ZipRecruiter

Log In

1

Assistant Call Center Representative Jobs in Oregon

Leslie's Poolmart, Inc.

Call Center - OHT

Hillsboro, OR · On-site

$19 - $21/hr

As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...

Leslie's

Call Center - OHT

Beaverton, OR · On-site

$19 - $21/hr

As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...

Leslie's

Call Center - OHT

Hillsboro, OR · On-site

$19 - $21/hr

As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...

Leslie's Poolmart, Inc.

Call Center - OHT

Hillsboro, OR · On-site

$19 - $21/hr

As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...

IQVIA

Work from Home

Portland, OR · Remote

$18/hr

The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation ...

Global Channel Management

Call Center CSR

Grants Pass, OR · On-site

$15 - $19.50/hr

About the job Call Center CSR Call Center CSR requires: * Call center * Customer service * MS Office DUTIES: Properly document customer complaints and concerns immediately and facilitate satisfactory ...

Globalchannelmanagement

Call Center CSR

Grants Pass, OR · On-site

$15 - $16/hr

Call Center CSR requires: * Call center * Customer service * MS Office DUTIES: Properly document customer complaints and concerns immediately and facilitate satisfactory resolution. Communicate ...

OnPoint Community CU

Contact Center Rep

Portland, OR · On-site

$22.25/hr

Effectively handle high inbound call volume while representing Credit Union in a friendly and ... May assist in training new and existing employees, in conjunction with Contact Center management ...

Onpoint

Contact Center Rep

Portland, OR · On-site

$22.25/hr

Effectively handle high inbound call volume while representing Credit Union in a friendly and ... May assist in training new and existing employees, in conjunction with Contact Center management ...

Dabella

Part Time Call Center

Hillsboro, OR · On-site

$17.50 - $21.75/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join ...

DaBella

Part Time Call Center

Hillsboro, OR · On-site

$17.50 - $21.75/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join ...

previous page

Showing results 41-60

All JobsCall Center Representative JobsAssistant Call Center Representative JobsAssistant Call Center Representative Jobs in Oregon

Assistant Call Center Representative information

See Oregon salary details

$11

$18

$26

How much do assistant call center representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for assistant call center representative in Oregon is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.34 per hour, depending on experience, location, and employer.

What does an assistant call center representative do?

An Assistant Call Center Representative supports customers by answering phone calls, responding to inquiries, and providing information about products or services. They often assist with troubleshooting issues, processing orders, and documenting customer interactions. Additionally, they may support senior representatives and ensure that customer concerns are addressed promptly and professionally. Their role is critical in maintaining customer satisfaction and upholding the company’s reputation.

What are the key skills and qualifications needed to thrive as an assistant call center representative, and why are they important?

To thrive as an Assistant Call Center Representative, you need excellent verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help individuals excel in this role. These competencies are vital for delivering efficient, high-quality customer service and maintaining positive client relationships in a fast-paced environment.

What are some common challenges faced by assistant call center representatives, and how can they be managed effectively?

Assistant Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. To manage these effectively, it's important to develop strong communication and active listening skills, stay organized, and follow established protocols. Many organizations provide training and support, and teamwork is encouraged so representatives can share strategies and solutions for common issues.

What is the difference between Assistant Call Center Representative vs Customer Service Representative?

AspectAssistant Call Center RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; basic computer skillsHigh school diploma; communication skills
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or online support
Employer & Industry UsageCustomer support, telecommunication, techRetail, banking, hospitality, tech
Common Search & ComparisonOften compared for entry-level support rolesMore general, broader customer service roles

The Assistant Call Center Representative typically handles basic customer inquiries and support tasks within call centers, often requiring minimal certifications. Customer Service Representatives have similar roles but may work across various industries like retail or banking, often with broader responsibilities. Both roles focus on customer interaction, but the Assistant Call Center Representative is more specialized for call center environments.

How do I become an assistant call center representative with no experience?

To become an assistant call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or entry-level roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; certifications in customer service or call center software are also beneficial.

What is an assistant call center representative?

An assistant call center representative supports customer service operations by handling inbound or outbound calls, addressing customer inquiries, and resolving issues. They often work under the supervision of a lead or supervisor and may use customer relationship management (CRM) software to document interactions. Strong communication skills and basic computer knowledge are typically required for this role.

What are the most commonly searched types of Call Center Representative jobs in Oregon?

The most popular types of Call Center Representative jobs in Oregon are:

Assistant Call Center Representative jobs near you

Student Loan Call Center Representative

Ecmc Group, Inc.

OR • On-site, Remote

$20/hr

Part-time

Retirement, PTO

Posted 4 days ago

Job description

ECMC Group is a nonprofit corporation focused on helping students succeed. Headquartered in Minneapolis, ECMC Group and its family of companies provide financial tools and services, as well as funding for innovative programs to help students achieve their academic and professional goals.

      Job Summary

      Under supervision, contacts student loan borrowers throughout loan lifecycle to discuss their ability to repay their student loans and offer options for keeping or bringing the loan current.

      Essential Duties and Responsibilities

      • Makes outbound calls to students and references to counsel them on options to manage student loans and to keep/bring loans to a current status through payment, forbearance or deferment.

      • Communicates with borrowers by telephone, mail and/or email to inform them of their responsibilities and the consequences of default.

      • Receives predictive telephone dialer system transfers and handles them within required measures.

      • Maintains clear, concise and accurate documentation of borrower accounts, including all contact made and received.

      • Maintains current and accurate knowledge of laws and regulations affecting the repayment of student loans, including the consequences of default, and the various payment/deferment options available to borrowers.

      • Updates loan status on system of record.

      • Participates in work group activities to solve problems or improve processes.

      • Performs other related duties as assigned.

      Required Qualifications

      • High School diploma or GED

      • 1+ year of office/business, clerical or customer service experience

      Preferred Qualifications

      • 1 year of call center experience

      • 1 year of financial industry experience, including student loans, collections and/or banking

      • Bilingual in Spanish and English

      The hourly pay for this position is $20.00.

      To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      ECMC Group also provides benefits for part time employees:

      • Financial benefits:Generous 401(k) plan with a company match up to 6% and additional discretionary contribution potential following 1 year with at least 1,000 hours of service, paid time off accrual and commuter subsidy.
      • Education benefits:Tuition reimbursement up to $5,250/year pre-tax for approved programs and student loan payment reimbursement up to $2,400/year.

      Apply