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Assistant Customer Service Representative Jobs in Rochester, MN

Guest Service Representative

Rochester, MN ยท On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional ... Greeting guests enthusiastically, provide event information, and assist with directions. * Enforce ...

Guest Service Representative

Rochester, MN ยท On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional ... Greeting guests enthusiastically, provide event information, and assist with directions. * Enforce ...

Guest Service Representative

Rochester, MN ยท On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional ... Greeting guests enthusiastically, provide event information, and assist with directions. * Enforce ...

Guest Service Representative

Rochester, MN ยท On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional ... Greeting guests enthusiastically, provide event information, and assist with directions. * Enforce ...

Guest Service Representative

Rochester, MN ยท On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional ... Greeting guests enthusiastically, provide event information, and assist with directions. * Enforce ...

Guest Service Representative

Rochester, MN ยท On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional ... Greeting guests enthusiastically, provide event information, and assist with directions. * Enforce ...

Guest Service Representative

Rochester, MN ยท On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional ... Greeting guests enthusiastically, provide event information, and assist with directions. * Enforce ...

Guest Service Representative

Rochester, MN ยท On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional ... Greeting guests enthusiastically, provide event information, and assist with directions. * Enforce ...

Field Customer Care Rep

Rochester, MN ยท On-site

$32.96 - $37/hr

Customer Care Representative We are Lennar Lennar is one of the nation's leading homebuilders ... The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service ...

Field Customer Care Rep

Rochester, MN ยท Remote

$32.96 - $37/hr

Customer Care Representative We are Lennar Lennar is one of the nation's leading homebuilders ... The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service ...

Team Member

Rochester, MN ยท On-site

$16.25 - $22/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Team Member

Rochester, MN ยท On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Team Member

Rochester, MN ยท On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Team Member

Rochester, MN ยท On-site

$16.25 - $22/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Assistant Customer Service Representative information

See Rochester, MN salary details

$10

$19

$27

How much do assistant customer service representative jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for assistant customer service representative in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What is the difference between Assistant Customer Service Representative vs Customer Service Representative?

AspectAssistant Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupportive, entry-level customer service settingCustomer-facing roles in call centers, retail, or service industries
Employer UsageAssists senior reps, handles basic inquiriesHandles customer inquiries, complaints, and product info
Search IntentCompare entry-level customer support rolesFind customer service job opportunities

The main difference is that an Assistant Customer Service Representative typically supports senior staff and handles basic customer inquiries, while a Customer Service Representative directly interacts with customers to resolve issues and provide information. Both roles require similar credentials and work environments, but the Assistant position often serves as a stepping stone to more advanced customer service roles.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, training, and individual coping skills. Good communication skills and familiarity with customer service tools can help manage job-related stress.

What job makes $10,000 a month without a degree?

An Assistant Customer Service Representative typically does not earn $10,000 a month without significant experience or additional responsibilities. High earnings in customer service roles are uncommon without advanced skills, management positions, or specialized training. Most roles with such income levels require extensive experience, certifications, or working in high-demand industries like sales, finance, or technology.

What is the work of a customer service assistant?

A customer service assistant handles customer inquiries, provides information about products or services, resolves complaints, and ensures customer satisfaction. They often use communication skills, company policies, and sometimes customer management software to perform their duties efficiently.

How can I make 2000 a week working from home?

An Assistant Customer Service Representative can increase earnings by working additional shifts, taking on higher-paying roles, or gaining specialized skills such as technical support or bilingual communication. Earning $2000 weekly typically requires full-time hours, experience, and possibly performance-based incentives or bonuses.
What are the most commonly searched types of Customer Service Representative jobs in Rochester, MN? The most popular types of Customer Service Representative jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Assistant Customer Service Representative jobs? Cities near Rochester, MN with the most Assistant Customer Service Representative job openings:
Infographic showing various Assistant Customer Service Representative job openings in Rochester, MN as of June 2026, with employment types broken down into 1% As Needed, 43% Full Time, 54% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,742 per year, or $19.1 per hour.

Part Time Customer Service - Johnson Agency Farmers Insurance

Joanna Johnson Farmers Insurance

Rochester, MN โ€ข On-site

$18 - $25/hr

Part-time

Posted 21 days ago


Job description

Put your skills to better use. Johnson Agency with Farmers Insurance in Rochester, Minnesota. We are looking for a friendly and experienced individual to join our team as a Part-Time Customer Service Representative. In this role, your main job will be to talk and connect with our customers, helping them with their basic insurance changes and billing. It is important to build a good relationship with them so that they feel comfortable and valued. You will also follow up with customers to make sure they are happy with our services, addressing any questions or concerns they may have.

This position is perfect for someone who enjoys helping others to make sure their needs are met. If you have experience, or are interested in the insurance industry and are ready to provide excellent customer service, we would love to have you on our team!

Join us and help create a great experience for our customers!

This position is being offered as limited part time hours, up to 10-20 per week. Flexible work schedule is available and this position could lead to more hours in the future for the right individual.

Apply today!



Benefits

Hourly Base Salary Based on Experience

Flexible Schedule

Hands on Training

Appreciation lunches

Home and Work Balance

Paid Holidays

Monthly Bonus opportunities

Buisness Casual Attire

No weekend, evenings or holidays

Career Growth Opportunities


Responsibilities
  • Process customer policy change requests.
  • Handle incoming claim calls from customers and follow-up.
  • Complete Evidence of Insurance requests.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Return phone and text messages promptly.
  • Be outstanding at relationship building.
  • Work independently and as part of a team.
  • Assist clients with billing and coverage questions
  • Gathers information needed to provide quotes for clients

Requirements
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Must have ability to multi-task.
  • Professional phone etiquette.
  • Great Customer Service Skills.
  • Problem-Solving Capabilities.
  • Works well with other employees and is a team player with a positive attitude.
  • Background check is required, no individuals with felony records
  • A Property & Casualty insurance license is preferred, must obtain within 60 days of hiring, license assistance available.