Assistant Debt Collection Call Center Jobs in Reno, NV

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Saint Mary's Health Network, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

As a long-standing community partner with a 116-year history, Saint Mary's Health Network offers Northern Nevada inpatient, outpatient, ancillary, and wellness services. Nationally recognized and accredited by the Joint Commission, as well as named one of the Top 100 Hospitals by Fortune/Merative and America's Best 250 hospitals by Healthgrades, Saint Mary's Regional Medical Center is a 352-bed acute care hospital offering a robust line of inpatient, outpatient and ancillary services including a top-rated Center for Cancer, surgical and orthopedic services, and an award-winning Cardiology program and more. The health system, a member of Prime Healthcare, also operates a fully-integrated Medical Group, multiple urgent care clinics, freestanding imaging, lab, and primary care clinics. For more information, visit www.SaintMarysReno.com.

The Laboratory Assistant will follow the guidelines set by CLIA, and the CA Business and Professions Codes (bpc: 1212, 1269).  Unlicensed laboratory personnel ("aides") may not, read, record, result, verify or interpret any laboratory test. Unlicensed laboratory personnel may not perform any test involving the quantitative measurement of specimen or reagent, or perform any mathematical calculation in determining a test result or validity of a test procedure.  Unlicensed laboratory personnel may not perform instrument calibration or review quality control results to monitor the performance of the instrument or test procedure.  Unlicensed personnel require direct and constant supervision by a CLS or other licensed person identified in bpc: 1269, during the entire time they are assisting in the analytical testing phase.

The Laboratory Assistant: 1) performs computer entry, filing, telephone communication and other clerical duties, 2) demonstrates good telephone etiquette and be able to greet patients and other visitors in a polite and friendly manner, 3) possesses good communication skills, 4) demonstrates adequate knowledge of the terminology of tests ordered in the laboratory, 5) demonstrates a good working knowledge of phlebotomy and the equipment used in collecting specimens from newborns to geriatric patients, 6) processes pathology, microbiology, immunology, hematology, coagulation, urinalysis, chemistry, and blood bank specimens, 7) processes specimens for reference laboratory, 8) stocks and orders routine supplies, 9) keeps storage areas, trays, centrifuges, and collection areas clean, 10) processes or places specimens on laboratory instruments in accordance with established policy and procedures, 11) with proper documented training the laboratory assistant may perform, instrument preventive maintenance, troubleshooting, assist in quality control procedures, perform, primary culture inoculations, stain slide preparations, and subculture from liquid media.  11) other tasks or responsibilities may be assigned by the department manager/director, ie monitor, mail, fax, answer phone, inter departmental deliveries. Etc.  12) Assist in Pathology with training and eval. 13) Runner

EDUCATION, EXPERIENCE, TRAINING

1.     HS Diploma or Equivalent required

2.     Minimum 1-year clinical laboratory experience performing similar job functions preferred

3.     State Certified as CPT I or CPT II if the laboratory is located in a state where required.

4.     Current BCLS (AHA) certificate upon hire and maintain current preferred.

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf