, retail, and healthcare
Common Search & Comparison IntentUnderstanding entry-level customer service roles in retail or service sectorsExploring technical or specialized customer support roles

The Assistant Homebase Customer Service role typically involves providing basic support in retail or service settings, focusing on customer inquiries and transactions. Customer Support Specialists often handle more technical or complex issues, sometimes requiring additional training. Both roles serve customer needs but differ in scope and environment.

What are the most commonly searched types of Homebase Customer Service jobs in Michigan? The most popular types of Homebase Customer Service jobs in Michigan are:

Customer Service Support

Chase Plastics Services Inc

Clarkston, MI • On-site

$17.50 - $22.25/hr

Full-time

PTO

Re-posted 23 days ago


Job description

PRIMARY PURPOSE OF POSITION To interact with customers and sales force concerning orders and shipments in accordance with the Companys objectives. Devote full time to the business and affairs of Chase Plastic Services, Inc., and to use your best efforts to perform faithfully and efficiently the responsibilities assigned to you. Responsible for providing friendly, high quality customer service to all customers through the effective management of responsibilities assigned to you

This would include receive, investigate and respond to all customer and sales staff inquiries regarding orders, status of shipments, product information, availability of inventory, complaints and custom stocking programs. ESSENTIAL DUTIES AND RESPONSIBILITIES Predictable and dependable attendance is required. Provide backup to, customer service team and administrative position.

Provide support within Operations Team with monthly metric reporting and importing information into ISO Logs and spreadsheets. On-Time Shipments Report (OTS) Monthly Accuracy Reporting Monthly Customer Generated Report Cards As Needed Expedite Log Monthly Assist in completing the CON/Transfer process, as well as, repacks and, repacks/relabels within P21 System for public warehouse shipments. Complete Thank You Survey calls to new customers and work with them to complete the survey.

Miscellaneous projects assigned by the Customer Service Managers and Operations Manager. Become familiar with all processes and daily tasks of a Service Specialist in order to provide assistance within the team, as well as, PTO Coverage. Adhere to the 2-hour call back policy.

Responsible for maintaining Quality Customer Service. Responsible for continuous team improvement as it applies to meeting the needs of our customers. Document all complaints regarding personnel or product and forward to the Customer Service Manager.

Provide account support for the Customer Service Manager in his/her absence. Serve as a customer advocate within the company to ensure total customer satisfaction Follow detailed work instructions Actively participate in Lean meetings and Lean Blog postings