Job Summary:
GritrSports.com is a company focused on warehouse technology, and they are seeking a TechOps Technician to ensure the efficiency of their logistics systems. The role involves hands-on support of hardware and systems on the warehouse and retail floors to minimize downtime and maintain operational readiness.
Responsibilities:
• Deploy, configure, and repair retail/warehouse workstations, rugged tablets, Honeywell wearables.
• Keep our packing slips and labels moving by maintaining, cleaning, and replacing parts on industrial thermal Zebra printers.
• Support and maintain the physical functionality of on-site CCTV cameras and security surveillance hardware, including basic camera positioning, physical connectivity, and coordinate with vendors or remote teams for software/feed issues.
• Assist remote SysOps (System Administrators) with physical network infrastructure (switches, cabling, mounting Access Points, and checking rack hardware).
• Manage local IT inventory, ensuring plenty of pre-configured backup scanners, printers, and workstations are ready for immediate "hot-swaps" on the floor.
Qualifications:
Required:
• 2+ years of hands-on IT support, desktop support, or field technician experience—ideally within a fast-paced retail, warehouse, fulfillment, or manufacturing environment.
• Strong familiarity with rugged mobile devices, thermal printers, physical workstation setups, and the deployment/configuration of CCTV hardware.
• Solid understanding of physical network cabling (Cat6), patch panels, and Wi-Fi connectivity troubleshooting.
• A strong sense of urgency. You understand that a broken printer or offline workstation isn't just a ticket — it's a bottleneck in our supply chain.
• Ability to explain technical fixes clearly to floor workers, while collaborating smoothly with our remote SysOps engineers.
• Must be able to pass a pre-employment drug screening and consent to random drug testing in compliance with our safety policies.
• Ability to stand, walk, bend, and climb ladders across a large warehouse floor for the duration of a shift.
• Ability to safely lift and move equipment weighing up to 50 lbs.
• Flexibility to work shifts aligning with warehouse operating hours (including occasional weekend or overtime support during peak seasons).
Company:
GritrSports.com is committed to helping you achieve victory by providing a personalized online shopping experience. Founded in 2007, the company is headquartered in North Richland Hills, USA, with a team of 201-500 employees. The company is currently Growth Stage.