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Assistant Call Center Directv Jobs in Puerto Rico

Propel Bank

Call Center Representative

San Juan, PR · On-site

$17/hr

Position Summary The Call Center Representative serves as a key point of contact for Propel Bank ... AI Disclosure We use AI to assist in reviewing applications and assessing candidates. These tools ...

ProSolar Companies

PR · On-site

$15.50 - $19.25/hr

Meet or exceed call quotas and sales assist quotas, both personally and as a team * Follow all communication procedures, policies and guidelines during every customer interaction * Other duties as ...

Transworld Systems Inc.

PR

$12.75 - $16/hr

Providing thorough, efficient, and accurate account updates on computer files for each call made or ... Counseling delinquent consumers to assist in finding funds to meet their payment obligations

APS Health Care PR

PR · On-site

$16.75 - $20.25/hr

The Health Professional 1-Pharmacy Call Center Representative manages telephone calls from ... Assist in the training of pharmacy representatives. 7. Complies with all guidelines established by ...

Adecco

PR

$13 - $13.50/hr

... part of a dynamic call center environment dedicated to making a difference in members' and ... Collaborate with support teams to resolve escalated problems swiftly and efficiently. * Assist ...

Duo Health

Patient Experience Specialist

San Juan, PR · On-site

$17.75 - $22.50/hr

Our interprofessional care teams comprised of Physician Assistants, Nurse Practitioners, social ... Minimum of three years of experience in customer service, healthcare, patient access, call center ...

Duo Health

Patient Experience Specialist

San Juan, PR · On-site

$17.75 - $22.50/hr

Our interprofessional care teams comprised of Physician Assistants, Nurse Practitioners, social ... Minimum of three years of experience in customer service, healthcare, patient access, call center ...

Payroc

PR

$13 - $14/hr

Answer inbound calls from the IVR system and assist merchants with their inquiries. * Provide ... Background in customer service and/or a call center environment. * Bilingual proficiency in English ...

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Assistant Call Center Directv information

What is the difference between Assistant Call Center Directv vs Customer Service Representative?

AspectAssistant Call Center DirectvCustomer Service Representative
Primary RoleAssist customers with Directv services, troubleshoot issues, and provide product informationHandle customer inquiries across various industries, resolve issues, and provide support
Required SkillsKnowledge of Directv products, communication skills, problem-solvingStrong communication, problem-solving, and product knowledge relevant to industry
Work EnvironmentCall center setting, focused on Directv servicesCall centers or customer support centers across multiple industries
CertificationsTypically none required, but product-specific trainingGenerally none, but industry-specific certifications may help

While both roles involve customer support via phone or online, the Assistant Call Center Directv specializes in supporting Directv services and products, whereas the Customer Service Representative may work across various industries. The Assistant Call Center Directv role often requires specific product knowledge related to Directv, making it more specialized.

What are the most commonly searched types of Call Center Directv jobs in Puerto Rico? The most popular types of Call Center Directv jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Assistant Call Center Directv jobs? Cities in Puerto Rico with the most Assistant Call Center Directv job openings:
Assistant Call Center Directv jobs near you

Call Center Representative

Propel Bank

San Juan, PR • On-site

$17/hr

Full-time

PTO

Posted 16 days ago

Job description

Propel Bank - San Juan, Puerto Rico
Propel Bank. Built for Banks. Powered by Fintech.
Propel Bank is a next-generation bank purpose-built to serve other banks. Backed by Propel Holdings' 14+ years of fintech innovation, we combine the speed, technology and AI-powered infrastructure of a fintech with the regulatory rigor of a licensed bank.
Licensed as an International Financial Entity (IFE) in Puerto Rico and regulated by the Office of the Commissioner of Financial Institutions, Propel Bank operates at the highest standards of compliance while enabling transformational bank-to-bank partnerships across the U.S., Canada, the U.K. and beyond.
We help banks expand digital lending, modernize their capabilities and deliver faster, smarter financial solutions to their customers. Our platform is global. Our partnerships are mutual. Our standard is trust. Our mission is simple: bring fintech innovation inside the regulated banking system to create scalable, responsible financial opportunity.
We are building a new world of financial opportunity, and we are just getting started.
Position Summary
The Call Center Representative serves as a key point of contact for Propel Bank customers, delivering accurate, timely, and professional service. This role supports customer acquisition and retention by handling inquiries, processing loan applications, and promoting Propel Bank products with confidence and efficiency.
Responsibilities
  • Manage inbound and outbound customer calls in a high-volume environment
  • Utilize multiple web-based systems to investigate, verify, and document customer information
  • Review, verify, and update loan applications to determine customer eligibility
  • Respond to customer inquiries with accuracy, professionalism, and urgency
  • Generate new business by converting inbound inquiries into new customer accounts
  • Serve as a knowledgeable resource on Propel Bank products and services to build customer trust
  • Collaborate with team members to achieve individual and departmental performance goals

Qualifications
  • Fully bilingual in English and Spanish with advanced verbal and written proficiency
  • High school diploma or equivalent required
  • Minimum of one year of customer service or call center experience in a sales-focused environment
  • Available to work 1:00pm to 9:00pm shifts, Monday to Friday
  • Strong communication skills and customer-focused mindset
  • Proficiency with Microsoft Office and internet-based applications
  • Ability to perform effectively in a fast-paced, goal-driven environment
  • Proven capability to manage high call volumes while maintaining a professional and personable approach

Benefits to Joining Propel Bank
  • Real growth and promotion opportunities
  • Incredible, entrepreneurial culture
  • Mission-driven fintech with real customer impact
  • Competitive total rewards
  • Diverse, inclusive workplace with accommodations

Compensation Package
  • $17.00/hr

Those who meet service or hours requirements are also eligible for: monthly benefits allowance and paid holidays/vacation/sick. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.
Final compensation is determined by market conditions, location, and the candidate's experience, skills, and education. This role may also be eligible for performance-based incentive programs and total compensation may include variable incentives, such as bonuses and commissions.
This posting is for an existing vacancy within our organization.
Our Culture
Propel Bank's culture is a high-performance, mission-driven, and entrepreneurial environment with strong emphasis on meritocracy, development, and inclusive, respectful ways of working in a regulated financial setting.
Commitment to Diversity & Inclusion
Propel Bank welcomes and encourages applications from all groups, including Indigenous peoples, women, visible minorities, persons with disabilities, people from gender and sexually diverse communities, and those with intersectional identities. Should you require accommodation throughout any stage of the recruitment and selection process, please specify your requirements when submitting your application and we will work with you to meet your needs.
AI Disclosure
We use AI to assist in reviewing applications and assessing candidates. These tools support our recruitment team, however, all hiring decisions are made by our trained hiring managers and recruitment professionals, not AI.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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