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Assistant Homebase Customer Service Jobs in Delaware

Horizon Farm Credit

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

Loan Servicing * Assist with the printing and mailing of loan packages. * Ensure loan documents are ... Education Customer service experience preferred or training/experience in the banking or finance ...

AgFirst

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

Loan Servicing - Assist with the printing and mailing of loan packages. - Ensure loan documents are ... Education Customer service experience preferred or training/experience in the banking or finance ...

Grotto Pizza

Customer Service Representative

Wilmington, DE · On-site

$15.50 - $21/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Royal Farms

Customer Service Associate

Felton, DE · On-site

$15 - $19/hr

Respond promptly to customer inquiries about merchandise and assist with product selection ... Food & Beverage Service * * Prepare all made-to-order food and beverages per recipe or customer ...

Royal Farms

Customer Service Associate

Dover, DE · On-site

$15 - $19/hr

Respond promptly to customer inquiries about merchandise and assist with product selection ... Food & Beverage Service * * Prepare all made-to-order food and beverages per recipe or customer ...

Royal Farms

Customer Service Associate

Wilmington, DE · On-site

$15 - $19/hr

Respond promptly to customer inquiries about merchandise and assist with product selection ... Food & Beverage Service * * Prepare all made-to-order food and beverages per recipe or customer ...

Royal Farms

Customer Service Associate

Middletown, DE · On-site

$15 - $19/hr

Respond promptly to customer inquiries about merchandise and assist with product selection ... Food & Beverage Service * * Prepare all made-to-order food and beverages per recipe or customer ...

Grotto Pizza

Customer Service Representative

Millsboro, DE · On-site

$14 - $19/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Millsboro, DE · On-site

$14 - $19/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Camden, DE · On-site

$16.25 - $22/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Royal Farms

Customer Service Associate

Bear, DE · On-site

$15 - $19/hr

Respond promptly to customer inquiries about merchandise and assist with product selection ... Food & Beverage Service * * Prepare all made-to-order food and beverages per recipe or customer ...

Royal Farms

Customer Service Associate

Millsboro, DE · On-site

$15 - $19/hr

Respond promptly to customer inquiries about merchandise and assist with product selection ... Food & Beverage Service * * Prepare all made-to-order food and beverages per recipe or customer ...

Royal Farms

Customer Service Associate

Smyrna, DE · On-site

$15 - $19/hr

Respond promptly to customer inquiries about merchandise and assist with product selection ... Food & Beverage Service * * Prepare all made-to-order food and beverages per recipe or customer ...

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All JobsHomebase Customer Service JobsAssistant Homebase Customer Service JobsAssistant Homebase Customer Service Jobs in Delaware

Assistant Homebase Customer Service information

What is the difference between Assistant Homebase Customer Service vs Customer Support Specialist?

AspectAssistant Homebase Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; may prefer some customer service or technical training
Work EnvironmentRetail or service industry settings, often in physical locationsCall centers, online support, or office environments
Employer & Industry UsageUsed by retail chains, hospitality, and service providersUsed across various industries including tech, retail, and healthcare
Common Search & Comparison IntentUnderstanding entry-level customer service roles in retail or service sectorsExploring technical or specialized customer support roles

The Assistant Homebase Customer Service role typically involves providing basic support in retail or service settings, focusing on customer inquiries and transactions. Customer Support Specialists often handle more technical or complex issues, sometimes requiring additional training. Both roles serve customer needs but differ in scope and environment.

Assistant Homebase Customer Service jobs near you

Customer Service Representative

George Sherman Corp.

Lewes, DE • On-site

$16 - $21.50/hr

Full-time

Re-posted 4 days ago

Job description

Customer Service Representative


Job Summary

The CSR supports the day-to-day operations of the company and is the primary point of contact for customers. The CSR answers the phone, obtains customer information, books calls, and addresses customer concerns. If an issue arises, the CSR will work diligently to solve the problem, to the customers satisfaction. As part of this responsibility, the CSR will develop and manage reports,and interact with field personnel to schedule calls efficiently. A successful CSR must have the ability to function as a part of a team and be able to think creatively and critically.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Assisting in taking all incoming client calls, recognizing that this is where the client will form their first impression of the company.  Good communication with the client is essential!  Make sure that taking care of the clients takes higher priority than any other task and that the clients are enthusiastic about how they are treated.  Have a courteous and pleasant demeanor whether on a phone call or not.  Know that courteousness affects other team members’ spirit.
  • Making sure that the phone is answered before the third ring and that the approved company greeting is used each time.
  • Notify client ahead of time if the technician/plumber/comfort advisor, is not going to arrive at their home in the scheduled time window and re-scheduling the time to the client’s satisfaction.
  • Making sure that Maintenance Agreement clients are continually called. Extra scheduled service appointments should be booked to make up for any shortfall of repair calls. Performing the budgeted number of service and repair calls each day is critical, because residential replacement leads are coming from those calls.
  • Assist with supervising and dispatching of all service and maintenance calls to ensure maximum efficiency of scheduling without compromising client satisfaction. 
  • Assist with making calls to follow up on AR, Open Quotes, and other duties as assigned.
  • Obey company Code of Ethics and the Team Rules

 Minimum Qualifications

  • High school diploma/GED required
  • Self-starter, reliable, flexibility with hours
  • Strong customer service skills
  • Present and communicate professionally (written and verbal)
  • Excellent interpersonal communication skills on a professional and technical level
  • Able to work both independently and as part of a team
  • Strong knowledge of Microsoft Excel, Word and Powerpoint
  • Must be a critical thinker - Strong English composition skills
  • Telephone etiquette and working knowledge of email systems

Physical Demands and Work Environment

Physical Demands:

  • Climbing up and down stairs from time to time
  • Moderate lifting may be required (15-20) pounds

Working Environment:

  • Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer
  • Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity
  • Dress code is business casual