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Assistant Call Jobs in Detroit, MI (NOW HIRING)

Regenerative Pain Medicine

Medical Assistant

Troy, MI · On-site

$18 - $20/hr

Track lab results, call in prescriptions, and handle basic medical office duties Qualifications * BLS Certification or Certified Medical Assistant desired * Excellent customer service skills * Strong ...

Oakwayne Medical center

Medical Assistant

Westland, MI · On-site

$17 - $21/hr

Track lab results, call in prescriptions, and handle basic medical office duties Qualifications * BLS Certification or Certified Medical Assistant desired * Excellent customer service skills * Strong ...

Regenerative Pain Medicine

Medical Assistant

Troy, MI · On-site

$18 - $20/hr

Track lab results, call in prescriptions, and handle basic medical office duties Qualifications * BLS Certification or Certified Medical Assistant desired * Excellent customer service skills * Strong ...

Regenerative Pain Medicine

Medical Assistant

Troy, MI · On-site

$18 - $20/hr

Track lab results, call in prescriptions, and handle basic medical office duties Qualifications * BLS Certification or Certified Medical Assistant desired * Excellent customer service skills * Strong ...

ROCHESTER FAMILY DENTISTRY PC

Be Seen First

Dental Assistant

Rochester, MI · On-site

$18 - $21/hr

We prefer an experience trained assistant but would train the right person. We're a multiple-doctor ... Send your resume to: kelly@rochesterfamilydentistry or call our office. You are also welcome to ...

ROCHESTER FAMILY DENTISTRY PC

Be Seen First

Dental Assistant

Rochester, MI · On-site

$18 - $21/hr

We prefer an experience trained assistant but would train the right person. We're a multiple-doctor ... Send your resume to: kelly@rochesterfamilydentistry or call our office. You are also welcome to ...

The Dunwoody Group

Office Assistant

Warren, MI · On-site

$15.75 - $20.50/hr

Order Processor / General Office Assistant We are seeking a reliable, detail-oriented Order ... Answer and route incoming phone calls; call volume is generally light. * Monitor and manage the ...

Smile Programs

Dental Assistant

Detroit, MI

$17.75 - $23.25/hr

Call or text Michael at 855-957-4375 or email mbannigan@mobiledentists.com (If texting/emailing, please include your name, contact information and the location of this position.) Dental Assistant ...

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Showing results 41-60

All JobsCall JobsAssistant Call JobsAssistant Call Jobs in Detroit, MI

Assistant Call information

What is an assistant call?

Assistant Call jobs typically involve supporting a call center or customer service team by handling incoming or outgoing calls, responding to customer inquiries, and ensuring that issues are resolved efficiently. People in these roles may also assist with data entry, scheduling, and providing information about products or services. Assistant Call professionals are expected to communicate clearly, manage multiple tasks at once, and maintain a positive attitude to deliver excellent customer service. These positions are vital in many industries, including retail, healthcare, and finance, where customer interaction is essential.

What does an assistant call do?

As an Assistant Call professional, your daily responsibilities often include supporting call center agents by managing call queues, assisting with customer inquiries, updating records in the system, and escalating complex issues to supervisors when necessary. You may also be tasked with monitoring call quality, preparing reports on call metrics, and helping new team members with onboarding or training. Collaboration with other assistants, agents, and supervisors is common to ensure efficient operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as an assistant call?

To thrive as an Assistant Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is important, and some employers may require training in specific platforms. Patience, active listening, and a positive attitude help you effectively address customer concerns and collaborate with team members. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting overall call center efficiency.

What is the difference between Assistant Call vs Customer Service Representative?

AspectAssistant CallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma; often additional certifications
Work EnvironmentCall centers, office settingsCall centers, retail, corporate offices
Employer & Industry UsageCustomer support, telecommunication companiesRetail, banking, tech companies
Common Search & ComparisonYesYes

Assistant Call roles typically focus on handling inbound or outbound calls with basic customer support, often requiring minimal certifications. Customer Service Representatives may have broader responsibilities, including problem-solving and account management, and sometimes require additional certifications. Both roles are common in call centers and customer support industries, but Assistant Call positions are generally entry-level and more focused on call handling.

What are the most commonly searched types of Call jobs in Detroit, MI?

The most popular types of Call jobs in Detroit, MI are:

Assistant Call jobs near you

Medical Assistant

NORTHEAST PEDIATRIC ASSOCIATES

Rochester Hills, MI • On-site

$16.25 - $21/hr

Full-time

Posted 26 days ago

Job description

 Benefits/Perks
  • Competitive Compensation
  • Great Work Environment
  • Career Advancement Opportunities
Job Summary
We are seeking a Medical Assistant to join our team! As a Medical Assistant, you will be preparing for each patient visit by preparing charts and pulling notes before their arrival, providing routine support alongside nurses and medical staff, and assisting with keeping track of tests and lab reporting to ensure everything arrives on time and the patient is kept informed on their condition and care. You will also be helping manage the inventory of medical supplies, setting up machines and testing equipment, and cleaning instruments and rooms as needed. The ideal candidate has strong customer service skills, an interest in learning more about a working medical environment, and has previous office experience. 
Responsibilities 
  • Prepare for the patient visit, including pulling charts and notes, as well as setting up medical equipment
  • Clean instruments and equipment after use
  • Answer phones and field questions about medical issues, identifying visit needs
  • Assist nurses and doctors with basic medical care and procedures
  • Track lab results, call in prescriptions, and handle basic medical office duties
Qualifications
  • BLS Certification or Certified Medical Assistant desired
  • Excellent customer service skills
  • Strong attention to detail