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Assistant Customer Service Representative Jobs in Reading, PA

Bob Weaver Auto

Customer Service Representative CSR

Pottsville, PA · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Schedule service appointments and confirm upcoming appointments. * Assist with customer check-in and check-out processes. * Support Service Advisors with administrative tasks and customer ...

BPW

Customer Service Representative

Allentown, PA · On-site

$18 - $21/hr

Join BPW as a Customer Service Representative in Allentown, PA, where you will be the friendly face ... Provide product information and assist customers with their orders. * Maintain a high level of ...

BPW

Customer Service Representative

Allentown, PA · On-site

$18 - $21/hr

Join BPW as a Customer Service Representative in Allentown, PA, where you will be the friendly face ... Provide product information and assist customers with their orders. * Maintain a high level of ...

U-Haul

Customer Service Representative

Shillington, PA · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Reading, PA · On-site

$15.25 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Shillington, PA

$15.50 - $21/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Lebanon, PA

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

New

BPW

Customer Service Representative

Allentown, PA · On-site

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join BPW as a Customer Service Representative in Allentown, PA, where you will be the friendly face ... Provide product information and assist customers with their orders. * Maintain a high level of ...

U-Haul

Customer Service Representative

Shillington, PA · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Reading, PA

$15.25 - $21/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Reading, PA · On-site

$15.25 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Lebanon, PA · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

New

Regency Furniture

Customer Service Representative

Pottstown, PA · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Hot Job Pottstown, PA 19464 Overview Salary Range $15.00 - $15.00 ... Crucially, your strong customer service skills will empower you to identify root causes and assist ...

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All JobsCustomer Service Representative JobsAssistant Customer Service Representative JobsAssistant Customer Service Representative Jobs in Reading, PA

Assistant Customer Service Representative information

See Reading, PA salary details

$9

$18

$25

How much do assistant customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for assistant customer service representative in Reading, PA is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.10 per hour, depending on experience, location, and employer.

What is the difference between Assistant Customer Service Representative vs Customer Service Representative?

AspectAssistant Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupportive, entry-level customer service settingCustomer-facing roles in call centers, retail, or service industries
Employer UsageAssists senior reps, handles basic inquiriesHandles customer inquiries, complaints, and product info
Search IntentCompare entry-level customer support rolesFind customer service job opportunities

The main difference is that an Assistant Customer Service Representative typically supports senior staff and handles basic customer inquiries, while a Customer Service Representative directly interacts with customers to resolve issues and provide information. Both roles require similar credentials and work environments, but the Assistant position often serves as a stepping stone to more advanced customer service roles.

What does an assistant customer service representative do?

An assistant customer service representative supports the customer service team by handling inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and may assist with data entry or basic troubleshooting to ensure customer satisfaction.

What are the most commonly searched types of Customer Service Representative jobs in Reading, PA?

The most popular types of Customer Service Representative jobs in Reading, PA are:

What cities near Reading, PA are hiring for Assistant Customer Service Representative jobs?

Cities near Reading, PA with the most Assistant Customer Service Representative job openings:

Assistant Customer Service Representative jobs near you

Customer Service Representative (CSR)

Bob Weaver Auto

Pottsville, PA • On-site

$14.75 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 3 hours ago

Job description

Customer Service Representative

Bob Weaver Auto is seeking a friendly, organized, and customer-focused Customer Service Representative (CSR) to support our Sales & Service Departments. This role serves as one of the first points of contact for customers and plays a key role in delivering an exceptional customer experience while providing administrative and operational support to the dealership team.

The ideal candidate enjoys helping people, thrives in a fast-paced environment, and is committed to professionalism and teamwork.

Essential Responsibilities
  • Greet customers in person and by telephone in a friendly and professional manner.
  • Provide a welcoming and positive first impression of Bob Weaver Auto.
  • Answer incoming calls and direct customers to the appropriate department or team member.
  • Assist customers with general questions and provide timely follow-up when needed.
  • Maintain a clean, organized, and customer-friendly reception and waiting area.
  • Schedule service appointments and confirm upcoming appointments.
  • Assist with customer check-in and check-out processes.
  • Support Service Advisors with administrative tasks and customer communications.
  • Process payments and cashiering transactions accurately.
  • Coordinate rental vehicles, loaner vehicles, and transportation needs as assigned.
  • Scan, upload, and maintain service documents and invoices.
  • Serve as the primary point of contact for inbound customer calls and perform outbound calls for appointment scheduling, follow-up, retention, and customer support.
  • Assist in maintaining daily reports and records.
  • Perform filing, scanning, and data entry tasks.
  • Maintain accuracy and confidentiality of customer information.
  • Support dealership events and special projects.
  • Work collaboratively with Sales, Service, Parts, and Accounting departments.
  • Perform additional duties as assigned to support dealership operations.
Qualifications
  • Previous customer service, receptionist, administrative, or dealership experience preferred.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and organizational skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Professional appearance and positive attitude.
  • Proficient with computers and basic office software.
  • Ability to interact effectively with customers and fellow team members.
What We Offer
  • Competitive compensation.
  • Medical, Dental, Vision and Life Insurance benefits.
  • 401(k) Retirement Plan eligibility beginning on day one.
  • Employee vehicle purchase program.
  • Payment plans for personal vehicle repairs.
  • Degrees at Work through Strayer University for employees and eligible family members.
  • A family-owned and operated culture with over 42 years of serving Schuylkill County.
  • Monday through Friday 9-6 and periodic Saturdays 9-5

Serving Schuylkill County with pride for over 42 years, Bob Weaver Auto is committed to providing an exceptional customer experience while creating opportunities for our employees to grow and succeed.

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