Youngstown, OH · On-site
$14.50 - $18.75/hr
Customer Service Representative Classic Optical's CS Rep acts as the frontline link to assist providers in optical offices. They are responsible for answering inquiries via phone, email, and fax ...
Youngstown, OH · On-site
$14.50 - $18.75/hr
Customer Service Representative Classic Optical's CS Rep acts as the frontline link to assist providers in optical offices. They are responsible for answering inquiries via phone, email, and fax ...
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$14.50 - $18.75/hr
Other
Re-posted 6 days ago
Classic Optical's CS Rep acts as the frontline link to assist providers in optical offices. They are responsible for answering inquiries via phone, email, and fax, ensuring overall provider satisfaction. In addition, entering in vision prescription orders and investigating existing ones is part of their duty.
Specific skills needed: Proficiency in the use of computer to navigate between different websites, effective communication, time management, problem-solving, and active listening.
Top 3-5 desirable attributes/qualifications: Empathy to understand provider frustration, problem-solving, and active listening. Experience with Microsoft Office products a plus.
Required levels/years of experience education – Highschool diploma/4+ years of customer service experience.
EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."
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Mindlance is a multinational staffing and services firm based in the Greater NYC area. We have 14 offices across the United States, Canada, and India. We match talented people to Fortune 500 and Fortune 1000 companies across industries. We have been in business since 1999 and are recognized by Staffing Industry Analysts (SIA) as one of the fastest-growing U.S. staffing firms. Our rapid growth means more jobs, more projects, and more opportunities for you. Our core philosophy means that you work with an organization that truly values and recognizes you.
Recruiting and staffing services
1,001 - 5,000 Employees
Union, NJ, US
1999