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Assistant Dispatch Supervisor Jobs in Augusta, ME

Ledgemere Transportation

DISPATCHER

Lewiston, ME · On-site

$28/hr

Observe and track route timing; Assist in developing routes, busloads, bus stops and schedules when ... Report concerns, violations or issues to the Operations Manager or Supervisor * Keep records and ...

Estes Express Lines

Dock Supervisor

Lewiston, ME · On-site

Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager ... Prior management, dispatch and dock experience required, preferably in LTL trucking industry * Must ...

Estes Express Lines

Dock Supervisor

Lewiston, ME · On-site

Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager ... Prior management, dispatch and dock experience required, preferably in LTL trucking industry * Must ...

Estes Express Lines

Dock Supervisor

Lewiston, ME · On-site

$66K - $98K/yr

Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager ... Prior management, dispatch and dock experience required, preferably in LTL trucking industry * Must ...

Estes Express Lines

Dock Supervisor

Lewiston, ME · On-site

Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager ... Prior management, dispatch and dock experience required, preferably in LTL trucking industry * Must ...

RXO

Lead Last Mile Operations

Auburn, ME · On-site

$22 - $23/hr

... services and assist in handling day-to-day operations. On our team, you'll have the support to ... Manage the dispatch of contract carriers and resolve issues throughout the day * Partner with the ...

RXO

Manager Last Mile Operations

Auburn, ME · On-site

... assist in route planning and monitoring, and build a bright professional future. What your day-to ... Manage the dispatch of contract carriers and resolve issues throughout the day * Identify problem ...

Classic Collision Inc

Production Manager

Augusta, ME · On-site

Dispatch all work assignments to production personnel according to ability * Responsible for ... This email is listed exclusively to assist disabled job seekers whose disability prevents them from ...

Classic Collision Inc

Production Manager

Augusta, ME · On-site

Dispatch all work assignments to production personnel according to ability * Responsible for ... This email is listed exclusively to assist disabled job seekers whose disability prevents them from ...

All JobsDispatch Supervisor JobsAssistant Dispatch Supervisor JobsAssistant Dispatch Supervisor Jobs in Augusta, ME

Assistant Dispatch Supervisor information

See Augusta, ME salary details

$10

$20

$29

How much do assistant dispatch supervisor jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for assistant dispatch supervisor in Augusta, ME is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $21.88 per hour, depending on experience, location, and employer.

What is an assistant dispatch supervisor?

Assistant Dispatch Supervisors are professionals who assist in overseeing the daily operations of a dispatch department, ensuring that goods, vehicles, or personnel are scheduled and routed efficiently. They support the Dispatch Supervisor by coordinating activities, communicating with drivers or staff, resolving scheduling conflicts, and maintaining records. Their role is crucial in industries like transportation, logistics, emergency services, and delivery companies, helping to ensure timely and accurate dispatching. They often balance administrative tasks with hands-on problem-solving and may also help train and mentor dispatch staff.

What are the key skills and qualifications needed to thrive as an assistant dispatch supervisor?

To thrive as an Assistant Dispatch Supervisor, you need strong organizational skills, knowledge of logistics operations, and experience in dispatch or transportation management, often supported by a relevant associate degree or equivalent experience. Familiarity with dispatch software, GPS tracking systems, and Microsoft Office tools is typically required. Effective communication, leadership, and problem-solving abilities are crucial soft skills for coordinating teams and resolving issues efficiently. These skills and qualities are vital to ensure smooth operations, timely deliveries, and a well-coordinated dispatch team.

What are some common challenges faced by an assistant dispatch supervisor and how can they be addressed?

Assistant Dispatch Supervisors often encounter challenges such as managing high call volumes, coordinating multiple routes, and resolving unexpected delays or issues in real-time. Balancing the needs of drivers, clients, and upper management requires strong communication and quick problem-solving skills. Implementing technology solutions, establishing clear protocols, and maintaining open communication with team members can help address these challenges and ensure efficient operations. Continuous training and regular feedback sessions also contribute to smoother workflows and improved team performance.

What is the difference between Assistant Dispatch Supervisor vs Dispatch Coordinator?

AspectAssistant Dispatch SupervisorDispatch Coordinator
CredentialsHigh school diploma; some roles may prefer relevant certificationsHigh school diploma; certifications are a plus
Work EnvironmentSupervisory role overseeing dispatch teams in logistics or transportationCoordinating shipments and schedules, often in office settings
Employer & IndustryLogistics, transportation, delivery servicesLogistics, transportation, supply chain management
Search & ComparisonOften compared for roles involving team oversight and dispatchingCompared for roles focusing on scheduling and coordination

The Assistant Dispatch Supervisor and Dispatch Coordinator roles share similarities in industry and work environment, but the Assistant Dispatch Supervisor typically has supervisory responsibilities over dispatch teams, while the Dispatch Coordinator focuses more on scheduling and coordination tasks. Both roles require similar credentials and are common in logistics and transportation sectors.

What cities near Augusta, ME are hiring for Assistant Dispatch Supervisor jobs?

Cities near Augusta, ME with the most Assistant Dispatch Supervisor job openings:

Assistant Dispatch Supervisor jobs near you

DISPATCHER

Lewiston, ME • On-site

Student Transportation of America
Ground Public Transportation • 10K+ employees

6.4

Company rating: 6.4 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

81st of 99 rated public transport

People enjoy working here

Recommended by parents

Respectful managers

Learn more about Student Transportation of Americaexternal

Full-time

Re-posted 21 days ago

Job description

A Dispatcher, under the supervision of a manager, is responsible for communicating with drivers, school district personnel, and parents for daily routes, trips, and extracurricular activities of students for our clients. The Dispatcher has significant, daily contact with all levels of Company personnel and as necessary with outside entities such as insurance brokers, attorneys, business partners, and the public. Contacts are generally for the purpose of dispensing information, providing technical advice or policy interpretation or for program coordination. These contacts will require considerable judgment, diplomacy and discretion and the ability to communicate clearly. The Dispatcher deals regularly with sensitive and/or confidential information and therefore must exercise extreme care in maintaining confidentiality and privacy.
Duties/Responsibilities:
  • Communicating with schools, parents, drivers and aides; Answers telephone inquiries and communicate on two-way radio
  • Ensure employees report to work as scheduled and complete and file paperwork
  • Ensure all vehicles are staffed for the day; assigns substitute drivers, as needed; plans, schedules and assigns drivers for special transportation, including field trips, athletic events, public charters etc. Observe and track route timing; Assist in developing routes, busloads, bus stops and schedules when necessary
  • Read and follow established School District contracts
  • Report concerns, violations or issues to the Operations Manager or Supervisor
  • Keep records and submit reports; Including all documentation for complaints, accidents, routing changes, etc., maintenance records of mileage, gas consumption, and other related data; daily vehicle inspection and buses are cleaned daily as required by law
  • Assist the shop in scheduling maintenance and repair of vehicles, coding invoices and record keeping
  • Be on-call for emergencies and weekends as needed; drive a bus as needed Work closely with Operations, Safety, Training and Fleet Maintenance departments
  • Follow company policies regarding pupil/client management and relations with parents, teachers, guardians, and the public in general
  • Assist manager with monthly billing, payroll, account receivables, account payables and month end requirements
  • Assist manager in implementing driver recruitment programs to ensure coverage of daily home to school routes and sufficient substitute personnel
  • Assist manager in all driver disciplinary matters and overseeing yearly road test evaluations
  • Assist manager in ensuring all drivers complete all necessary job related training and planning driver safety meetings
  • Responsible for carrying out all STA policies and State & Federal applicable regulation.
  • Knowledge and implementation of contents of School District contracts
  • Communicating with schools regarding calendars, complaints, bus incidents
  • Assist manager in development of charter business during non-school days and summer months
  • This position may require travel to other STA facilities as directed by management and business needs and may require overnight stays and may include other areas of the US
  • All other duties as assigned by ManagementRequired Skills/Abilities-Essential Functions:
  • Excellent Customer Service Skills and Interpersonal Skills
  • Intermediate Computer skills including entire Microsoft office suite
  • Ability to learn new skills, systems and software
  • Ability to prioritize tasks
  • Thrive in a fast-past environment
  • Ability to comprehend and follow oral and written instructions
  • Ability to establish and maintain effective working relationships with supervisor and coworkers
  • Ability to deal with problems and find solutions
  • Must have knowledge of Federal and State regulations
  • Proficient reading, writing, grammar, and mathematics skills
  • State-Required Commercial Drivers License with Passenger and School Bus Endorsements o State specific requirements:
  • Current report of Driver Physical Examination
  • Demonstrated proficiency in the operation of assigned vehicles. May include extra equipment such as wheelchair lifts, and air brakes under all road and weather conditions
  • Ability to safely operate a motor vehicle as evidenced by a good driving record
  • Ability to physically perform the essential functions of the job
  • While performing the duties of this job, the employee may work in outside weather conditions and be exposed to heat, cold, wet and/or humid weather conditions
  • The noise level in the work environment is moderately loud
  • Attend work on a regular and dependable basis
  • Ability to successfully pass state and/or federal required Background Checks
  • Ability to perform the essential functions of the job
  • Ability to comply with all policies and procedures established by company

Education and Experience:
  • High School Diploma or equivalent
  • Six months to one year related experience and/or training; or equivalent combination of education and experience
  • At least 1 year experience in Customer Service position
  • Valid CDL or ability and willingness to obtain one within 90 days of employment
  • Must be at least 21 years of age with 3 years of driving experience

STA is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants; returning, military are strongly encouraged to apply. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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