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Assistant General Manager Jobs in Madison, WI (NOW HIRING)

Wendy's

Assistant General Manager

Madison, WI · On-site

$47K - $49K/yr

Assistant General Manager at Wendy's Position Title : Assistant General Manager Reports To : General Manager Position Overview: The Assistant General Manager (AGM) at Wendy's is responsible for ...

Panera Bread

Assistant General Manager

Madison, WI · On-site

Assistant General Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the ...

Panera Bread

Assistant General Manager

Madison, WI · On-site

Assistant General Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the ...

Panera Bread

Assistant General Manager

Madison, WI · On-site

Assistant General Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the ...

Panera Bread

Assistant General Manager

Madison, WI · On-site

Assistant General Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the ...

Panera Bread

Assistant General Manager

Madison, WI · On-site

Assistant General Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the ...

Panera Bread

Assistant General Manager

Madison, WI · On-site

Assistant General Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the ...

Panera Bread

Assistant General Manager

Madison, WI · On-site

As an Assistant General Manager, you'll lead an amazing team and a beloved neighborhood bakery-cafe to sweet success! You'll inspire and celebrate your team, partner with your General Manager in ...

Panera Bread

Assistant General Manager

Madison, WI · On-site

As an Assistant General Manager, you'll lead an amazing team and a beloved neighborhood bakery-cafe to sweet success! You'll inspire and celebrate your team, partner with your General Manager in ...

Panera Bread

Assistant General Manager

Madison, WI · On-site

As an Assistant General Manager, you'll lead an amazing team and a beloved neighborhood bakery-cafe to sweet success! You'll inspire and celebrate your team, partner with your General Manager in ...

Jiffy Lube

Assistant General Manager

Madison, WI · On-site

$17.50 - $20/hr

Assistant General Manager Location: 2605 Fish Hatchery Rd.Madison, WI 53713 Compensation: $17.50 - $20.00 Worker Type: Employee Time Type: Full time Embark on a rewarding career journey with us today ...

McDonald's

Assistant General Manager

Middleton, WI

As Assistant General Manager, you'll partner closely with the General Manager to lead daily operations, coach and develop team members, and ensure consistent execution across all areas of the ...

McDonald's

Assistant General Manager

Middleton, WI · On-site

Assistant General Manager - Carr Family McDonald's Restaurants Lead operations. Develop people. Drive results. Inspire teams. Are you a proven leader who thrives in a fast-paced, guest-focused ...

McDonald's

Assistant General Manager

Waunakee, WI · On-site

As Assistant General Manager, you'll partner closely with the General Manager to lead daily operations, coach and develop team members, and ensure consistent execution across all areas of the ...

McDonald's

Assistant General Manager

Middleton, WI · On-site

As Assistant General Manager, you'll partner closely with the General Manager to lead daily operations, coach and develop team members, and ensure consistent execution across all areas of the ...

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Assistant General Manager information

See Madison, WI salary details

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How much do assistant general manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for assistant general manager in Madison, WI is $22.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $24.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an assistant general manager, and why are they important?

To thrive as an Assistant General Manager, you need strong leadership, operational management experience, and a background in business administration or hospitality management. Familiarity with point-of-sale systems, scheduling software, and inventory management tools is typically required. Excellent interpersonal skills, problem-solving abilities, and effective communication set top performers apart in this role. These skills ensure smooth daily operations, team motivation, and the delivery of high-quality customer service essential for organizational success.

What are some common challenges faced by assistant general managers, and how can they prepare to handle them effectively?

Assistant General Managers often face the challenge of balancing operational responsibilities with staff management and guest satisfaction. They are frequently required to address unexpected issues, such as staffing shortages or customer complaints, while ensuring daily operations run smoothly. Building strong communication and problem-solving skills, as well as maintaining flexibility, can help Assistant General Managers navigate these situations successfully. Proactively seeking feedback from team members and staying organized can also make it easier to manage competing priorities.

What is the difference between Assistant General Manager vs Operations Manager?

AspectAssistant General ManagerOperations Manager
CredentialsExperience in management, often a bachelor's degree in business or related fieldSimilar; often requires experience in operations, logistics, or management
Work EnvironmentOversees multiple departments, reports to General Manager, works in corporate or large organizational settingsFocuses on daily operations, process improvement, and team management within specific departments
Industry UsageCommon in hospitality, retail, and corporate sectorsWidely used across industries like manufacturing, retail, and service sectors

While both roles involve management responsibilities, the Assistant General Manager typically supports the General Manager in strategic oversight across multiple departments, whereas the Operations Manager concentrates on optimizing daily operational processes within specific areas. The roles often overlap but differ mainly in scope and level of strategic involvement.

What does the assistant general manager do?

An assistant general manager supports the general manager in overseeing daily operations, managing staff, and ensuring customer satisfaction. They often handle administrative tasks, coordinate departments, and step in for the general manager when needed to maintain smooth business functions.
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Assistant General Manager jobs near you
Infographic showing various Assistant General Manager job openings in Madison, WI as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,380 per year, or $22.3 per hour.

Assistant General Manager

Manna Hospitality Group

Madison, WI • On-site

$47K - $49K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Key responsibilities

  • Support the General Manager in overseeing all aspects of restaurant operations to ensure efficiency, quality, and profitability.

  • Lead and motivate the management team and staff to maintain operational excellence and deliver outstanding customer service.

  • Assist in managing financial performance, including budgeting, cost controls, and analyzing financial reports to improve profitability.

Job description

Ever consider running a multi-million dollar business? Wendy's is looking for qualified Assistant General Managers to do just that!
Looking for an employer that will treat you with RESPECT?
Wendy's knows that people are its greatest asset; therefore, we strive to maintain a RESPECTFUL work environment. We are constantly working to provide you with a challenging and rewarding work experience, and we hope that you will come and talk to us.
We are looking for people who have a passion for serving fresh, quality food and providing fast, friendly service to their customers. As a leader and role model, you will set the tone for the fun, family environment in our restaurants.
Benefits:
  • Medical, Dental & Vision
  • Bonus Potential
  • Free Meals while Working*
  • College Assistance
  • Education Rewards/ GED Assistance
  • Company Chaplain
  • Life Insurance
  • Short & Long Term Disability
  • Direct Deposit
  • Referral Bonus
  • Tenure Recognition
  • Holiday Pay (Thanksgiving & Christmas)
  • Opportunity for Advancement
  • Sick Pay
  • Uniforms
  • Vacation
  • Company Match 401k
  • Employee Assistance Program (ComPsych)
  • Unity Care
Our managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. We are currently hiring Assistant General Managers who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. If you have prior restaurant experience, you may qualify!
This Wendy's location is a part of Manna Inc. Manna Inc. is an affiliate of several restaurant concepts founded in 1988 and based out of Louisville, KY. Each Manna affiliate is a minority owned company that focuses and dedicates itself to fostering an environment of diversity and inclusion.
We established the Unity Care Fund, a charity funded by Manna and its employees to provide aid to employees in times of crisis.
Manna's Women in Leadership Council is built on a set of core values and guiding principles that support our commitment to the ongoing development and growth of the women in our companies.
Job Description: Assistant General Manager at Wendy's
Position Title: Assistant General Manager
Reports To: General Manager
Position Overview:
The Assistant General Manager (AGM) at Wendy's is responsible for supporting the General Manager in overseeing all aspects of restaurant operations, ensuring exceptional service, financial performance, employee satisfaction, and adherence to company standards. The AGM will lead and mentor the restaurant's management team, support day-to-day operational activities, and play a crucial role in the restaurant's success by driving team performance, customer satisfaction, and achieving business goals.
Key Responsibilities:
1. Operational Leadership:
  • Assist the General Manager in overseeing the day-to-day operations of the restaurant, ensuring a smooth, efficient, and profitable business.
  • Lead and motivate a team of shift managers, crew members, and other staff to maintain operational excellence.
  • Manage food preparation and presentation standards, ensuring the restaurant is delivering high-quality food consistently and on time.
  • Oversee restaurant cleanliness, sanitation, and safety, ensuring all health and safety regulations are met.
  • Ensure proper maintenance and cleanliness of all kitchen equipment, dining areas, restrooms, and back-of-house areas.
  • Enforce and uphold Wendy's operational policies and procedures to ensure a positive guest experience.

2. Customer Experience & Satisfaction:
  • Help drive a customer-first culture by leading the team to deliver outstanding service and quality experiences.
  • Handle guest complaints or issues promptly and professionally, aiming for positive resolutions and guest retention.
  • Train staff on the importance of customer service, ensuring every guest leaves satisfied and likely to return.
  • Ensure that the restaurant maintains a welcoming, clean, and comfortable environment for customers at all times.

3. Financial Management:
  • Assist in managing the restaurant's financial performance, including budgeting, cost controls, and meeting profit goals.
  • Help manage and track food and labor costs, striving to meet or exceed financial targets set by the company.
  • Assist in inventory control, ordering, and supply management to prevent waste and overstocking.
  • Prepare and analyze financial reports, identifying opportunities to improve profitability and reduce operational costs.

4. Staff Management & Development:
  • Supervise, coach, and develop team members to improve performance, knowledge, and overall job satisfaction.
  • Assist in recruiting, hiring, training, and onboarding new employees.
  • Ensure that the team adheres to company policies, procedures, and operational standards.
  • Handle employee performance evaluations, providing regular feedback and addressing any performance issues.
  • Promote a positive, inclusive, and motivating work culture where all team members feel valued and supported.

5. Scheduling and Labor Management:
  • Assist with staffing schedules to ensure proper coverage during peak hours and within budgeted labor costs.
  • Monitor labor costs closely and adjust staffing levels as necessary to optimize operational efficiency.
  • Manage employee timecards and approve shift changes and payroll as required.

6. Compliance & Reporting:
  • Ensure compliance with all local, state, and federal regulations, including health and safety, food safety, and labor laws.
  • Perform regular audits on food safety, cleanliness, inventory, and financial performance.
  • Support the General Manager in reporting to senior leadership and corporate offices, ensuring restaurant performance is documented accurately.
  • Ensure all team members complete training on food safety, customer service, and operational procedures.

7. Marketing and Local Community Engagement:
  • Support local store marketing efforts, including promotional events, community outreach, and social media activities.
  • Implement corporate promotions and ensure that they are executed in-store according to company standards.
  • Develop relationships with the local community to build brand awareness and foster customer loyalty.

8. Emergency and Crisis Management:
  • Ensure that the team is trained and ready to respond to any emergencies, including equipment failures, accidents, or customer disturbances.
  • Follow company protocols to resolve any emergencies efficiently, while ensuring the safety and well-being of staff and customers.
  • Assist with business continuity plans in the event of unforeseen circumstances.

Skills & Qualifications:
  • Experience: At least 2 years of management experience in the restaurant or hospitality industry, with a strong background in operations, staff management, and customer service. Experience in a fast-casual or quick-service restaurant is highly preferred.
  • Leadership: Proven ability to lead and develop a team, manage performance, and foster a positive work environment.
  • Customer Service: Strong customer service skills with the ability to resolve complaints and maintain guest satisfaction.
  • Financial Acumen: Experience in managing budgets, controlling costs, and achieving financial targets.
  • Problem Solving: Ability to quickly analyze situations and develop effective solutions to operational or customer-related issues.
  • Communication: Strong verbal and written communication skills, with the ability to interact with team members, customers, and senior management.
  • Organization: Ability to manage multiple priorities, tasks, and staff while ensuring smooth operations.
  • Attention to Detail: Strong attention to detail, especially regarding food quality, cleanliness, and compliance with health and safety standards.

Job Requirements:
  • Ability to stand for extended periods (4-8+ hours) with periodic breaks.
  • Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment.
  • Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level.
  • Capability to walk up and down stairs and use a step ladder as needed.
  • Occasional sitting, talking, and active listening as required by the role.
  • Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment. When handling heavier loads, employees MUST use appropriate lifting equipment and/or seek assistance from a second person.
  • Ability to move around the kitchen quickly and efficiently.
  • Compliance with food safety and sanitation regulations.

Work Environment/ Job Conditions:
  • Flexible scheduling, including nights, weekends, and holidays.
  • Work in a loud, fast-paced environment.
  • Employees may regularly work in varying temperature zones, including hot kitchen areas with stoves, ovens, grills, and fryers, as well as cold storage areas like refrigerators and freezers.
  • May involve exposure to heat, noise, and cleaning chemicals in the kitchen area.
  • Proper personal protective equipment (PPE) and training to
  • ensure safety and comfort while handling temperature-sensitive tasks.
  • Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being.
  • Job duties span both indoor and outdoor settings, requiring adaptability to different environments.
  • Outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests.
  • Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors.

This job description provides an overview of the responsibilities and qualifications for the Assistant General Manager position at Wendy's. Specific duties and requirements may vary by location or role.

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