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Assistant Call Center Representative Jobs in Oregon

DaBella

Call Center Representative

Hillsboro, OR · On-site

$17.50 - $21.75/hr

... call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join the revolution at #97124CC

Oregon Pacific Bancorp

Call Center Rep I

Florence, OR · On-site

$15.25 - $19/hr

Experience: 1 year customer service or call center experience. General banking knowledge preferred ... Answer client calls in a professional tone and manner * Assist in the operations of Banking ...

Oregon Pacific Bank

Call Center Rep I

Florence, OR · On-site

Experience: 1 year customer service or call center experience. General banking knowledge preferred ... Answer client calls in a professional tone and manner * Assist in the operations of Banking ...

Leslie's Poolmart, Inc.

Call Center - OHT

Beaverton, OR · On-site

$19 - $21/hr

As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...

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Assistant Call Center Representative information

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How much do assistant call center representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for assistant call center representative in Oregon is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.34 per hour, depending on experience, location, and employer.

What does an assistant call center representative do?

An Assistant Call Center Representative supports customers by answering phone calls, responding to inquiries, and providing information about products or services. They often assist with troubleshooting issues, processing orders, and documenting customer interactions. Additionally, they may support senior representatives and ensure that customer concerns are addressed promptly and professionally. Their role is critical in maintaining customer satisfaction and upholding the company’s reputation.

What are the key skills and qualifications needed to thrive as an assistant call center representative, and why are they important?

To thrive as an Assistant Call Center Representative, you need excellent verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help individuals excel in this role. These competencies are vital for delivering efficient, high-quality customer service and maintaining positive client relationships in a fast-paced environment.

What are some common challenges faced by assistant call center representatives, and how can they be managed effectively?

Assistant Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. To manage these effectively, it's important to develop strong communication and active listening skills, stay organized, and follow established protocols. Many organizations provide training and support, and teamwork is encouraged so representatives can share strategies and solutions for common issues.

What is the difference between Assistant Call Center Representative vs Customer Service Representative?

AspectAssistant Call Center RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; basic computer skillsHigh school diploma; communication skills
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or online support
Employer & Industry UsageCustomer support, telecommunication, techRetail, banking, hospitality, tech
Common Search & ComparisonOften compared for entry-level support rolesMore general, broader customer service roles

The Assistant Call Center Representative typically handles basic customer inquiries and support tasks within call centers, often requiring minimal certifications. Customer Service Representatives have similar roles but may work across various industries like retail or banking, often with broader responsibilities. Both roles focus on customer interaction, but the Assistant Call Center Representative is more specialized for call center environments.

How do I become an assistant call center representative with no experience?

To become an assistant call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or entry-level roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; certifications in customer service or call center software are also beneficial.

What is an assistant call center representative?

An assistant call center representative supports customer service operations by handling inbound or outbound calls, addressing customer inquiries, and resolving issues. They often work under the supervision of a lead or supervisor and may use customer relationship management (CRM) software to document interactions. Strong communication skills and basic computer knowledge are typically required for this role.

What are the most commonly searched types of Call Center Representative jobs in Oregon?

The most popular types of Call Center Representative jobs in Oregon are:

Assistant Call Center Representative jobs near you

Call Center Representative

DaBella

Hillsboro, OR • On-site

$17.50 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

DaBella rating

6.0

Company rating: 6.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

39th of 55 rated home improvement suppliers and fitters

Job description

Join DaBella's Winning Team and Skyrocket Your Career!
Onsite In-Person
Ready to seize a golden opportunity? DaBella, a powerhouse in the home improvement industry, is on the lookout for go-getters like you! As one of the nation's largest and fastest-growing companies in our field, we're racing towards success and need top-notch individuals like YOU to accelerate our journey!
At DaBella, we embody a culture of speed, positivity, and relentless drive to revolutionize both lives and the home improvement landscape. We're all about fostering leaders internally and sky's the limit for your growth here!
Eager to supercharge your earnings and take charge of your destiny? We're urgently expanding to fuel our explosive growth and we're ready to kickstart YOUR journey as early as Monday!
COMPENSATION:
AM Shift (6:30 am - 2:00 pm): Starting at $19.00/hr + Uncapped Bonus!
PM Shift (1:30 pm -- 9:00 pm): Starting at $21.00/hr + Uncapped Bonus!
ROLE:
  • Place outbound calls to homeowners (no cold calling - all leads are provided).
  • Engage with homeowners to understand their needs and answer basic questions.
  • Clearly explain the benefits of a free in-home inspection.
  • Schedule inspection appointments at times convenient for the homeowner.
  • Document all interactions and update scheduling systems accurately.
  • Maintain a professional and friendly demeanor.

What we offer:
  • Paid training and ongoing support.
  • Competitive hourly pay with potential performance incentives.
  • Friendly team environment with opportunities for growth.

WHO WE'RE LOOKING FOR:
The ideal candidate embodies:
  • Self-motivation and a hunger for results.
  • Stellar verbal communication skills and a polished, professional demeanor.
  • A knack for thriving in a high-octane, dynamic team environment.
  • A thirst for mentorship and an insatiable appetite for learning.
  • A track record of meeting and exceeding production standards.
    Benefits & Perks:
  • Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
  • 401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
  • Paid professional development, leadership training, and relocation opportunities nationwide
  • 80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)
  • Physical Requirements:
    • Ability to remain in a seated position for multiple hours at a time
    • Entering text or data into a computer utilizing a traditional keyboard
    • Ability to hear, understand and distinguish speech - in person/telephone

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success!
Learn more about DaBella and join the revolution at https://dabella.us/
#97124CC

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