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Assistant Customer Service Coordinator Jobs in Romeoville, IL

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major ...

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major ...

The Customer Care Coordinator handles customer inbound and outbound calls, primarily with customers ... Provide excellent customer service during all inbound/outbound phone calls while maintaining ...

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major ...

Service Coordinator-2

Romeoville, IL · On-site

$20.25 - $25.50/hr

The Service Coordinator-2 interacts with our customers to provide excellent customer service and ... Work with Service Coordinator to schedule the job once all parts have arrived. · Assist inside ...

Be Seen First

GBT foods is seeking a detail-oriented and reliable Front Desk & Customer Service Coordinator to ... Greet and assist visitors, customers, and vendors professionally * Manage incoming calls, emails ...

Urgent

Training provided

Service Coordinator

Chicago, IL · On-site

$20.25 - $25.75/hr

Act as the single point of contact to the customer for all types of service requests * Coordination of all IT support groups to ensure maximum utilization of billable resources * Pre-process service ...

Service Coordinator

Chicago, IL · On-site

$20.25 - $25.75/hr

Act as the single point of contact to the customer for all types of service requests * Coordination of all IT support groups to ensure maximum utilization of billable resources * Pre-process service ...

Service Coordinator

Chicago, IL · On-site

$20.25 - $25.75/hr

Act as the single point of contact to the customer for all types of service requests Coordination of all IT support groups to ensure maximum utilization of billable resources Pre-process service ...

Service Coordinator

Frankfort, IL · On-site

$19.50 - $24.50/hr

The Service Coordinator creates a collaborative, customer-focused work environment that promotes teamwork, continuous improvement, operational accuracy, & service excellence. Major Duties ...

Service Coordinator

Frankfort, IL · On-site

$19.50 - $24.50/hr

The Service Coordinator creates a collaborative, customer-focused work environment that promotes teamwork, continuous improvement, operational accuracy, & service excellence. MAJOR DUTIES ...

Service Coordinator

Frankfort, IL · On-site

$19.50 - $24.50/hr

The Service Coordinator creates a collaborative, customer-focused work environment that promotes teamwork, continuous improvement, operational accuracy, & service excellence. MAJOR DUTIES ...

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Assistant Customer Service Coordinator information

See Romeoville, IL salary details

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How much do assistant customer service coordinator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for assistant customer service coordinator in Romeoville, IL is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.03 per hour, depending on experience, location, and employer.

What do assistant customer service coordinators do?

Assistant customer service coordinators support customer service teams by handling inquiries, resolving issues, and ensuring customer satisfaction. They often assist with order processing, communicate with clients, and use customer management software to track interactions. Strong communication skills and attention to detail are essential for this role.

What job categories do people searching Assistant Customer Service Coordinator jobs in Romeoville, IL look for?

The top searched job categories for Assistant Customer Service Coordinator jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Assistant Customer Service Coordinator jobs?

Cities near Romeoville, IL with the most Assistant Customer Service Coordinator job openings:

Customer Service Coordinator

GERFLOR USA INC

Bolingbrook, IL • Hybrid

$24 - $25.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


Job description

Description

The Customer Service Coordinator will collaborate closely with the Gerflor Transportation Sales team in providing excellent customer service. Our Gerflor Transportation Sales team provides flooring solutions specifically engineered to meet requirements of Bus & Coach, Rail, Aviation and Marine industries.  

1. Provide daily support to the Transportation Sales Team by assisting customers and resolving inquiries promptly.

2. Assist in compiling basic reports and data to support sales performance tracking.

3. Respond to customer inquiries with accurate and timely information, including basic product and service details.

4. Enter and manage purchase orders in an ERP system, and process invoicing for the sales territory.

5. Communicate project timelines and shipping dates to customers and internal teams to ensure all deadlines are met.

6. Participate in team efforts to improve processes and enhance the customer experience.

7. Attend meetings to stay informed and provide support as needed.

8. Address customer concerns professionally, escalating issues when appropriate.

9. Work closely with the Customer Experience Manager to ensure alignment with service standards and team goals.

Provide cross-functional support across all Gerflor products as needed.  

Requirements

We are Seeking: 

High School diploma or equivalent required, some college preferred.

3 years of experience in a Customer Service role. 

2 years of experience with an ERP.

Strong computer skills including proficiency in Microsoft office with the ability to quickly learn job related software. 

Effective verbal & written communication skills.

Strong problem solving and decision-making skills.

Solid organizational and prioritization skills


THIS IS A HYBRID OPPORTUNITY 

Hourly Rate: $24.00 - 25.50 hourly
The base salary for this position may vary based on factors such as location, training, skills, and relevant experience. This position may include additional compensation in the form of bonus, incentive, or commissions. Bonus or incentive programs are subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

In addition, our comprehensive benefits include:

Medical, Dental & Vision benefits.

Flexible Spending and Health Savings Accounts.

Company paid Life Insurance, Short and Long-Term Disability.

Voluntary benefits include Legal, Identity Theft, Supp Life, Critical Illness, Accident, and Pet Insurance Programs. 

401k & Company provided match.

Paid Time Off, Paid Holidays and Parental Leave.

Wellness Program, Service Awards, Educational Assistance, EAP, Product Discounts. 


Gerflor USA creates and manufactures innovative, decorative and eco-responsible solutions for flooring and interior finishes. Leading the way in commercial flooring, Gerflor is the original manufacturer of homogeneous sheet flooring and resilient sports flooring. For more than 80 years in 100 countries, Gerflor continues to provide specialized resilient flooring solutions for designers, installers and facility managers who want on-trend, sustainable, and durable flooring products. From healthcare, retail, education, offices, sports, transportation and more Gerflor is the premier choice in flooring solutions. For more information, visit www.gerflorusa.com