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Assistant Homebase Customer Service Jobs in Iowa

Planet Fitness

Customer Service Representative

Altoona, IA · On-site

$11.75/hr

  • Medical

  • Dental

  • Vision

  • Life

Taking info calls and tours. Assist in member check-ins, sign-ups, cancellations, BCM amenity usage ... Customer Service: communicates and interacts with customers (including coworkers and the public) in ...

The Palmer Group

Customer Service Representative

West Des Moines, IA · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Are you passionate about delivering exceptional customer service and solving problems? Do you ... Answer inbound phone calls to address client questions and inquiries * Assist clients with ...

First Bank

Customer Service Representative

Goldfield, IA · On-site

$14.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will also open new accounts for customers and assist in addressing customer questions. This is ... Customer Service: * Process monetary transactions for customers, such as cashing monetary ...

Pizza Hut

Customer Service Representatives

Burlington, IA · On-site

$15.50 - $21/hr

... customers • Assist in preparing menu items • Assist with all cleaning and restaurant ... service to our customers, Pizza Hut is the perfect place to learn, grow and succeed!

QPS

Customer Service Representative

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

Answer and assist customers over the phone in a professional and friendly manner * Learn customer service processes while working directly with team leadership * Process billing, invoicing, and data ...

Iowa State Bank

Customer Service Representative

Orange City, IA · On-site

$19 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Type Full-time Description As a Customer Service Representative, you'll be the friendly face of ... In this role, you'll assist customers with transactions, answer questions, resolve concerns, and ...

Planet Fitness - Baseline Fitness

Customer Service Rep

Urbandale, IA · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

Taking info calls and tours * Assist in member check-ins, sign-ups, cancellations, BCM amenity ... Customer Service: communicates and interacts with customers (including coworkers and the public) in ...

Pizza Hut

Customer Service Representatives

Clinton, IA · On-site

$15.25 - $20.50/hr

... customers • Assist in preparing menu items • Assist with all cleaning and restaurant ... service to our customers, Pizza Hut is the perfect place to learn, grow and succeed!

Planet Fitness - Baseline Fitness

Customer Service Rep

Ames, IA · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

Taking info calls and tours * Assist in member check-ins, sign-ups, cancellations, BCM amenity ... Customer Service: communicates and interacts with customers (including coworkers and the public) in ...

Planet Fitness - Baseline Fitness

Customer Service Rep

Atlantic, IA · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

Taking info calls and tours * Assist in member check-ins, sign-ups, cancellations, BCM amenity ... Customer Service: communicates and interacts with customers (including coworkers and the public) in ...

Pizza Hut

Customer Service Representatives

De Witt, IA · On-site

$12.50 - $17/hr

... customers • Assist in preparing menu items • Assist with all cleaning and restaurant ... service to our customers, Pizza Hut is the perfect place to learn, grow and succeed!

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All JobsHomebase Customer Service JobsAssistant Homebase Customer Service JobsAssistant Homebase Customer Service Jobs in Iowa

Assistant Homebase Customer Service information

What is the difference between Assistant Homebase Customer Service vs Customer Support Specialist?

AspectAssistant Homebase Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; may prefer some customer service or technical training
Work EnvironmentRetail or service industry settings, often in physical locationsCall centers, online support, or office environments
Employer & Industry UsageUsed by retail chains, hospitality, and service providersUsed across various industries including tech, retail, and healthcare
Common Search & Comparison IntentUnderstanding entry-level customer service roles in retail or service sectorsExploring technical or specialized customer support roles

The Assistant Homebase Customer Service role typically involves providing basic support in retail or service settings, focusing on customer inquiries and transactions. Customer Support Specialists often handle more technical or complex issues, sometimes requiring additional training. Both roles serve customer needs but differ in scope and environment.

Assistant Homebase Customer Service jobs near you

Customer Service Representative

Planet Fitness

Altoona, IA • On-site

$11.75/hr

Other

Medical, Dental, Vision, Life

Re-posted 19 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 601 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs

Job description

Customer Service Representative

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

Essential Duties and Responsibilities

  • Greet/meet potential members, providing a great customer experience.
  • Handle front desk related tasks: answering phone calls in a polite and friendly manner to assist with questions or concerns. Taking info calls and tours. Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
  • Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
  • Help maintain the neatness/cleanliness of the club.

Essential Behavior Requirements

  • Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
  • Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.
  • Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
  • Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
  • Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.

Minimum Qualifications

  • Honesty and good work ethic
  • Strong customer service skills
  • Basic computer proficiency

Physical Demands

  • Standing and walking at least 75% of the shift
  • Talking in person or on the phone at least 75% of the shift
  • Must be able to lift to 50 lbs. less than 30% of the time.

Benefits

  • Dollars for Scholars Program
  • Employee Appreciation Program
  • Free Membership for self and one family member or friend
  • Team Member Support Team
  • Health, Dental and Vision Insurance
  • Critical Illness Insurance
  • Short Term Disability Insurance
  • Accident Insurance
  • Voluntary Life Insurance
  • Pet Insurance
  • HSA - Advancement Opportunities

Compensation: $11.75 per hour

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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