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Assistant Dispatch Supervisor Jobs in Tennessee (NOW HIRING)

U.S. Venture, Inc.

Dispatch Supervisor

Nashville, TN · On-site

$28/hr

Track deliveries via computer systems and monitors communication lines to assist with complex or ... Backup for Dispatch Supervisor and EComm * Assign lines to be pulled by material handlers for will ...

Crane Cartage & Freight

Dispatch Supervisor

Lebanon, TN · On-site

Effectively communicate with drivers, clients, vendors and employees. * Assist Operations Manager ... Two years supervisory required. WHY SHOULD YOU WORK FOR CRANE? At Crane, we believe in providing ...

Crane Cartage & Freight

Dispatch Supervisor

Lebanon, TN · On-site

Effectively communicate with drivers, clients, vendors and employees. * Assist Operations Manager ... Two years supervisory required. WHY SHOULD YOU WORK FOR CRANE? At Crane, we believe in providing ...

Transdev

Dispatcher / Road Supervisor

Knoxville, TN · On-site

$26.65 - $27.49/hr

Key Responsibilities Dispatch Operations (AM/PM Coverage): • Monitor real-time vehicle ... breakdowns; assist operators in completing incident and accident reports. • Perform road ...

Transdev

Dispatcher / Road Supervisor

Knoxville, TN

$26.65 - $27.49/hr

Key Responsibilities Dispatch Operations (AM/PM Coverage): • Monitor real-time vehicle ... breakdowns; assist operators in completing incident and accident reports. • Perform road ...

tsa

Dispatcher-NE_Dispatch (ARC)-508

Memphis, TN

Ability to assist the public in a polite and professional manner. Ability to build and maintain ... some supervisory experience, or any equivalent combination of training and experience which ...

tsa

Dispatcher-NE_Dispatch (ARC)-508

Memphis, TN

Ability to assist the public in a polite and professional manner. Ability to build and maintain ... some supervisory experience, or any equivalent combination of training and experience which ...

O'Reilly Auto Parts

Hub Supervisor

Jackson, TN · On-site

... dispatcher and delivery specialists' performance in preparation for performance evaluations. Assist ... Familiar with automotive parts Supervisor and/or manager experience Fluency in multiple languages ...

O'Reilly Auto Parts

Hub Supervisor

Madison, TN · On-site

... dispatcher and delivery specialists' performance in preparation for performance evaluations. Assist ... Familiar with automotive parts Supervisor and/or manager experience Fluency in multiple languages ...

Augment

Scalehouse Attendant

Nashville, TN · On-site

$17/hr

What You'll Do As an Administrative Assistant placed on-site through Augment, you'll handle office ... Interacting daily with drivers, dispatchers, supervisors, and occasionally walk-in customers.

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Assistant Dispatch Supervisor information

What is the difference between Assistant Dispatch Supervisor vs Dispatch Coordinator?

AspectAssistant Dispatch SupervisorDispatch Coordinator
CredentialsHigh school diploma; some roles may prefer relevant certificationsHigh school diploma; certifications are a plus
Work EnvironmentSupervisory role overseeing dispatch teams in logistics or transportationCoordinating shipments and schedules, often in office settings
Employer & IndustryLogistics, transportation, delivery servicesLogistics, transportation, supply chain management
Search & ComparisonOften compared for roles involving team oversight and dispatchingCompared for roles focusing on scheduling and coordination

The Assistant Dispatch Supervisor and Dispatch Coordinator roles share similarities in industry and work environment, but the Assistant Dispatch Supervisor typically has supervisory responsibilities over dispatch teams, while the Dispatch Coordinator focuses more on scheduling and coordination tasks. Both roles require similar credentials and are common in logistics and transportation sectors.

What are some common challenges faced by an assistant dispatch supervisor and how can they be addressed?

Assistant Dispatch Supervisors often encounter challenges such as managing high call volumes, coordinating multiple routes, and resolving unexpected delays or issues in real-time. Balancing the needs of drivers, clients, and upper management requires strong communication and quick problem-solving skills. Implementing technology solutions, establishing clear protocols, and maintaining open communication with team members can help address these challenges and ensure efficient operations. Continuous training and regular feedback sessions also contribute to smoother workflows and improved team performance.

What are the key skills and qualifications needed to thrive as an assistant dispatch supervisor?

To thrive as an Assistant Dispatch Supervisor, you need strong organizational skills, knowledge of logistics operations, and experience in dispatch or transportation management, often supported by a relevant associate degree or equivalent experience. Familiarity with dispatch software, GPS tracking systems, and Microsoft Office tools is typically required. Effective communication, leadership, and problem-solving abilities are crucial soft skills for coordinating teams and resolving issues efficiently. These skills and qualities are vital to ensure smooth operations, timely deliveries, and a well-coordinated dispatch team.

What is an assistant dispatch supervisor?

Assistant Dispatch Supervisors are professionals who assist in overseeing the daily operations of a dispatch department, ensuring that goods, vehicles, or personnel are scheduled and routed efficiently. They support the Dispatch Supervisor by coordinating activities, communicating with drivers or staff, resolving scheduling conflicts, and maintaining records. Their role is crucial in industries like transportation, logistics, emergency services, and delivery companies, helping to ensure timely and accurate dispatching. They often balance administrative tasks with hands-on problem-solving and may also help train and mentor dispatch staff.
What are the most commonly searched types of Dispatch Supervisor jobs in Tennessee? The most popular types of Dispatch Supervisor jobs in Tennessee are:
What cities in Tennessee are hiring for Assistant Dispatch Supervisor jobs? Cities in Tennessee with the most Assistant Dispatch Supervisor job openings:
Assistant Dispatch Supervisor jobs near you

Dispatch Supervisor

U.S. Venture, Inc.

Nashville, TN • On-site

$28/hr

Full-time

Medical, Retirement, PTO

Posted 25 days ago

U.S. Venture rating

8.2

Company rating: 8.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

87th of 412 rated retail wholesalers

Job description

POSITION SUMMARY
As the Dispatch Supervisor you will be responsible for the dispatching of trucks to convey freight to assigned destinations in a timely and efficient manner. Track deliveries via computer systems and monitors communication lines to assist with complex or immediate questions. Determine and review driver assignments, delivery time, and other transportation data to evaluate driver performance. Ensure drivers are educated and compliant with all DOT, state, local, and company regulations. Support the Operations Manager in achieving all site, dispatch, and office needs. Responsible for creating and managing routes, ensuring Drivers complete necessary paperwork, and promote safe driving habits.
The schedule for this role is Monday - Friday 5:30 AM to 2:30 PM or until work is completed.
JOB RESPONSIBILITIES
  • Back up to operations manager for vacations, time off, etc.
  • Schedule all incoming and outgoing mobile transportation, up to and including tankers, end delivery vehicles, and railcars
  • Schedule daily and weekly blending activities as it relates to mins/max's, BPO's and other one-off items
  • Set up, monitor and troubleshoot customer equipment, primarily tank monitors for all applicable customers within Lubricants footprint
  • Work with customers on equipment and supply related issues on a day-to-day basis
  • Provide daily support, scheduling, and direction for drivers around account specific issues
  • Ensure drivers complete all required paperwork: Driver logs, pre and post-trip inspections, and fuel receipts
  • Ensure drivers are completing customer returns within three (3) days of creation
  • Assist with will-call customers
  • Assist with reviewing Samsara driving alerts
  • Track drivers on Elite and close out all routes and open orders daily
  • Complete all routing requests before scheduled cut-off times
  • Backup for Dispatch Supervisor and EComm
  • Assign lines to be pulled by material handlers for will-call and metro routes
  • Answering phone calls in a professional and timely manner
  • Communicates effectively with call center, sales, customers, drivers and other locations
  • Spot check trucks for cleanliness and compliance, assist drivers when a breakdown occurs
  • Prepares and maintains accurate records of vehicles, insurance, and required regulatory filings and reporting.
  • Coordinates repairs and preventative maintenance scheduling that support fleet vehicle availability requirements.
  • May assist with safety training and communication programs.
  • Backup driver, order pulling, operating power equipment as needed
  • Promote and maintain a safe working environment for all team members
  • The duties listed in this job description are not exhaustive. Team members may be asked to perform other job-related instructions given by their supervisor, subject to reasonable accommodation.

OUR BENEFITS
  • Highly competitive wages starting at $28.00/hr!
  • Weekly pay
  • Work boot reimbursement program
  • Safe driving recognition program
  • Healthcare benefits, available your first day on the job
  • 401(k) with Generous Employer Contribution AND Match
  • Paid Vacation, Sick time and Holidays
  • On-the-job training and skill development
  • Tuition Reimbursement
  • Employee Discount Programs

QUALIFICATIONS
Required:
  • Must be 21 years or older (mandatory company policy)
  • Must possess a valid driver's license and good driving record in compliance with our driver policy
  • One (1) year of professional driving experience (cube van, box truck or semi), and satisfactory completion of company road test by qualified assessor
  • Two (2) + years experience in transportation industry
  • Knowledge of DOT regulations and legal requirements for drivers
  • Excellent communication, customer service, and organization skills
  • Ability to be trained and safely use powered industrial trucks (forklifts) and high reach lifts. Pass a forklift certification test
  • Must possess a valid driver's license and good driving record in compliance with our driver policy
  • Ability to safely lift 50 pounds consistently and occasionally lift up to 80 pounds
  • Ability to exert a pushing force of up to 40 pounds - working with barrels and industrial/agricultural/industrial/ag
  • Ability to follow instructions and safe operating procedures
  • Demonstrated ability to provide quality customer service
  • Ability to work overtime as needed
  • Successfully pass a pre-employment drug test (do not test for THC/marijuana)
  • Valid DOT Medical Card or the ability to obtain DOT Medical Card per DOT/FMCSA guidelines and requirements during the hiring process (Please visit the DOT/FMCSA website for a complete list of requirements)

DIVISION:
U.S. AutoForce
U.S. Venture will not offer sponsorship for employment status (including, but not limited to, H-1B, TN, E-3, F1, CPT, OPT, STEM OPT, visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require U.S. Venture's sponsorship to continue to work legally in the United States. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency except when there is a specific business need.
U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.
U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101.
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