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Assistant Front Manager Jobs in Nebraska (NOW HIRING)

Fairfield Inn Lincoln Airport

Front Desk Associate

Lincoln, NE · On-site

$13 - $16.75/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

Fairfield Inn Lincoln Airport

Front Desk Associate

Lincoln, NE · On-site

$13 - $16.75/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

Aloft Omaha West

Front Desk Associate

Elkhorn, NE · On-site

$13.25 - $17/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

EVEN Hotels

Front Desk Associate

Omaha, NE · On-site

$13.50 - $17.25/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

Holiday Inn Lincoln Southwest

Front Desk Associate

Lincoln, NE · On-site

$12.75 - $16.25/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

Fairfield Inn Lincoln Airport

Front Desk Associate

Lincoln, NE · On-site

$13 - $16.75/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

EVEN Hotels

Front Desk Associate

Omaha, NE · On-site

$13.50 - $17.25/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

Holiday Inn Lincoln Southwest

Front Desk Associate

Lincoln, NE · On-site

$12.75 - $16.25/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

TownePlace Suites by Marriott

Front Desk Agent

Omaha, NE · On-site

$13.75 - $17.25/hr

As the face of the hotel, you will provide exceptional customer service by managing guest check-ins ... Greet and assist guests during arrival and departure * Process payments and issue room keys

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Assistant Front Manager information

What is an assistant front manager?

Assistant Front Managers support the Front Office or Front Desk Manager in overseeing daily operations in hotels, resorts, or similar establishments. They help manage staff, ensure guest satisfaction, resolve issues, and coordinate check-ins and check-outs. Their role often includes training employees, handling guest complaints, and maintaining high standards of customer service. Assistant Front Managers also assist with scheduling, reporting, and administrative tasks, working closely with other departments to ensure smooth operations.

What are the key skills and qualifications needed to thrive as an assistant front manager, and why are they important?

To thrive as an Assistant Front Manager, you need strong organizational skills, leadership ability, and experience in hospitality or customer service, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS) like Opera or Fidelio and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving, and conflict-resolution skills help you excel in guest interactions and team coordination. These competencies ensure smooth front desk operations, high guest satisfaction, and efficient support for hotel management.

What are some common challenges faced by an assistant front manager, and how can they be overcome?

Assistant Front Managers often encounter challenges such as managing guest expectations during busy periods, resolving conflicts among staff, and ensuring smooth communication between departments. To overcome these, strong organizational skills and the ability to prioritize tasks are essential. Building a supportive relationship with team members and maintaining open communication with upper management can also help address issues proactively. Adapting quickly to changing situations and maintaining a calm, professional demeanor are important for success in this role.
Assistant Front Manager jobs near you

Front Desk Associate

Lincoln, NE • On-site

Fairfield Inn Lincoln Airport
See more jobs at Fairfield Inn Lincoln Airportexternal

$13 - $16.75/hr

Full-time

Re-posted 9 days ago

Job description

Introduction:
We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
  • Manage reservations and check guests in and out using a computerized system
  • Handle guest requests, such as booking tours or making restaurant reservations
  • Assist with check-in and check-out processes, including handling payments and issuing keys
  • Answer phone calls and respond to online inquiries in a timely and professional manner
  • Assist with organizing and setting up events and meetings
  • Handle guest complaints and concerns with grace and professionalism
  • Perform light cleaning duties, such as wiping down counters and restocking supplies
  • Other duties as assigned

Qualifications:
  • Previous experience as a front desk agent or in a customer service role is preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and handle a high-volume workload
  • Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
  • Flexibility to work evenings, weekends, and holidays as needed

Perks:
  • Competitive salary
  • Employee discounts on hotel rooms and amenities
  • Opportunities for advancement within the company
  • Professional development opportunities
  • Positive and supportive work environment

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