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Assistant Call Center Directv Jobs in Iowa (NOW HIRING)

Call Center Specialist

Cedar Rapids, IA

$16.50 - $20.75/hr

Handle both inbound and outbound calls with professionalism and courtesy. * Assist customers by ... Previous customer service or call center experience is preferred. Hours: * Monday Thursday 9:00am 5 ...

Call center environment taking inbound and outbound calls Respond to both standard and more ... Assist with L&H or P&C insurance policy questions Ability and flexibility of working a scheduled ...

Utilize established curriculum and assist in developing new educational materials * Perform other ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

Utilize established curriculum and assist in developing new educational materials * Perform other ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

Call Center Training Instructor

Iowa City, IA · On-site

$49K - $65K/yr

Utilize established curriculum and assist in developing new educational materials * Perform other ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

Sioux Center, IA Worker Type: Regular Work Shift: Day Shift (United States of America) Discover a ... Beyond our organization, you'll find an outstanding community to call home. Sioux County was ranked ...

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Assistant Call Center Directv information

What is the difference between Assistant Call Center Directv vs Customer Service Representative?

AspectAssistant Call Center DirectvCustomer Service Representative
Primary RoleAssist customers with Directv services, troubleshoot issues, and provide product informationHandle customer inquiries across various industries, resolve issues, and provide support
Required SkillsKnowledge of Directv products, communication skills, problem-solvingStrong communication, problem-solving, and product knowledge relevant to industry
Work EnvironmentCall center setting, focused on Directv servicesCall centers or customer support centers across multiple industries
CertificationsTypically none required, but product-specific trainingGenerally none, but industry-specific certifications may help

While both roles involve customer support via phone or online, the Assistant Call Center Directv specializes in supporting Directv services and products, whereas the Customer Service Representative may work across various industries. The Assistant Call Center Directv role often requires specific product knowledge related to Directv, making it more specialized.

What cities in Iowa are hiring for Assistant Call Center Directv jobs? Cities in Iowa with the most Assistant Call Center Directv job openings:

Call Center Specialist

Hometown Restyling

Cedar Rapids, IA

$16.50 - $20.75/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 17 days ago


Job description


We are looking for dependable individuals to join our team as a Call Center Specialist. This role is ideal for someone who enjoys helping people, communicating clearly, and staying organized in a fast-paced environment.

What youll do:

  • The majority of your day will be outbound calls generating interest to schedule a free consultation with one of our sales representatives.
  • Handle both inbound and outbound calls with professionalism and courtesy.
  • Assist customers by answering questions, providing information, and scheduling free consultations.
  • Accurately enter and maintain customer data in our system.
  • Document call details and maintain organized records.
  • Follow established procedures while delivering excellent customer service.

What were looking for:

  • Strong communication and listening skills.
  • Comfortable speaking with customers over the phone throughout the day.
  • Accurate data entry and basic computer skills. (Word/Excel)
  • Ability to stay organized and manage multiple tasks.
  • Consistent attendance and a positive attitude.
  • Previous customer service or call center experience is preferred.

Hours:

  • Monday Thursday 9:00am 5:30pm
  • Friday 9:00am 2:00pm

Why join our team?

  • Benefits include health/dental insurance, aggressive 401k, paid holidays, 5 + 5 days PTO, and more
  • Employee owned!
  • Hourly + bonus pay structure
  • Supportive small team
  • Paid training provided
  • Stable position with consistent hours
  • 40 years of service in Eastern Iowa
  • Fun environment and great people

If you are motivated, experienced with outbound calling, and enjoy working with people, we would like to hear from you! Click apply now to email your resume today!


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