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Assistant Customer Service Representative Jobs in Springfield, MO

Romanoff

CSR - Flooring (SPRINGFIELD, MO)

Ozark, MO · On-site

$14.25 - $19.50/hr

JOB SUMMARY The Customer Service Representative is responsible for creating and maintaining a ... Work with District Site Operations Managers (DSOM), Site Operations Manager (SOM) or Assistant Site ...

Romanoff

CSR - Flooring (SPRINGFIELD, MO)

Ozark, MO · On-site

$14.25 - $19.50/hr

JOB SUMMARY The Customer Service Representative is responsible for creating and maintaining a ... Work with District Site Operations Managers (DSOM), Site Operations Manager (SOM) or Assistant Site ...

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All JobsCustomer Service Representative JobsAssistant Customer Service Representative JobsAssistant Customer Service Representative Jobs in Springfield, MO

Assistant Customer Service Representative information

See Springfield, MO salary details

$8

$17

$24

How much do assistant customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for assistant customer service representative in Springfield, MO is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is the difference between Assistant Customer Service Representative vs Customer Service Representative?

AspectAssistant Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupportive, entry-level customer service settingCustomer-facing roles in call centers, retail, or service industries
Employer UsageAssists senior reps, handles basic inquiriesHandles customer inquiries, complaints, and product info
Search IntentCompare entry-level customer support rolesFind customer service job opportunities

The main difference is that an Assistant Customer Service Representative typically supports senior staff and handles basic customer inquiries, while a Customer Service Representative directly interacts with customers to resolve issues and provide information. Both roles require similar credentials and work environments, but the Assistant position often serves as a stepping stone to more advanced customer service roles.

What is the work of an assistant customer service representative?

An assistant customer service representative supports the customer service team by handling inquiries, resolving complaints, and providing information about products or services. They often use communication tools like phone, email, or chat and may assist with data entry or basic troubleshooting to ensure customer satisfaction.
What are the most commonly searched types of Customer Service Representative jobs in Springfield, MO? The most popular types of Customer Service Representative jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Assistant Customer Service Representative jobs? Cities near Springfield, MO with the most Assistant Customer Service Representative job openings:
Assistant Customer Service Representative jobs near you

Customer Service Representative

Security Finance

Marshfield, MO • On-site

$15.50 - $21.25/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 15 days ago

Security Finance rating

7.3

Company rating: 7.3 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

126th of 150 rated financial services

Job description

Job Opportunity

Do you thrive on making a positive, lasting impact on people?

Do you have customer service experience?

Are you looking for an opportunity to learn a new industry, with paid on the job training?

Do you want multiple opportunities to advance your career?

Do you want to work in an open, office environment?

You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required – just bring your customer centric attitude and we'll teach you the rest!

In this role, you can expect to:

  • Provide outstanding customer service both on the phone and in-person.
  • Market for new and continued customer business.
  • Prepare and process loans and income tax returns.

We offer:

  • TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
  • An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
  • Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals!
  • Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
  • Growth Potential – We believe in fostering our employees' talents and providing a pathway for their individual career story.

We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.

Come Begin Your Story! Apply today!

What Security Finance employees say

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Get the full story on Breakroom

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