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Assistant Call Center Representative Jobs in Oregon

Women's Care

Call Center Representative

Eugene, OR · On-site

$17.96 - $21.64/hr

Call Center Representative You know that friend who can juggle three conversations, solve a problem ... Handle inbound and outbound calls with professionalism and empathy. * Assist new and established ...

Women's Care, P.C.

Call Center Representative

Eugene, OR · On-site

$17.96 - $21.64/hr

Our Call Center Representative recruiting pay range is $17.96 - $21.64. What will you do ... Handle inbound and outbound calls with professionalism and empathy. * Assist new and established ...

Women's Care

Call Center Representative

Eugene, OR

$17.96 - $21.64/hr

Our Call Center Representative recruiting pay range is $17.96 - $21.64. What will you do ... Handle inbound and outbound calls with professionalism and empathy. * Assist new and established ...

Women's Care, P.C.

Call Center Representative

Eugene, OR · On-site

$17.96 - $21.64/hr

Our Call Center Representative recruiting pay range is $17.96 - $21.64. What will you do ... Handle inbound and outbound calls with professionalism and empathy. * Assist new and established ...

Pldi

Call Center Representative

Tigard, OR

$17 - $21.25/hr

We are seeking a Call Center Representative to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

Pldi

Call Center Representative

Tigard, OR · On-site

$17 - $21.25/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Pldi

Call Center Representative

Tigard, OR · On-site

$17 - $21.25/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Gateway Communications

Be Seen First

Call Center Representative

Gresham, OR · On-site

$18 - $20/hr

Call Center Representative (Fundraising for Charities) $18 - $20!!!!! HIRING NOW - Love what you do and the team you do it with! NE Portland - Gateway Communications Compensation $18 to $20 Hourly ...

Gateway Communications

Be Seen First

Call Center Representative

Portland, OR · On-site

$18 - $20/hr

Call Center Representative (Fundraising for Charities) $18 - $20!!!!! HIRING NOW - Love what you do and the team you do it with! NE Portland - Gateway Communications Compensation $18 to $20 Hourly ...

Dabella

Call Center Representative

Hillsboro, OR · On-site

$17.50 - $21.75/hr

... call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join the revolution at #97124CC

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All JobsCall Center Representative JobsAssistant Call Center Representative JobsAssistant Call Center Representative Jobs in Oregon

Assistant Call Center Representative information

See Oregon salary details

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How much do assistant call center representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for assistant call center representative in Oregon is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.34 per hour, depending on experience, location, and employer.

What does an assistant call center representative do?

An Assistant Call Center Representative supports customers by answering phone calls, responding to inquiries, and providing information about products or services. They often assist with troubleshooting issues, processing orders, and documenting customer interactions. Additionally, they may support senior representatives and ensure that customer concerns are addressed promptly and professionally. Their role is critical in maintaining customer satisfaction and upholding the company’s reputation.

What are the key skills and qualifications needed to thrive as an assistant call center representative, and why are they important?

To thrive as an Assistant Call Center Representative, you need excellent verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help individuals excel in this role. These competencies are vital for delivering efficient, high-quality customer service and maintaining positive client relationships in a fast-paced environment.

What are some common challenges faced by assistant call center representatives, and how can they be managed effectively?

Assistant Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. To manage these effectively, it's important to develop strong communication and active listening skills, stay organized, and follow established protocols. Many organizations provide training and support, and teamwork is encouraged so representatives can share strategies and solutions for common issues.

What is the difference between Assistant Call Center Representative vs Customer Service Representative?

AspectAssistant Call Center RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; basic computer skillsHigh school diploma; communication skills
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or online support
Employer & Industry UsageCustomer support, telecommunication, techRetail, banking, hospitality, tech
Common Search & ComparisonOften compared for entry-level support rolesMore general, broader customer service roles

The Assistant Call Center Representative typically handles basic customer inquiries and support tasks within call centers, often requiring minimal certifications. Customer Service Representatives have similar roles but may work across various industries like retail or banking, often with broader responsibilities. Both roles focus on customer interaction, but the Assistant Call Center Representative is more specialized for call center environments.

How do I become an assistant call center representative with no experience?

To become an assistant call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or entry-level roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; certifications in customer service or call center software are also beneficial.

What is an assistant call center representative?

An assistant call center representative supports customer service operations by handling inbound or outbound calls, addressing customer inquiries, and resolving issues. They often work under the supervision of a lead or supervisor and may use customer relationship management (CRM) software to document interactions. Strong communication skills and basic computer knowledge are typically required for this role.

What are the most commonly searched types of Call Center Representative jobs in Oregon?

The most popular types of Call Center Representative jobs in Oregon are:

Assistant Call Center Representative jobs near you

Call Center Representative

Women's Care

Eugene, OR • On-site

$17.96 - $21.64/hr

Other

Re-posted 13 days ago

Job description

Call Center Representative

You know that friend who can juggle three conversations, solve a problem, and still make someone feel heard? We're looking for that person. Our busy women's health clinic is searching for a Call Center Representative who thrives in a fast-paced environment, enjoys helping patients, and can keep their cool when the phones are ringing, messages are flowing, and schedules are changing. If you love organization, teamwork, and making a difference in someone's day, we want to meet you.

This is a full-time opportunity working on-site at our Country Club Road location in Eugene, OR. The position has an expectation of 40hrs per week (Monday – Friday), and we are proud to offer a great benefits package. Our Call Center Representative recruiting pay range is $17.96 - $21.64.

What will you do:

  • Handle inbound and outbound calls with professionalism and empathy.
  • Assist new and established patients with scheduling, rescheduling, and canceling appointments.
  • Assist patients with portal access.
  • Accurately record patient information, inquiries, and call details into the system.
  • Liaise between patients and healthcare providers to ensure efficient service delivery.
  • Follow up on pending patient requests and ensure timely resolution.

What do you need to bring to the role:

  • Education/Experience: High School Diploma/GED required and one year of call center experience in a professional environment preferred.

Competencies that matter to us:

Business Effectiveness: Exceptional organizational and time management skills including professional communication to ensure maximum productivity.

Personal Effectiveness: Strong personal work habits with a high level of accountability and self-management skills that enable desired outcomes. Easily able to adapt and maintain composure, effective at time priority and management, and able to respond to feedback constructively.

Interpersonal Effectiveness: Strong communication skills, a teamwork mindset, and well-developed interpersonal capabilities that enable successful interactions with others. Engages well with the team/patients through respectful and inclusive conduct.

About Women's Care:

Women's Care was founded in 1988 and is Lane County's oldest independent physician group specializing in women's health. We have six clinic locations within Lane County and hold ourselves to the highest possible standard of care delivery through compassion, respect, and professionalism. Women's Care takes care of all patients, from adolescence to menopause, and is one of the area's strongest advocates for women's health.

Women's Care is an equal opportunity employer.

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