Assistant Concessions Manager Jobs in Normal, IL

Division Name: Academic Affairs
Department: School of Theatre, Dance, and Film

Illinois Shakespeare Festival is seeking to fill several part-time seasonal positions in the front-of-house operations for the Festival's 2026 season. Employment will run from approximately June 17 through August 4. Hours vary depending upon the position, typical hours will be approximately 6:00p.m. to 10:30p.m., Tuesdays through Sundays and 9:00am-12:00pm Thursday and Saturday. Must enjoy working outdoors in the summer!
Concessions/Merchandise Manager:
Mature individual with retail or restaurant experience who can assist patrons with retail transactions and supervise a small staff. Previous experience working in retail or restaurant management is preferred. Responsibilities include but are not limited to credit card and cash handling, point of sale reconciliations, inventory control, and light cleaning of the concessions area and Ewing Grounds. Works directly with the General Manager.
House Manager:
Mature individual capable of solving seating problems and handling patron concerns. Previous experience managing the front-of-house for a theatre and supervising ushers is preferred. Light cleaning of the theatre area and Ewing grounds will be required. Works directly with the General Manager and Box Office.
Concessions Associate:
Polite and welcoming individuals who are naturally helpful and can assist patrons with retail transactions. Previous experience in cash and credit card handling is preferred. Responsibilities include but are not limited to credit card and cash handling, point of sale close out, inventory stocking, and light cleaning of the concessions area and Ewing Grounds. Must enjoy working outdoors in the summer!
Ushers:
Polite and welcoming individuals who are naturally helpful, calm, and observant of patron needs. Must be able to move up and down steps easily. Light cleaning of the theatre area and the Ewing grounds will be required. Must enjoy working outdoors in the summer!
Applications will be taken until all positions are filled.

IF YOU ARE AN ISU STUDENT (enrolled in at least 6 undergraduate or 5 graduate credit hours during the Spring 2026 semester): Please do not apply to this posting. You will need to apply to the student employment posting, located here: https://jobsearch.illinoisstate.edu/en-us/job/521790/front-of-house-crew-illinois-shakespeare-festival-2026-isu-students. 

The Illinois Shakespeare Festival is a professional repertory theatre company that produces Shakespeare and contemporary plays in the spirit of Shakespeare every summer at the beautiful Ewing Cultural Center in Bloomington, Illinois. The Festival hires professional directors, designers, actors, and production personnel and offers a variety of internships to students from Illinois State University and other colleges and universities. The Festival sells an average of 11,000 tickets per year, is supported by Illinois State University and the Illinois Shakespeare Festival Society and is preparing for its 49th season.

Benefits include time away from work for eligible employees and the option to participate in the University's 403(b) Plan.

Concessions Manager: $17.00 per hour
House Manager: $17.00 per hour
Concessions Associate: $15.00 per hour
Usher: $15.00 per hour

See General Summary

June 2026

Resume
Cover Letter

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Certification of Retirement Annuity

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.
Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.
Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.
Extra Help employees are paid for hours worked only. Extra Help employment does not guarantee permanent employment. Extra Help employees may only work up to 900 total hours.

Ann Haugo
ahaugo@ilstu.edu 
Producer, Illinois Shakespeare Festival

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.