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Assistant Csr Jobs in Georgia (NOW HIRING)

PostNet

Customer Service Representative

Atlanta, GA · On-site

$14/hr

Employee discounts Customer Service Representative Location: 285 W. Wieuca Rd NE, Atlanta, GA 30342 ... Friendly team environment Key Responsibilities * Assist customers with shipping, packaging, and ...

U-Haul

Customer Service Representative

Riverdale, GA · On-site

$14.50 - $19.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Columbus, GA

$14.25 - $19.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Decatur, GA · On-site

$15.50 - $21.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Carrollton, GA · On-site

$14.75 - $20.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Jonesboro, GA · On-site

$15 - $20.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Augusta, GA

$15 - $20.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Forest Park, GA · On-site

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Columbus, GA · On-site

$14.25 - $19.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Athens, GA · On-site

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Savannah, GA · On-site

$15 - $20.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Canton, GA · On-site

$15 - $20.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Augusta, GA · On-site

$15 - $20.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

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All JobsCsr JobsAssistant Csr JobsAssistant Csr Jobs in Georgia

Assistant Csr information

What is an assistant CSR?

Assistant CSRs, or Assistant Customer Service Representatives, are entry-level professionals who support customer service operations in a company. Their duties typically include answering customer inquiries, processing orders, handling basic complaints, and assisting senior customer service staff. They play a key role in ensuring customer satisfaction by providing timely and accurate information. Assistant CSRs often work in call centers, retail stores, or offices, and their role may vary depending on the industry. This position is a great starting point for those looking to build a career in customer service.

What are the key skills and qualifications needed to thrive as an assistant CSR, and why are they important?

To thrive as an Assistant Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude are essential soft skills for handling customer inquiries and diffusing challenging situations. These skills ensure efficient issue resolution, positive customer experiences, and contribute to the overall success of the organization.

What are some typical challenges faced by an assistant CSR and how can they effectively manage them?

Assistant CSRs (Customer Service Representatives) often handle high volumes of customer inquiries, which can be challenging when balancing speed with quality service. They may also encounter difficult or upset customers, requiring strong communication and problem-solving skills. To manage these challenges, it's important to stay organized, use active listening, and follow established protocols for escalation. Regular training and support from team members can help Assistant CSRs continuously improve their performance and adapt to changing customer needs.

What is the difference between Assistant Csr vs Customer Service Representative?

AspectAssistant CsrCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, retail, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across retail, telecom, banking, and service industriesCommon in retail, telecom, banking, and service sectors
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched for customer support jobs and roles

The Assistant Csr and Customer Service Representative roles share similar environments and industry usage, focusing on customer support. The Assistant Csr often supports senior staff and handles administrative tasks, while the Customer Service Representative directly interacts with customers. Both roles require similar credentials and are vital in customer-facing industries, making them closely related in job searches and career paths.

What are the most commonly searched types of Csr jobs in Georgia?

The most popular types of Csr jobs in Georgia are:

What cities in Georgia are hiring for Assistant Csr jobs?

Cities in Georgia with the most Assistant Csr job openings:

Assistant Csr jobs near you

Customer Service Representative

PostNet

Atlanta, GA • On-site

$14/hr

Full-time

Retirement

Re-posted 17 days ago

PostNet rating

5.4

Company rating: 5.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Responsive recruiter
Benefits:
  • Flexible schedule
  • 401(k) matching
  • Competitive salary
  • Employee discounts

Customer Service Representative
Location: 285 W. Wieuca Rd NE, Atlanta, GA 30342
We are looking for a friendly and dependable Customer Service Representative to join our team. This role helps customers with shipping, printing, packaging, and other store services while providing an excellent in-store experience.
Schedule
  • Monday-Friday: Store open 9 AM - 5 PM
  • Team hours: 8:30 AM - 5:30 PM
  • Closed on most Federal Holidays

What We Offer
  • Competitive compensation - starting pay at $14
  • Flexible scheduling
  • Paid Notary Public certification (if required)
  • Career growth opportunities
  • Friendly team environment

Key Responsibilities
  • Assist customers with shipping, packaging, and printing services
  • Operate point-of-sale system, printers, and store equipment
  • Process orders and provide product/service recommendations
  • Sort and manage virtual mailbox mail

Qualifications
  • Excellent customer service skills
  • Strong multitasking and communication abilities
  • Detail-oriented with good time management
  • High school diploma or equivalent
  • Valid driver's license required
  • Retail/POS software experience preferred

Physical Requirements
  • Ability to stand for extended periods
  • Ability to lift up to 50 lbs

If you enjoy working with customers and staying busy in a fast-paced environment, we'd love to hear from you.
Apply today!
Compensation: $14.00 - $14.00 per hour
At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

What PostNet employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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