Akron, OH · On-site
$14.75 - $20/hr
As a Nutrition Assistant, you willbe responsible forassistingpatients with their meal selections based on their approved dietary ordersover the phone,within a call center environment.You willintake ...
Akron, OH · On-site
$14.75 - $20/hr
As a Nutrition Assistant, you willbe responsible forassistingpatients with their meal selections based on their approved dietary ordersover the phone,within a call center environment.You willintake ...
Akron, OH · On-site
$14.75 - $20/hr
As a Nutrition Assistant, you willbe responsible forassistingpatients with their meal selections based on their approved dietary ordersover the phone,within a call center environment.You willintake ...
Akron, OH · On-site
$14.75 - $20/hr
As a Nutrition Assistant, you willbe responsible forassistingpatients with their meal selections based on their approved dietary ordersover the phone,within a call center environment.You willintake ...
Call Center Representative needs 1 year Call Center Representative requires: MS office Customer ... Understand other functional areas to assist caller with concerns- * Assist supervisor/trainer with ...
Call Center Representative needs 1 year Call Center Representative requires: MS office Customer ... Understand other functional areas to assist caller with concerns- * Assist supervisor/trainer with ...
Columbus, OH · On-site
$20.67/hr
Kenneth's Salon + Spas is currently looking for dedicated beauty professionals to join our team as a Full-Time Assistant Manager for our Call Center. This opportunity is designed for individuals who ...
Columbus, OH · On-site
$20.67/hr
Kenneth's Salon + Spas is currently looking for dedicated beauty professionals to join our team as a Full-Time Assistant Manager for our Call Center. This opportunity is designed for individuals who ...
$18.83 - $20.67/hr
Kenneth's Salon + Spas is currently looking for dedicated beauty professionals to join our team as a Full-Time Assistant Manager for our Call Center. This opportunity is designed for individuals who ...
$18.83 - $20.67/hr
Kenneth's Salon + Spas is currently looking for dedicated beauty professionals to join our team as a Full-Time Assistant Manager for our Call Center. This opportunity is designed for individuals who ...
$15.25 - $19.25/hr
As a Call Center Representative, you will be the first point of contact for customers, resolving ... Maintain accurate records of customer interactions and transactions * Assist customers with product ...
Quick apply
$15.25 - $19.25/hr
As a Call Center Representative, you will be the first point of contact for customers, resolving ... Maintain accurate records of customer interactions and transactions * Assist customers with product ...
$15.25 - $19.25/hr
As a Call Center Representative, you will be the first point of contact for customers, resolving ... Maintain accurate records of customer interactions and transactions * Assist customers with product ...
$15.25 - $19.25/hr
As a Call Center Representative, you will be the first point of contact for customers, resolving ... Maintain accurate records of customer interactions and transactions * Assist customers with product ...
Cincinnati, OH · On-site
$15.25 - $19.25/hr
As a Call Center Representative, you will be the first point of contact for customers, resolving ... Maintain accurate records of customer interactions and transactions * Assist customers with product ...
Cincinnati, OH · On-site
$15.25 - $19.25/hr
As a Call Center Representative, you will be the first point of contact for customers, resolving ... Maintain accurate records of customer interactions and transactions * Assist customers with product ...
$15.50 - $19.50/hr
Job Summary We are seeking a professional and customer-focused Call Center Representative to ... Handle inbound and outbound customer calls professionally. * Assist customers with questions ...
Quick apply
$15.50 - $19.50/hr
Job Summary We are seeking a professional and customer-focused Call Center Representative to ... Handle inbound and outbound customer calls professionally. * Assist customers with questions ...
$19 - $20/hr
Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...
Quick apply
$19 - $20/hr
Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...
Hudson, OH · On-site
$16/hr
Job Summary The Call Center Representative serves as the first point of contact for clients ... Take messages or transfer callers to voicemail when necessary. * Assist clients and drivers with ...
Quick apply
Hudson, OH · On-site
$16/hr
Job Summary The Call Center Representative serves as the first point of contact for clients ... Take messages or transfer callers to voicemail when necessary. * Assist clients and drivers with ...
Cincinnati, OH · On-site
$15.25 - $19.25/hr
Answer incoming calls and assist customers with their inquiries * Provide information about ... Prior experience in a call center or customer service role preferred * Excellent communication ...
Cincinnati, OH · On-site
$15.25 - $19.25/hr
Answer incoming calls and assist customers with their inquiries * Provide information about ... Prior experience in a call center or customer service role preferred * Excellent communication ...
$19 - $20/hr
Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...
Quick apply
$19 - $20/hr
Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...
$15.25 - $19.25/hr
Answer incoming calls and assist customers with their inquiries * Provide information about ... Prior experience in a call center or customer service role preferred * Excellent communication ...
$15.25 - $19.25/hr
Answer incoming calls and assist customers with their inquiries * Provide information about ... Prior experience in a call center or customer service role preferred * Excellent communication ...
$15.25 - $19.25/hr
Answer incoming calls and assist customers with their inquiries * Provide information about ... Prior experience in a call center or customer service role preferred * Excellent communication ...
Quick apply
$15.25 - $19.25/hr
Answer incoming calls and assist customers with their inquiries * Provide information about ... Prior experience in a call center or customer service role preferred * Excellent communication ...
Bedford Heights, OH · On-site
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Confirmation Specialist (Call Center) As the Confirmation Specialist you will play an important ... Confirmers assist in making sure that we have booked the necessary amount of appointments for each ...
Bedford Heights, OH · On-site
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Confirmation Specialist (Call Center) As the Confirmation Specialist you will play an important ... Confirmers assist in making sure that we have booked the necessary amount of appointments for each ...
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... providers Assist EyeMed members by answering benefit questions, eligibility, web registration ... INTERNAL - Call Center associates and other EyeMed functional areas EXTERNAL - Members/Providers ...
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... providers Assist EyeMed members by answering benefit questions, eligibility, web registration ... INTERNAL - Call Center associates and other EyeMed functional areas EXTERNAL - Members/Providers ...
$21 - $24/hr
Handle a high volume of inbound and outbound calls with professionalism and efficiency. * Assist ... Call center experience is highly preferred. * HVAC, Plumbing, Electrical, or other service-based ...
New
Quick apply
$21 - $24/hr
Handle a high volume of inbound and outbound calls with professionalism and efficiency. * Assist ... Call center experience is highly preferred. * HVAC, Plumbing, Electrical, or other service-based ...
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$21 - $24/hr
Handle a high volume of inbound and outbound calls with professionalism and efficiency. * Assist ... Call center experience is highly preferred. * HVAC, Plumbing, Electrical, or other service-based ...
New
Quick apply
$21 - $24/hr
Handle a high volume of inbound and outbound calls with professionalism and efficiency. * Assist ... Call center experience is highly preferred. * HVAC, Plumbing, Electrical, or other service-based ...
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Sharonville, OH · On-site
$21 - $24/hr
Handle a high volume of inbound and outbound calls with professionalism and efficiency. * Assist ... Call center experience is highly preferred. * HVAC, Plumbing, Electrical, or other service-based ...
New
Quick apply
Sharonville, OH · On-site
$21 - $24/hr
Handle a high volume of inbound and outbound calls with professionalism and efficiency. * Assist ... Call center experience is highly preferred. * HVAC, Plumbing, Electrical, or other service-based ...
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| Aspect | Assistant Call Center Directv | Customer Service Representative |
|---|---|---|
| Primary Role | Assist customers with Directv services, troubleshoot issues, and provide product information | Handle customer inquiries across various industries, resolve issues, and provide support |
| Required Skills | Knowledge of Directv products, communication skills, problem-solving | Strong communication, problem-solving, and product knowledge relevant to industry |
| Work Environment | Call center setting, focused on Directv services | Call centers or customer support centers across multiple industries |
| Certifications | Typically none required, but product-specific training | Generally none, but industry-specific certifications may help |
While both roles involve customer support via phone or online, the Assistant Call Center Directv specializes in supporting Directv services and products, whereas the Customer Service Representative may work across various industries. The Assistant Call Center Directv role often requires specific product knowledge related to Directv, making it more specialized.
$14.75 - $20/hr
Other
Re-posted yesterday
7.2
Based on 905 frontline employees who took The Breakroom Quiz
342nd of 890 rated healthcare providers
Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treating our patients as families.
Akron General understands that keeping up with nutritional needs is essential to staying well. As a Nutrition Assistant, you willbe responsible forassistingpatients with their meal selections based on their approved dietary ordersover the phone,within a call center environment.You willintake calls from patients for breakfast,lunch,anddinner as well asverify and enter orders into our dietary menu system. Maintaining communication between care units and patientsregardingnutrition and dietetics to ensure mealaccuracyis extremelyimportantin this role.Your efforts can leave a positive impression on patients and their families every day.
Acaregiver in this position worksdays from10:00AM -6:30PM, including every other weekend and holiday.
A caregiver who excels in this role will:
Deliver and pick up menus from patients and units.
Explain the meal selection process to new patients andassistwith menu selections.
Obtain patient preferences,dislikesand other information to ensure quality food delivery to patients.
Assistpatientswith menu selection either over the phone or in person to verify meal selectionsbased on established schedule or asrequired.
Offer various food options based on patients' diet orders and availability fromthe kitchen.
Enter theappropriate informationintoa hand-held system or computer.
Review entriesfor proper adherence to dietary orders.
Follow-upwith patients if menu selections appear incomplete or insufficient.
Handle a large volume of inbound patient callsin a timely manner.
Collect andprocesspatient meal selections efficiently using the CBORD system.
Ensure patient safety and accuracy byutilizingtwo patient identifiers during all
communications.
Escalate critical issues to management promptly to ensure resolution andmaintainefficiency.
Ensure prompt response to requests for service and follow up if delays or product availability problems areidentified.
Update patient lists to verify meal selections or diet order changes.
Check trays for accuracy prior to meals being delivered to patients.
Run tray tickets for meal service, compare diet lists with tray tickets, adjust tray tickets, notechangesand verify with a Registered Dietitian if necessary.
Provide excellent service to others by monitoring computer messages, following through on all requests, notifying theappropriate caregivers, answering the phone, following up onmessagesand acting to remedy complaints.
Perform various clerical duties, run lists andworksheetsand distribute to staff andassistwith inventory and storage of menus and other items.
Prepare items for unit orders, stock supplies,fillorders from inventory
with proper documentation for charging and adhere to order amounts and standard stock levels.
Minimum qualifications for the ideal future caregiver include:
High School Diploma or GED
Ability to understand dietary terms and information
Proficiencyin the use of basic computer software applications
Preferred qualifications for the ideal future caregiver include:
Six months of dietary experience
Physical Requirements:
Must be able to lift 30 lbs or more.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
Pay Range
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
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