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Assistant Director Technology Service Desk Jobs

ServiceTec

IT Service Desk Support Specialist

Orlando, FL · On-site

$45K - $50K/yr

Title: IT Service Desk Support Specialist Location: Orlando International Airport (MCO), Orlando ... Self-motivated and self-directed. * Keen attention to detail. * Able to work successfully in a ...

Amicis Global

IT Service Desk Support

South Jordan, UT · On-site

$24 - $25/hr

Title: IT Customer Support Location: South Jordan, UT Duration: 12+ Months The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While providing the highest ...

ServiceTec

IT Service Desk Support Specialist

Orlando, FL · On-site

$45K - $50K/yr

Title: IT Service Desk Support Specialist Location: Orlando International Airport (MCO), Orlando ... Self-motivated and self-directed. * Keen attention to detail. * Able to work successfully in a ...

eJAmerica

Be Seen First

Service Desk Manager

Los Angeles, CA · On-site

$30 - $40/hr

Maintain knowledge of industry standards and best practices in IT service management. * Conduct training and development programs for service desk staff to enhance their skills and capabilities.

Ardent

Service Desk Lead

Manhattan, NY · On-site

Required : • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. • Minimum of 5 years of experience in service desk or IT support ...

STI

IT Service Desk Agent

Charlotte, NC · On-site

$32.50/hr

The IT Service Desk Agent I will provide front line telephone\email support to internal customers with IT related software and hardware issues. • Aid customers concerning the use of computer ...

US Urology Partners

IT Service Desk Tier 2

Columbus, OH · Remote

... assist with hands-on tasks at company locations. Because of the potential for occasional on-site ... The IT Service Desk Support handles a variety of technical tasks, including software installations ...

ASM Research

Service Desk Supervisor

Quantico, VA · On-site

Oversee, direct, and mentor subordinate technical staff; communicate job expectations, technical ... Ability to adapt to new technologies, tools, and evolving service delivery models. * Strong ...

ASM Research

Service Desk Supervisor

Quantico, VA · On-site

Oversee, direct, and mentor subordinate technical staff; communicate job expectations, technical ... Ability to adapt to new technologies, tools, and evolving service delivery models. * Strong ...

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Assistant Director Technology Service Desk information

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How much do assistant director technology service desk jobs pay per year?

As of Sep 13, 2026, the average yearly pay for assistant director technology service desk in the United States is $71,970.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $89,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Assistant Director Technology Service Desk jobs?

For Assistant Director Technology Service Desk jobs, the most frequently searched job titles are:

Infographic showing various Assistant Director Technology Service Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $71,970 per year, or $34.6 per hour.

Help Desk IT Support II

Johnson City, NY

Triple Cities Network Solutions
See more jobs at Triple Cities Network Solutionsexternal

Full-time

Re-posted 26 days ago

Job description

About the IT Service Desk Technician Position

We are looking for a qualified Service Technician to provide fast and useful technical assistance on computer systems. You will answer queries on underlying technical issues and offer advice to solve them.

An excellent Service Technician must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and composed, to deal with demanding customers.

Your goals will be to build value for clients that will help protect the company's character and business.

IT Service Desk Technician Responsibilities

  • Serve as the first point of contact for customers exploring technical assistance over the phone or email

  • Complete remote troubleshooting through diagnostic techniques and pertinent questions

  • Discover the best solution based on the issue and details provided by customers

  • Walk the customer through the problem-solving process

  • Direct unsolved issues to the next level of support personnel

  • Provide detailed information on IT products or services

  • Record events and problems and their resolution in logs

  • Follow-up and update customer status and information

  • Pass on any feedback or suggestions by customers to the appropriate internal team

  • Identify and suggest possible improvements to procedures

IT Service Desk Technician Requirements
  • Some experience as a help desk technician or other customer support role

  • Tech savvy with working knowledge of office automation products, databases, and remote control

  • Good understanding of computer systems, mobile devices, and other tech products

  • Ability to diagnose and solve basic technical issues

  • Proficiency in English

  • Excellent communication skills

  • Customer-oriented and cool-tempered

Employment Type: FULL_TIME

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