ZipRecruiter

Log In

1

Assistant Csr Jobs in Tennessee (NOW HIRING)

AtWork!

CSR

Knoxville, TN · On-site

$16/hr

Customer Service Representative (Csr) We are a small, community-focused financial institution in ... Greet and assist customers over the phone, and via email * Process transactions and account ...

AtWork - Knoxville

CSR

Knoxville, TN · On-site

$15.25 - $20.75/hr

Job Title: Customer Service Representative (CSR)Location: North Knoxville, TNEmployment Type ... Greet and assist customers over the phone, and via emailProcess transactions and account inquiries ...

AtWork Group

CSR

Knoxville, TN · On-site

$15.25 - $20.75/hr

Job Title: Customer Service Representative (CSR)Location: North Knoxville, TNEmployment Type ... Greet and assist customers over the phone, and via emailProcess transactions and account inquiries ...

Alumni Hall

Customer Service Representative

Knoxville, TN · On-site

$15.25 - $20.75/hr

Alumni Hall Customer Service Rep Reports To: Store Management Status: Part-Time Responsibilities ... all customers • Assist customers with locating merchandise • Fold, size, and replenish ...

Alumni Hall

Customer Service Representative

Murfreesboro, TN · On-site

$14 - $19.25/hr

Alumni Hall Customer Service Rep Reports To: Store Management Status: Part-Time Responsibilities ... all customers • Assist customers with locating merchandise • Fold, size, and replenish ...

Alumni Hall

Customer Service Representative

Bristol, TN · On-site

$15.50 - $21.25/hr

Alumni Hall Customer Service Rep Reports To: Store Management Status: Part-Time Responsibilities ... all customers • Assist customers with locating merchandise • Fold, size, and replenish ...

U-Haul

Customer Service Representative

Collierville, TN · On-site

$14.25 - $19.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Westrock

Sr. Asst, Customer Service

Murfreesboro, TN · On-site

$17 - $23.50/hr

General Information Job ID ATR61637 Posting Job Title Sr. Asst, Customer Service Locations TN ... The Customer Service Representative (CSR) represents WestRock to the customer and acts as a ...

Palmer-Donavin

Customer Service Representative

Knoxville, TN

$14.75 - $20/hr

The Customer Service Representative serves as the primary day-to-day point of contact for customers ... Key Responsibilities: * Assist customers with questions related to product lines, pricing, credit ...

next page

Showing results 1-20

All JobsCsr JobsAssistant Csr JobsAssistant Csr Jobs in Tennessee

Assistant Csr information

What are some typical challenges faced by an assistant CSR and how can they effectively manage them?

Assistant CSRs (Customer Service Representatives) often handle high volumes of customer inquiries, which can be challenging when balancing speed with quality service. They may also encounter difficult or upset customers, requiring strong communication and problem-solving skills. To manage these challenges, it's important to stay organized, use active listening, and follow established protocols for escalation. Regular training and support from team members can help Assistant CSRs continuously improve their performance and adapt to changing customer needs.

What is an assistant CSR?

Assistant CSRs, or Assistant Customer Service Representatives, are entry-level professionals who support customer service operations in a company. Their duties typically include answering customer inquiries, processing orders, handling basic complaints, and assisting senior customer service staff. They play a key role in ensuring customer satisfaction by providing timely and accurate information. Assistant CSRs often work in call centers, retail stores, or offices, and their role may vary depending on the industry. This position is a great starting point for those looking to build a career in customer service.

What is the difference between Assistant Csr vs Customer Service Representative?

AspectAssistant CsrCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, retail, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across retail, telecom, banking, and service industriesCommon in retail, telecom, banking, and service sectors
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched for customer support jobs and roles

The Assistant Csr and Customer Service Representative roles share similar environments and industry usage, focusing on customer support. The Assistant Csr often supports senior staff and handles administrative tasks, while the Customer Service Representative directly interacts with customers. Both roles require similar credentials and are vital in customer-facing industries, making them closely related in job searches and career paths.

What are the key skills and qualifications needed to thrive as an assistant CSR, and why are they important?

To thrive as an Assistant Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude are essential soft skills for handling customer inquiries and diffusing challenging situations. These skills ensure efficient issue resolution, positive customer experiences, and contribute to the overall success of the organization.

What are the most commonly searched types of Csr jobs in Tennessee?

The most popular types of Csr jobs in Tennessee are:

What cities in Tennessee are hiring for Assistant Csr jobs?

Cities in Tennessee with the most Assistant Csr job openings:

Assistant Csr jobs near you

CSR

AtWork!

Knoxville, TN • On-site

$16/hr

Other

Re-posted 28 days ago

Job description

Customer Service Representative (Csr)

We are a small, community-focused financial institution in North Knoxville, TN seeking a dependable and professional Customer Service Representative (CSR). The ideal candidate will provide excellent customer service to our guests, perform general office duties, and support daily operations.

Key Responsibilities:

  • Greet and assist customers over the phone, and via email
  • Process transactions and account inquiries accurately and efficiently
  • Maintain member account records and update information as needed
  • Perform general clerical tasks including filing, data entry, and document handling
  • Assist with daily office operations and support team members as needed

Requirements:

  • Strong customer service and communication skills
  • Good computer proficiency, including typing and basic office software (Word, Excel, email)
  • Attention to detail and ability to follow procedures accurately
  • Professional attitude and reliable work ethic

Schedule: Monday Friday, 35-40 hours/week

Compensation: $16/hour

Join our team and help make a difference! Apply today!

Apply