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Assistant Homebase Customer Service Jobs in Colorado

The Customer Service Manager oversees the functions of Customer Services through effective and ... * Assist with identifying departmental inefficiencies and/or bottlenecks and provide solution ...

Overnight Customer Service

Westminster, CO · On-site

$16.75 - $23/hr

Customer Service Representative Job Summary: Responsible for new member sales and creating a ... o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member ...

Customer Service Representative

Denver, CO · On-site

$16.50 - $22.50/hr

Customer Service Representative This role reports to the store's Assistant General Manager (AGM). The Customer Service Representative (CSR) will be on the floor to ensure the best customer service is ...

Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the ...

Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the ...

Showing results 41-60

Assistant Homebase Customer Service information

What is the difference between Assistant Homebase Customer Service vs Customer Support Specialist?

AspectAssistant Homebase Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; may prefer some customer service or technical training
Work EnvironmentRetail or service industry settings, often in physical locationsCall centers, online support, or office environments
Employer & Industry UsageUsed by retail chains, hospitality, and service providersUsed across various industries including tech, retail, and healthcare
Common Search & Comparison IntentUnderstanding entry-level customer service roles in retail or service sectorsExploring technical or specialized customer support roles

The Assistant Homebase Customer Service role typically involves providing basic support in retail or service settings, focusing on customer inquiries and transactions. Customer Support Specialists often handle more technical or complex issues, sometimes requiring additional training. Both roles serve customer needs but differ in scope and environment.

What are the most commonly searched types of Homebase Customer Service jobs in Colorado? The most popular types of Homebase Customer Service jobs in Colorado are:

$17/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 3 days ago


Job description

Job Summary

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

Essential Duties and Responsibilities

  • Greet/meet potential members, providing a great customer experience.
  • Handle front desk related tasks:
    • Answering phone calls in a polite and friendly manner to assist with questions or concerns.
    • Taking info calls and tours
    • Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
  • Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
  • Help maintain the neatness/cleanliness of the club.

Benefits

  • Dollars for Scholars Program
  • Employee Appreciation Program
  • Free Membership for self and one family member or friend
  • Team Member Support Team
  • Health, Dental and Vision Insurance
  • Critical Illness Insurance
  • Short Term Disability Insurance
  • Accident Insurance
  • Voluntary Life Insurance
  • Pet Insurance
  • HSA
  • Advancement Opportunities

Essential Behavior Requirements

  • Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
  • Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.
  • Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
  • Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
  • Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.

Minimum Qualifications

  • Honesty and good work ethic
  • Strong customer service skills
  • Basic computer proficiency

Physical Demands

  • Standing and walking at least 75% of the shift
  • Talking in person or on the phone at least 75% of the shift
  • Must be able to lift to 50 lbs. less than 30% of the time.