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Assistant Call Center Directv Jobs in Indiana (NOW HIRING)

State of Indiana

Call Center Agent

Madison, IN

$12.65/hr

The Call Center Agent will provide a first-class service, ensuring that the guests' needs are met ... Answer phones and assist customers in making, altering, or canceling reservations. * Respond to ...

State of Indiana

Call Center Agent

Madison, IN · On-site

$12.65/hr

The Call Center Agent will provide a first-class service, ensuring that the guests' needs are met ... Answer phones and assist customers in making, altering, or canceling reservations. * Respond to ...

COLLINS MOBILE

Call Center Representative

Marion, IN · Remote

$17/mo

You will work with customers to complete sales, assist with questions, and work with your team to meet your goals. In this role, you'll earn not only an hourly rate, but also an extremely competitive ...

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Assistant Call Center Directv information

Is AT&T phasing out DIRECTV?

AT&T has announced plans to sell its DIRECTV satellite TV business, but the service continues to operate for current customers and job roles such as Assistant Call Center Directv remain available. The company is shifting focus toward streaming services and digital platforms, which may impact future employment opportunities in traditional satellite TV roles.

Is DIRECTV a good company to work for?

As an Assistant Call Center employee at DIRECTV, the company is known for providing customer service roles with flexible schedules and training. Employee experiences vary, but the company generally offers opportunities for skill development and advancement within the telecommunications industry.

How much do DIRECTV workers make?

Assistant Call Center Directv employees typically earn an hourly wage ranging from $12 to $20, depending on experience and location. Many roles also include performance bonuses and benefits such as health insurance and paid time off, with schedules often involving shifts that require strong communication skills and familiarity with customer service tools.

What is the difference between Assistant Call Center Directv vs Customer Service Representative?

AspectAssistant Call Center DirectvCustomer Service Representative
Primary RoleAssist customers with Directv services, troubleshoot issues, and provide product informationHandle customer inquiries across various industries, resolve issues, and provide support
Required SkillsKnowledge of Directv products, communication skills, problem-solvingStrong communication, problem-solving, and product knowledge relevant to industry
Work EnvironmentCall center setting, focused on Directv servicesCall centers or customer support centers across multiple industries
CertificationsTypically none required, but product-specific trainingGenerally none, but industry-specific certifications may help

While both roles involve customer support via phone or online, the Assistant Call Center Directv specializes in supporting Directv services and products, whereas the Customer Service Representative may work across various industries. The Assistant Call Center Directv role often requires specific product knowledge related to Directv, making it more specialized.

Can you work at a call center from home?

Assistant Call Center Representatives for companies like DirecTV can often work from home, especially with remote-friendly policies and the necessary technology such as a reliable internet connection and a quiet workspace. Many employers offer remote training and require skills in communication and computer use, with schedules that may include shifts or flexible hours.
What are the most commonly searched types of Call Center Directv jobs in Indiana? The most popular types of Call Center Directv jobs in Indiana are:
What cities in Indiana are hiring for Assistant Call Center Directv jobs? Cities in Indiana with the most Assistant Call Center Directv job openings:
Assistant Call Center Directv jobs near you
Call Center Agent

Call Center Agent

State of Indiana

Madison, IN

$12.65/hr

Full-time, Part-time

Medical, PTO

Posted 15 days ago

State Of Indiana rating

6.9

Company rating: 6.9 out of 10

Based on 183 frontline employees who took The Breakroom Quiz

42nd of 50 rated states

Job description

 Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana State Park Inns: 

As one of the oldest state park lodging systems in the country, the Indiana State Park Inns proudly operates seven unique and beautiful facilities throughout our great state of Indiana. Each one offers a unique experience for guests to enjoy the sights and sounds of nature and make memories naturally!

Role Overview: 

At the Indiana State Park Inns, success is based on teamwork, quality, integrity, loyalty, passion, friendliness, and safety. Indiana State Park Inns workers provide friendly customer service while ensuring the general upkeep of the inn to provide guests with a high-quality experience.

Salary Information: 

This position starts at $12.65 per hour.

A Day in the Life:

The Call Center Agent will provide a first-class service, ensuring that the guests’ needs are met, and will do this in a pleasant manner as an ambassador of the hotel. They will be knowledgeable about the product and effective at selling it on the telephone and handling general inquiries regarding bookings, and amenities. The essential functions of this role are as follows:

  • Answer phones and assist customers in making, altering, or canceling reservations.
  • Respond to emails with reservation information, confirmations, and additional details.
  • Advise customers regarding ongoing promotions or available upgrades that may enhance their experience.
  • Answer questions regarding rooms, facilities, rates, and events.
  • Accurately record customer information and charge credit cards upon successful reservations.
  • Completing daily tasks as assigned.
What You'll Need for Success:

You must meet the following requirements to be considered for employment:

  • High school diploma or GED certificate.
  • Excellent customer service skills.
  • Ability to take care of guests’ needs in a professional manner.
  • Excellent phone etiquette and verbal communication skills.
  • Strong computer proficiency and email communication skills.
  • Attention to detail and ability to resolve customer issues.
  • Ability to work independently and as a team.
  • Should expect to work afternoons, evenings, weekends, and holidays.
  • May be required to wear an Indiana State Park Inns-provided uniform.
  • May experience working in potentially inclement weather.
Benefits of Employment with the Indiana State Park Inns:

Indiana State Park Inns supplements its full-time workforce with intermittent and part-time employees to effectively manage the workload. Management will determine which positions are considered part-time and which are considered intermittent. Part-time and intermittent employees enjoy flexible scheduling, have opportunities to learn new skills, and experience working in one of the most beautiful places in Indiana!
Employees who are placed in intermittent positions work less than 30 hours per week and are not eligible for benefits. Employees who are placed in part-time positions work 30-36 hours per week and are eligible for a limited benefits package which includes medical insurance, paid time off, and new parent leave.  

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

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