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Assistant Call Center Directv Jobs in Puerto Rico

ProSolar Companies

PR · On-site

$15.50 - $19.25/hr

Meet or exceed call quotas and sales assist quotas, both personally and as a team * Follow all communication procedures, policies and guidelines during every customer interaction * Other duties as ...

Transworld Systems Inc.

PR · On-site

$12.75 - $16/hr

Providing thorough, efficient, and accurate account updates on computer files for each call made or ... Counseling delinquent consumers to assist in finding funds to meet their payment obligations

APS Health Care PR

PR · On-site

$16.75 - $20.25/hr

The Health Professional 1-Pharmacy Call Center Representative manages telephone calls from ... Assist in the training of pharmacy representatives. 7. Complies with all guidelines established by ...

Sonesta International Hotels

Reservations Agent

San Juan, PR

$15.75 - $19.50/hr

... call center to resolve same. - Assist to book and block all rooms according to required standards and manage all special reservations and monitor all reservations and discounts. - Manage all mails ...

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Assistant Call Center Directv information

What is the difference between Assistant Call Center Directv vs Customer Service Representative?

AspectAssistant Call Center DirectvCustomer Service Representative
Primary RoleAssist customers with Directv services, troubleshoot issues, and provide product informationHandle customer inquiries across various industries, resolve issues, and provide support
Required SkillsKnowledge of Directv products, communication skills, problem-solvingStrong communication, problem-solving, and product knowledge relevant to industry
Work EnvironmentCall center setting, focused on Directv servicesCall centers or customer support centers across multiple industries
CertificationsTypically none required, but product-specific trainingGenerally none, but industry-specific certifications may help

While both roles involve customer support via phone or online, the Assistant Call Center Directv specializes in supporting Directv services and products, whereas the Customer Service Representative may work across various industries. The Assistant Call Center Directv role often requires specific product knowledge related to Directv, making it more specialized.

What are the most commonly searched types of Call Center Directv jobs in Puerto Rico?

The most popular types of Call Center Directv jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Assistant Call Center Directv jobs?

Cities in Puerto Rico with the most Assistant Call Center Directv job openings:

Assistant Call Center Directv jobs near you

Call Center Representative

ProSolar Companies

PR • On-site

$15.50 - $19.25/hr

Full-time

Medical, PTO

Re-posted 18 days ago

Job description


  • Interacts with customers via telephone, email and online chat to provide support and information on products or services
  • Respond to incoming calls and messages in a timely manner
  • Identify customer questions, complaints, concerns and overall needs and redirect to appropriate staff
  • Generate leads for sales team by screening callers and identifying potential sales opportunities
  • Meet or exceed call quotas and sales assist quotas, both personally and as a team
  • Follow all communication procedures, policies and guidelines during every customer interaction
  • Other duties as assigned

Requirements
  • Excellent verbal and written communication skills
  • Ability to multitask
  • Proficient computer skills
  • Ability to work in a fast paced environment
  • Working in a team environment

Benefits
  • Paid Time Off
  • ProSolar will contribute 50% of healthcare premiums for employee

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