ZipRecruiter

Log In

1

Assistant Debt Collection Call Center Jobs in Reno, NV

Renown Health

Supervisor of Self Pay Call Center

Reno, NV · On-site

$28.29 - $39.63/hr

... collection, and cash posting functions including the establishment/compliance of policies and procedures. • Maintaining employee engagement when work-flow increases due to program changes. • ...

Reno Orthopedic Center

Patient Billing Representative

Reno, NV · On-site

$17.50 - $22.25/hr

Answer phone calls that come into the call center to assist patients and resolve billing issues as assigned. Requirements * Certifications/Education * High School Diploma/GED; * Experience * One year ...

Renown Health

Customer Service Representative 1

Reno, NV · On-site

$17.37 - $24.32/hr

... debt collection and allocation Organize and collects patient financial information with little to no errors. Work in a call center environment with full knowledge that all calls are recorded for ...

SanMar-Internal

DC Trainer

Sparks, NV · On-site

$20 - $28/hr

... * Assist with the development of training materials and maintain accurate training documents. * Coordinate training schedule with the hiring and training demands of the Distribution Center.

SanMar-Internal

DC Trainer

Sparks, NV · On-site

$20 - $28/hr

... * Assist with the development of training materials and maintain accurate training documents. * Coordinate training schedule with the hiring and training demands of the Distribution Center.

next page

Showing results 1-20

All JobsDebt Collection Call Center JobsAssistant Debt Collection Call Center JobsAssistant Debt Collection Call Center Jobs in Reno, NV

Assistant Debt Collection Call Center information

See Reno, NV salary details

$10

$19

$30

How much do assistant debt collection call center jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for assistant debt collection call center in Reno, NV is $19.98, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $23.03 per hour, depending on experience, location, and employer.

What is the 7 7 7 rule for debt collectors?

The 7-7-7 rule for debt collectors refers to a guideline that limits the number of calls to a debtor to no more than seven times per week, seven times per month, and seven times per day. As an assistant debt collection call center agent, understanding this rule helps ensure compliance with regulations like the Fair Debt Collection Practices Act (FDCPA) and maintain respectful communication with debtors.

How much do debt collectors get paid?

Debt collectors in call centers typically earn an hourly wage ranging from minimum wage to around $20 per hour, depending on experience, location, and company policies. Some positions may also include performance-based bonuses or commissions. Entry-level roles often require good communication skills and familiarity with collection software tools.

What qualifications do I need to be a debt collector?

To be an assistant debt collection call center agent, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle sensitive financial information are important; some employers may also require prior customer service experience or knowledge of debt collection laws.

What is the highest paying call center job?

In call centers, roles such as senior collections manager or specialized account executive tend to have the highest salaries, often exceeding $60,000 annually. These positions typically require experience, strong negotiation skills, and sometimes certifications in finance or collections management.

What is the difference between Assistant Debt Collection Call Center vs Debt Collector?

AspectAssistant Debt Collection Call CenterDebt Collector
CredentialsHigh school diploma; training providedHigh school diploma; sometimes required certifications
Work EnvironmentCall center setting, team-basedField or office-based, independent work
Industry UsageCustomer service, collections supportDebt recovery, collections agencies
Primary ResponsibilitiesAssist with calls, data entry, support tasksNegotiate payments, pursue debt repayment

While both roles involve debt collection, an Assistant Debt Collection Call Center primarily supports collection efforts through call assistance and administrative tasks, whereas a Debt Collector actively pursues debt repayment and negotiates with debtors. The assistant role is more supportive and entry-level, often working in call centers, while debt collectors may work independently or in the field, focusing on debt recovery.

What cities near Reno, NV are hiring for Assistant Debt Collection Call Center jobs? Cities near Reno, NV with the most Assistant Debt Collection Call Center job openings:
Assistant Debt Collection Call Center jobs near you
Supervisor of Self Pay Call Center

Supervisor of Self Pay Call Center

Renown Health

Reno, NV • On-site

$28.29 - $39.63/hr

Full-time

Posted 19 days ago

Renown Health rating

7.4

Company rating: 7.4 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

251st of 872 rated healthcare providers

Job description

Position Purpose
Under the direction of assigned department leadership, the Supervisor of Business Office is responsible for supervising an efficient and compliant billing, follow-up and cash posting process as designated. The Supervisor will ensure that all regulatory and payor requirements are met to ensure a compliant claims/cash processing. This is done through hiring, training, and supervising a qualified staff to perform the duties as outlined in the established guidelines.
Nature and Scope
The Supervisor of Business Office is responsible for:
• Providing effective leadership and assistance to the Manager of Business Office in the efficient operations of the department.
• Overseeing the billing, collection, and cash posting functions including the establishment/compliance of policies and procedures.
• Maintaining employee engagement when work-flow increases due to program changes.
• Reducing accounts receivable and days.
• Increase cash flow by initiating ideas which will impact these areas.
• Meeting the needs of many customers including hospital/ancillary departments, physicians, third party payors, patients, review organizations, finance, and regulatory agencies.
• Maintaining current knowledge of federal, state and third party billing requirements, providing technical information to peers, subordinate staff and ancillary departments.
• Coordination with various departments within the hospital and/or ambulatory departments to ensure all billing information is available to complete the billing process in a timely manner.
• Other related duties and overtime may be required.
• Schedule employees, designate work, and schedule meetings with other departments and outside agencies.
• Authorize write-offs and adjustments to patient's accounts in compliance with department policies to plan, develop, and implement billing procedures
• Responsible for ensuring appropriate hiring practices, staff evaluations/performance management, ongoing training, and orientation of employees.
• Must demonstrate high leadership standards of professional conduct, courtesy, diplomacy and respect for confidentiality.
This position does not provide patient care.
Disclaimer
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Minimum Qualifications
Requirements - Required and/or Preferred
Name
Description
Education:
Must have working-level knowledge of the English language, including reading, writing and speaking English. Bachelor's degree or equivalent professional experience required. Bachelor's degree in Business or health-related field preferred.
Experience:
Three years healthcare or business office experience required or one year experience with a Bachelors degree. Previous supervisory experience preferred.
License(s):
None
Certification(s):
Must be willing to obtain related professional certification such as CPAT, CPAM, ACMPE, Epic Resolute HB or PB Certification, CPC, CPC, or CPCO.
Computer / Typing:
Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

What Renown Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Renown Health logo

About Renown Health

Sourced by ZipRecruiter

Renown Health is a leading and respected player in the healthcare industry, based in Reno, NV, US. Established in 1862, the company has a deep-rooted history in providing high-quality healthcare services to the community. Renown Health offers a wide array of services including urgent care centers, lab services, x-ray and imaging services, primary care doctors and specialists. Its central values include excellence in quality and service, caring for people first, being proactive in the community, fiscal responsibility, integrity, and respecting every person.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Reno, NV, US

Year founded

1862

Social media

FacebookTwitter

View All Renown Health Jobs

Apply