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Assistant Debt Collection Call Center Jobs in Reno, NV

Meruelo Group

Call Center Supervisor

Reno, NV

Participate in special project activities and support teams by providing ad hoc information and reports. Assist the Revenue Management and Call Center team with tasks and projects as needed. Assist ...

R.C. Willey

Customer Service Call Center

Reno, NV

$18/hr

Call Center Customer Service RC Willey is seeking a motivated and customer-focused Call Center Representative to join our team and assist customers over the phone. This position requires a dependable ...

Renown Health

Manager of Patient Revenue

Reno, NV · On-site

... collection activities for Renown Health, including self-pay call center, billing, follow-up, customer service inquiries, payment plans, processing return mail, and bad debt agency management. This ...

UHS

Medical Assistant - Call Center

Sparks, NV · On-site

$19.14 - $28.72/hr

This Medical Assistant opportunity is full-time, offers full benefits and a convenient day shift schedule in our centralized call center. This position is responsible to answer inbound calls and make ...

UHS

Medical Assistant - Call Center

Sparks, NV · On-site

$18.25 - $23.25/hr

This Medical Assistant opportunity is full-time, offers full benefits and a convenient day shift schedule in our centralized call center. This position is responsible to answer inbound calls and make ...

UHS

Medical Assistant - Call Center

Sparks, NV

$18.25 - $23.25/hr

This Medical Assistant opportunity is full-time, offers full benefits and a convenient day shift schedule in our centralized call center. This position is responsible to answer inbound calls and make ...

Harley-Davidson

Collections Representative II

Reno, NV · On-site

$17 - $22/hr

... who call this office home. Join our team as a Collections Representative II. Job Summary Under ... Understands and adheres to company collection and extension policies, the Fair Debt Collection ...

Harley-Davidson

Collections Representative II

Reno, NV

$17 - $22/hr

... who call this office home. Join our team as a Collections Representative II. Job Summary Under ... Understands and adheres to company collection and extension policies, the Fair Debt Collection ...

Renown Health

Supervisor of Self Pay Call Center

Reno, NV · On-site

$28.29 - $39.63/hr

... collection, and cash posting functions including the establishment/compliance of policies and procedures. • Maintaining employee engagement when work-flow increases due to program changes. • ...

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Assistant Debt Collection Call Center information

See Reno, NV salary details

$10

$19

$30

How much do assistant debt collection call center jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for assistant debt collection call center in Reno, NV is $19.98, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $23.03 per hour, depending on experience, location, and employer.

What is the 7 7 7 rule for debt collectors?

The 7-7-7 rule for debt collectors refers to a guideline that limits the number of calls to a debtor to no more than seven times per week, seven times per month, and seven times per day. As an assistant debt collection call center agent, understanding this rule helps ensure compliance with regulations like the Fair Debt Collection Practices Act (FDCPA) and maintain respectful communication with debtors.

How much do debt collectors get paid?

Debt collectors in call centers typically earn an hourly wage ranging from minimum wage to around $20 per hour, depending on experience, location, and company policies. Some positions may also include performance-based bonuses or commissions. Entry-level roles often require good communication skills and familiarity with collection software tools.

What qualifications do I need to be a debt collector?

To be an assistant debt collection call center agent, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle sensitive financial information are important; some employers may also require prior customer service experience or knowledge of debt collection laws.

What is the highest paying call center job?

In call centers, roles such as senior collections manager or specialized account executive tend to have the highest salaries, often exceeding $60,000 annually. These positions typically require experience, strong negotiation skills, and sometimes certifications in finance or collections management.

What is the difference between Assistant Debt Collection Call Center vs Debt Collector?

AspectAssistant Debt Collection Call CenterDebt Collector
CredentialsHigh school diploma; training providedHigh school diploma; sometimes required certifications
Work EnvironmentCall center setting, team-basedField or office-based, independent work
Industry UsageCustomer service, collections supportDebt recovery, collections agencies
Primary ResponsibilitiesAssist with calls, data entry, support tasksNegotiate payments, pursue debt repayment

While both roles involve debt collection, an Assistant Debt Collection Call Center primarily supports collection efforts through call assistance and administrative tasks, whereas a Debt Collector actively pursues debt repayment and negotiates with debtors. The assistant role is more supportive and entry-level, often working in call centers, while debt collectors may work independently or in the field, focusing on debt recovery.

What cities near Reno, NV are hiring for Assistant Debt Collection Call Center jobs? Cities near Reno, NV with the most Assistant Debt Collection Call Center job openings:
Assistant Debt Collection Call Center jobs near you

Call Center Supervisor

Grand Sierra Resort & Casino

Reno, NV • On-site

$21/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES
Primary duties and responsibilities include, but are not limited to, the following:
• Maintains current knowledge and familiarity with all hotel services, features, and local attractions to respond to guest inquiries.
• Assists groups with booking/housing needs in adherence to established policies and procedures.
• Manages group blocks, ensuring all room/suite inventory allocation and guidelines are monitored and adhered to in accordance with established policies and procedures
o Report assignment issues to supervisor/manager
o Assign room numbers as needed
o Balance inventory as needed
o Group cutoff dates
o Group pick up reporting
• Provides additional operation information to the Call Center and Front Operations, gathered from Sales/Convention Service Managers, group contacts, and meeting planners.
• Promote a friendly, supportive environment in which team members are encouraged to solve problems and address guest issues.
• Reviews sales contracts for any clauses or special requests outside of established departmental parameters, communicating all pertinent information directly impacting management of the group and/or hotel revenue.
• Attends group pre-conference meetings and pre-planning meetings with clients and property management when requested.
• Expected to streamline departmental operations through continuous assessment of policies and procedures.
• Participate in special project activities and support teams by providing ad hoc information and reports.
• Assist the Revenue Management and Call Center team with tasks and projects as needed.
• Assist with daily preparation of all managerial reports used for tracking and analysis.
• Work with internal and external guests which includes contact with various departments to provide/obtain pertinent information needed to ensure proper guest service is provided.
• Any other duties as assigned within the scope of this position.
KNOWLEDGE/SKILLS/ABILITIES
• Communicate effectively with meeting planners, group clients and guests associated with a group.
• Ability of complex reading, writing, math, and task completion skills is required.
• Must have the following skills: clerical, compiling, coordination, analyzing, supervising, instructing, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 21 years of age.
EDUCATION and/or EXPERIENCE
• Minimum 2 years Hotel Reservations/Hotel Operations experience or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
PHYSICAL DEMANDS
• While performing the duties of this job, the team member is constantly sitting and occasionally standing and walking over the duration of their shift.
• Must be able to lift/carry 10lbs or less occasionally.
• The team member will constantly have repetitive use of both hands. Finger dexterity of both hands will be constantly required.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
• Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others around computer equipment.
• The noise level in the work environment is usually moderate.
• Team Member may be exposed to secondhand smoke.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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