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Assistant Front Manager Jobs in Nebraska (NOW HIRING)

Courtyard by Marriott

Front Office Supervisor

Lincoln, NE · On-site

$15.50 - $17/hr

Assists the Assistant General Manager/Front Office Manager in recognizing and correcting potential safety hazards (broken doors, fire hazards, etc.) * Understands, follows, and assists with policies ...

Fairfield Inn Lincoln Airport

Front Desk

Lincoln, NE · On-site

$12.50 - $15.75/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

Aloft Omaha West

Front Desk

Elkhorn, NE · On-site

$13.50 - $17/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

Fairfield Inn And Suites

Front Desk

Crete, NE · On-site

$13 - $16.25/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

Fairfield Inn Lincoln Airport

Front Desk

Lincoln, NE · On-site

$13.25 - $16.75/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

Fairfield Inn Lincoln Airport

Front Desk

Lincoln, NE · On-site

$13.25 - $16.75/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

Fairfield Inn and Suites - Crete, NE

Front Desk

Crete, NE · On-site

$13 - $16.25/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

Aloft Omaha West

Front Desk

Elkhorn, NE · On-site

$13.50 - $17/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

Fairfield Inn and Suites - Crete, NE

Front Desk

Crete, NE · On-site

$13 - $16.25/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

Aloft Omaha West

Front Desk Associate

Omaha, NE · On-site

$13.50 - $17.25/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

EVEN Hotels

Front Desk Associate

Omaha, NE · On-site

$13.50 - $17.25/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

Fairfield Inn Lincoln Airport

Front Desk Associate

Lincoln, NE · On-site

$12.25 - $15.75/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

Fairfield Inn And Suites

Front Desk Associate

Crete, NE · On-site

$12.75 - $16.25/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

Holiday Inn Lincoln Southwest

Front Desk Associate

Lincoln, NE · On-site

$12.25 - $15.75/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

Fairfield Inn Lincoln Airport

Front Desk Associate

Lincoln, NE · On-site

$13 - $16.75/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

Holiday Inn Lincoln Southwest

Front Desk Associate

Lincoln, NE · On-site

$12.75 - $16.25/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

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Assistant Front Manager information

What is an assistant front manager?

Assistant Front Managers support the Front Office or Front Desk Manager in overseeing daily operations in hotels, resorts, or similar establishments. They help manage staff, ensure guest satisfaction, resolve issues, and coordinate check-ins and check-outs. Their role often includes training employees, handling guest complaints, and maintaining high standards of customer service. Assistant Front Managers also assist with scheduling, reporting, and administrative tasks, working closely with other departments to ensure smooth operations.

What are the key skills and qualifications needed to thrive as an assistant front manager, and why are they important?

To thrive as an Assistant Front Manager, you need strong organizational skills, leadership ability, and experience in hospitality or customer service, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS) like Opera or Fidelio and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving, and conflict-resolution skills help you excel in guest interactions and team coordination. These competencies ensure smooth front desk operations, high guest satisfaction, and efficient support for hotel management.

What are some common challenges faced by an assistant front manager, and how can they be overcome?

Assistant Front Managers often encounter challenges such as managing guest expectations during busy periods, resolving conflicts among staff, and ensuring smooth communication between departments. To overcome these, strong organizational skills and the ability to prioritize tasks are essential. Building a supportive relationship with team members and maintaining open communication with upper management can also help address issues proactively. Adapting quickly to changing situations and maintaining a calm, professional demeanor are important for success in this role.
Assistant Front Manager jobs near you

Front Office Supervisor

Lincoln, NE • On-site

Courtyard by Marriott
Traveler Accommodation • 10K+ employees
Learn more about Courtyard by Marriottexternal

$15.50 - $17/hr

Full-time

Re-posted 15 days ago

Key responsibilities

  • Manage front desk operations, including check-in/check-out procedures, guest services, and ensuring all shift checklists are completed.

  • Train and supervise front desk staff, ensuring adherence to hotel standards, safety procedures, and financial control policies.

  • Act as manager on duty to oversee guest satisfaction, respond to guest needs, and ensure safety and security protocols are followed.

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,191 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement

Job Title: Front Office Supervisor
The Front Office Supervisor is responsible for the success of the front desk, for ensuring that guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Courtyard by Marriott standards to achieve a friendly atmosphere of superior guest service and product quality. Display exemplary performance for staff to follow.
GUEST SERVICE
  • Maintains guest service as the driving philosophy of the hotel
  • Personally demonstrates a commitment to guest service responding promptly to guests' needs
  • Is committed to making every guest satisfied
  • Develops added-value customer service programs
  • Empowers front desk staff to deliver guest service by encouraging and rewarding responsive guest assistance
  • Meets or exceeds hotel guest satisfaction measures. (GSS Scores)
  • Ensures hotel standards and services contribute to the delivery of consistent guest service
  • Ensures all shift checklist are completed
  • Ensures all call backs are being performed
  • Front Office Supervisor should remain highly visible and readily available for guest at all times
  • Ensures proper procedures are followed concerning guest safety security boxes
  • Settles all credit card, guest, and accounts receivable credit disputes

FRONT DESK MANAGEMENT
  • Acts as manager on duty for hotel and manages front desk operations
  • Ensures front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities and computer systems
  • Ensures front desk staff is trained in and follows financial control procedures for cash, voucher, inventories and receivables
  • Produces accurate financial reports on time
  • Always demonstrates self-confidence, energy and enthusiasm
  • Responsible for continuous training/personal development, relating professional hospitality, technical skills and proactive approaches to solve guests or hotel concerns
  • Ensures front desk supplies are fully stocked
  • Ensures all front desk shifts and night audit shifts are filled

SAFETY AND SECURITY MANAGEMENT
  • Assists the Assistant General Manager/Front Office Manager in recognizing and correcting potential safety hazards (broken doors, fire hazards, etc.)
  • Understands, follows, and assists with policies and procedures for the hotel's key control system

GENERAL DUTIES EXPECTATIONS
  • Maintains a professional appearance and demeanor in all situations dealing with fellow employees, guests and clients.
  • Manages time effectively to accomplish all desired tasks, duties, and action plans
  • Is punctual for all shifts and meetings
  • Job can entail working nights, weekends and overnight shifts and Husker Game Day weekends
  • Helps to maintain an organized work environment
  • Assists in keeping all areas of the hotel clean

For questions, please call (402)904-4800
Compensation: $15.50 - $17.00 per hour
Founded in 1919, privately-held Woodbury Corporation is one of the oldest and most respected hospitality and real estate development companies in the Intermountain West. Headquartered in Salt Lake City, Woodbury Corporation owns and manages hundreds of commercial and residential properties plus several Marriott and Hilton hotel properties.
We have developed a remarkable legacy of "integrity over income" over our more than 100 year history. We maintain a talented team of professionals to serve the accounting, architecture, asset management, consulting, development, hotel management, legal, sales, and leasing needs of our dynamic organization.

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