ZipRecruiter

Log In

1

Assistant Concierge Manager Jobs in Washington, DC

Westminster Management

Concierge

Washington, DC · On-site

$19 - $21/hr

We are seeking a Concierge to join our team! If you're looking to make a difference within an ... * Assist with administrative tasks such as processing packages, managing keys, and maintaining ...

Georgetown Condo

Concierge

Washington, DC · On-site

$18 - $21/hr

This position is responsible for greeting residents and visitors, managing front desk reception ... The Concierge will assist with package handling, access control, and basic administrative tasks to ...

New

Sunriseseniorliving

Concierge Full Time

Arlington, VA

$17.75 - $23/hr

... Assist with move-in preparations and marketing materials Maintain a welcoming front desk and Bistro ... entry Manage appointments, mail distribution, and resident rosters Monitor safety protocols ...

Sunriseseniorliving

Concierge

Severna Park, MD · On-site

$15.50 - $20.25/hr

... entry Manage appointments, mail distribution, and resident rosters Monitor safety protocols ... Employee Assistant Program / Discount Program * Paid time off (PTO), sick time, and holiday pay ...

Sunriseseniorliving

Concierge

Bethesda, MD

$16.50 - $21.50/hr

... entry Manage appointments, mail distribution, and resident rosters Monitor safety protocols ... Employee Assistant Program / Discount Program * Paid time off (PTO), sick time, and holiday pay ...

Sunriseseniorliving

Concierge

Reston, VA · On-site

$16.25 - $20.75/hr

... entry Manage appointments, mail distribution, and resident rosters Monitor safety protocols ... Employee Assistant Program / Discount Program * Paid time off (PTO), sick time, and holiday pay ...

Sunriseseniorliving

Concierge

Vienna, VA

$15.50 - $20/hr

... entry Manage appointments, mail distribution, and resident rosters Monitor safety protocols ... Employee Assistant Program / Discount Program * Paid time off (PTO), sick time, and holiday pay ...

Sunriseseniorliving

Concierge

Severna Park, MD · On-site

$15.50 - $20.25/hr

... entry Manage appointments, mail distribution, and resident rosters Monitor safety protocols ... Employee Assistant Program / Discount Program * Paid time off (PTO), sick time, and holiday pay ...

Sunriseseniorliving

Concierge

Silver Spring, MD · On-site

$16 - $20.75/hr

... entry Manage appointments, mail distribution, and resident rosters Monitor safety protocols ... Employee Assistant Program / Discount Program * Paid time off (PTO), sick time, and holiday pay ...

Sunriseseniorliving

Concierge

Fairfax, VA · On-site

$15.75 - $20.50/hr

... entry Manage appointments, mail distribution, and resident rosters Monitor safety protocols ... Employee Assistant Program / Discount Program * Paid time off (PTO), sick time, and holiday pay ...

Sunrise Senior Living

Concierge

Silver Spring, MD · On-site

$16 - $20.75/hr

... • Manage appointments, mail distribution, and resident rosters • Monitor safety protocols ... Employee Assistant Program / Discount Program * Paid time off (PTO), sick time, and holiday pay ...

Sunriseseniorliving

Concierge

Fort Belvoir, VA

$17.50 - $22.50/hr

... entry Manage appointments, mail distribution, and resident rosters Monitor safety protocols ... Employee Assistant Program / Discount Program * Paid time off (PTO), sick time, and holiday pay ...

Sunriseseniorliving

Concierge

Severna Park, MD · On-site

$15.50 - $20.25/hr

... entry Manage appointments, mail distribution, and resident rosters Monitor safety protocols ... Employee Assistant Program / Discount Program * Paid time off (PTO), sick time, and holiday pay ...

next page

Showing results 1-20

All JobsConcierge JobsAssistant Concierge Manager JobsAssistant Concierge Manager Jobs in Washington, DC

Assistant Concierge Manager information

See Washington, DC salary details

$16

$26

$42

How much do assistant concierge manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for assistant concierge manager in Washington, DC is $26.55, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $27.79 per hour, depending on experience, location, and employer.

What is an assistant concierge manager?

Assistant Concierge Managers are hospitality professionals who support the Concierge Manager in overseeing the concierge team and ensuring guests receive exceptional service. They help manage guest inquiries, coordinate special requests, and provide recommendations for local attractions, dining, and events. Additionally, they assist in training and supervising concierge staff, resolving guest issues, and maintaining high service standards. Their goal is to enhance the guest experience and contribute to the smooth operation of the hotel's front-of-house services.

What are the key skills and qualifications needed to thrive as an assistant concierge manager?

To thrive as an Assistant Concierge Manager, you need a solid background in hospitality management, customer service, and a working knowledge of local attractions and services, often supported by a hospitality degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and guest communication tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and a keen attention to detail help individuals excel in this role. These competencies are crucial for ensuring guest satisfaction, coordinating services efficiently, and maintaining the high standards expected in luxury hospitality environments.

What are some common challenges faced by an assistant concierge manager and how can they be addressed?

Assistant Concierge Managers often juggle multiple guest requests while ensuring high service standards, which can be challenging during peak periods. Effective time management, clear communication, and proactively anticipating guest needs are key to overcoming these challenges. Collaborating closely with other departments and training team members to handle high-pressure situations smoothly also helps maintain excellent guest experiences. Embracing feedback and continuously updating local knowledge can further enhance service quality and guest satisfaction.

What is the difference between Assistant Concierge Manager vs Concierge Supervisor?

AspectAssistant Concierge ManagerConcierge Supervisor
CredentialsCustomer service experience, hospitality certifications often preferredCustomer service experience, hospitality background
Work EnvironmentHotels, luxury residences, resortsHotels, luxury properties, cruise ships
Employer & IndustryHospitality industry, luxury service providersHospitality industry, hotel management
Search & Comparison IntentRoles involving assisting guests and managing concierge teamsRoles focused on supervising concierge staff and operations

The Assistant Concierge Manager and Concierge Supervisor roles both operate within the hospitality industry, focusing on guest services. The Assistant Concierge Manager typically has broader responsibilities, including supporting the concierge team and handling guest inquiries, while the Concierge Supervisor mainly oversees daily operations and staff management. Both positions require customer service experience and are found in similar work environments, but their scope and focus differ slightly.

Do assistant concierge managers make good money?

Assistant concierge managers typically earn a salary that varies based on location, experience, and the size of the establishment, with median wages often ranging from $35,000 to $55,000 annually. They may also receive benefits such as health insurance and paid time off, and earning potential can increase with additional responsibilities or certifications in hospitality management.

How much do assistant concierge managers make?

Assistant concierge managers typically earn between $35,000 and $55,000 annually, depending on experience, location, and the size of the establishment. They often require strong customer service skills and familiarity with hotel or hospitality operations. Salaries can vary based on the complexity of duties and certifications held.

What are popular job titles related to Assistant Concierge Manager jobs in Washington, DC?

For Assistant Concierge Manager jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Assistant Concierge Manager jobs in Washington, DC look for?

The top searched job categories for Assistant Concierge Manager jobs in Washington, DC are:

Assistant Concierge Manager jobs near you

Community Services Concierge Supervisor

National Lutheran Communities & Services

Rockville, MD • On-site

$26.75 - $32.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

At The Village at Rockville, we believe exceptional service begins with meaningful human connection. As a premier faith-based, not-for-profit life plan community within National Lutheran Communities & Services, we're seeking a Community Services Concierge Supervisor who leads with purpose, warmth, and a commitment to excellence.
Job Type: Full Time
Shifts: Day
Compensation: $26.75 - $32.25 per hour (final offer based on experience and qualifications)
Imagine leading a front-facing team that shapes the daily experience of every resident, family member, and guest who walks through our doors. In this role, you won't just manage operations-you'll set the tone for hospitality, responsiveness, and community connection.
As our Community Services Concierge Supervisor, you will guide and support a dedicated concierge team, ensuring exceptional service delivery, seamless communication, and a welcoming environment that truly feels like home. Your leadership will directly enhance resident satisfaction, strengthen relationships, and uphold the high standards that define The Village at Rockville.
This is your opportunity to lead with heart while building a culture of service excellence. Together, we'll create a community where residents feel supported, valued, and connected every day.
Why you'll love being here
  • Leadership with impact: Inspire and mentor a concierge team that serves as the first point of contact for residents and visitors.
  • Collaborative culture: Work closely with interdisciplinary departments to ensure seamless service and communication.
  • Stability and consistency: Full-time role that allows you to build strong, lasting relationships within the community.
  • Competitive pay: Compensation aligned with your experience and contributions.
  • Growth and support: Opportunities for professional development and advancement within a mission-driven organization.

What you bring
  • High School Diploma required; college degree preferred.
  • Minimum 2 years of experience in a concierge or guest services role, with at least 1 year in a supervisory capacity.
  • Previous leadership or management experience required.
  • Strong leadership, communication, and customer service skills.
  • Proficient in Microsoft Office and able to learn new software quickly.
  • Flexible to work evenings, weekends, and holidays as needed.
  • Experience in event coordination is a plus.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Must maintain confidentiality and demonstrate integrity.

What you'll do
  • Supervise and lead the community receptionists' team, providing guidance, support and regular feedback.
  • Ensure resident and community satisfaction by delivering high-quality, customer-oriented service.
  • Coordinate room scheduling, vendor relationships, contracts, and myPotential Care Center appointments.
  • Maintain communication systems, including the Resident Information Center, mail/package delivery, directories, and check-in systems.
  • Act as the main point of contact for Independent Living residents and collaborate with interdisciplinary teams.
  • Assist with new resident move-ins and ensure a smooth transition into community life.
  • Plan and implement community and private events.
  • Oversee team member schedules, conduct performance evaluations, and resolve conflicts.
  • Provide administrative support to the Resident Experience Director.
  • Other duties as assigned

Enjoy outstanding benefits and perks as part of National Lutheran Communities & Services to support your well-being and growth:
  • Up to 5 weeks PTO in your first year
  • 403(b) retirement plan with employer matching
  • Medical, dental, and vision insurance options
  • Employer-paid life and disability insurance
  • Pet insurance
  • Team recognition programs and discounted meals
  • Up to $4,000 per year in tuition reimbursement

When you join The Village at Rockville, you become part of a community that puts people first-residents and team members alike. Step into a leadership role where service meets purpose and every interaction makes a difference.
#TVAR123

Apply