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Assistant Customer Service Representative Jobs in Rochester, MN

Zumbrota Drivetrain

Customer Service

Zumbrota, MN · On-site

$16.75 - $23/hr

Customer Service Representative The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email ...

Zumbrota Drivetrain

Customer Service

Zumbrota, MN

$20 - $25/hr

Description The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide ...

Zumbrota Drivetrain

Customer Service

Zumbrota, MN · On-site

$20 - $25/hr

The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional ...

Zumbrota Drivetrain

Customer Service

Zumbrota, MN · On-site

$20 - $25/hr

The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional ...

Legends Global

Guest Service Representative

Rochester, MN · On-site

$13.75 - $16.75/hr

Guest Services Representative The Guest Services Representative serves as a customer service ... Greeting guests enthusiastically, provide event information, and assist with directions. * Enforce ...

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All JobsAssistant Customer Service Representative JobsAssistant Customer Service Representative Jobs in Rochester, MN

Assistant Customer Service Representative information

See Rochester, MN salary details

$10

$19

$27

How much do assistant customer service representative jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for assistant customer service representative in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What is the difference between Assistant Customer Service Representative vs Customer Service Representative?

AspectAssistant Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupportive, entry-level customer service settingCustomer-facing roles in call centers, retail, or service industries
Employer UsageAssists senior reps, handles basic inquiriesHandles customer inquiries, complaints, and product info
Search IntentCompare entry-level customer support rolesFind customer service job opportunities

The main difference is that an Assistant Customer Service Representative typically supports senior staff and handles basic customer inquiries, while a Customer Service Representative directly interacts with customers to resolve issues and provide information. Both roles require similar credentials and work environments, but the Assistant position often serves as a stepping stone to more advanced customer service roles.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, training, and individual coping skills. Good communication skills and familiarity with customer service tools can help manage job-related stress.

What job makes $10,000 a month without a degree?

An Assistant Customer Service Representative typically does not earn $10,000 a month without significant experience or additional responsibilities. High earnings in customer service roles are uncommon without advanced skills, management positions, or specialized training. Most roles with such income levels require extensive experience, certifications, or working in high-demand industries like sales, finance, or technology.

What is the work of a customer service assistant?

A customer service assistant handles customer inquiries, provides information about products or services, resolves complaints, and ensures customer satisfaction. They often use communication skills, company policies, and sometimes customer management software to perform their duties efficiently.

How can I make 2000 a week working from home?

An Assistant Customer Service Representative can increase earnings by working additional shifts, taking on higher-paying roles, or gaining specialized skills such as technical support or bilingual communication. Earning $2000 weekly typically requires full-time hours, experience, and possibly performance-based incentives or bonuses.
What are the most commonly searched types of Customer Service Representative jobs in Rochester, MN? The most popular types of Customer Service Representative jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Assistant Customer Service Representative jobs? Cities near Rochester, MN with the most Assistant Customer Service Representative job openings:
Assistant Customer Service Representative jobs near you
Infographic showing various Assistant Customer Service Representative job openings in Rochester, MN as of June 2026, with employment types broken down into 1% As Needed, 43% Full Time, 54% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,742 per year, or $19.1 per hour.
Customer Service

Customer Service

Zumbrota Drivetrain

Zumbrota, MN • On-site

$16.75 - $23/hr

Other

Posted 12 days ago

Job description

Customer Service Representative

The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional customer service resolving customer issues effectively while working in a fast-paced, high-volume environment.

Essential Duties & Responsibilities:
  • Takes incoming calls and make outbound calls to and from customers to address and resolve requests and concerns such as warranty questions, return good authorizations, call tags, etc.
  • Create and maintain various internal Company reports including sales spreadsheets, returns, international documents required for shipping, UPS tracking, and others.
  • Examine records and related documents and correspondence to effectively address questions or concerns. Follow up with Customers to assure satisfaction and resolution.
  • Communicate with other departments such as Shipping/Receiving, Accounting, and Purchasing as needed to address customer questions, requests, or complaints.
  • Exercises discretion and judgment and draws on detailed understanding of the company's policies and practices in resolving customer issues.
Requirements

Preferred Education and Experience:

  • High school diploma or equivalent required. Some college coursework preferred.
  • 1+ year experience in a customer service role for a medium or large size corporation
  • Proficiency using Microsoft Office products including Excel, Outlook and Word.
  • Experience with Great Plains a plus.

Knowledge and Personal Attributes:

  • Strong organizational and communication skills, with a team orientated philosophy, and problem-solving skills.
  • Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers.
  • Strong attention to detail as well as accurate data entry skills.
  • Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines.
  • Ability to understand issues and make systematic and rational judgments based on relevant information.
  • Comfortable using the following tools on a continual basis: computer, 10 key, telephone, copier, and fax.
  • Ability to multitask is a must.

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