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Assistant Call Center Directv Jobs in Florida (NOW HIRING)

The Dental Care Group Inc

Call Center

Pembroke Pines, FL · On-site

$14.25 - $18.25/hr

Other Duties: * Participate in the Morning Huddle by providing stats * Assist in asking for ... Call Center Team member is expected to have previous experience in a customer support role ...

US Imaging

Call Center Agent

Tampa, FL · On-site

$19.50/hr

... or assist the member with all aspects of the scheduling process. * Are you self directed with a minimum of 3 - 5 years customer service call center experience? * Are you able to organize work and ...

The Dental Care Group Inc

Call Center

Aventura, FL · On-site

$14.75 - $19.25/hr

Other Duties: * Participate in the Morning Huddle by providing stats * Assist in asking for ... Call Center Team member is expected to have previous experience in a customer support role ...

RadX Inc.

Call Center Representative

Bonita Springs, FL · On-site

$15 - $18.75/hr

Join RadX Inc. as a Full-Time Call Center Representative and be at the forefront of transforming ... assist callers efficiently.The ability to multi-task will be vital, as you'll handle calls while ...

Radx

Call Center Representative

Bonita Springs, FL · On-site

$15 - $18.75/hr

Join RadX Inc. as a Full-Time Call Center Representative and be at the forefront of transforming ... to assist callers efficiently. The ability to multi-task will be vital, as you'll handle calls ...

Ztek Consulting INC

Call Center Representative

Orlando, FL · On-site

$15 - $18.75/hr

Minimum of 1 year Call Center Experience, Medicare Line of business, good voice, and computer ... If you are an individual with a disability and need a reasonable accommodation to assist with your ...

Solis Health Plans

OTC Call Center Lead

Doral, FL · On-site

$20/hr

Support leadership with reporting and performance analysis Training & Development * Assist in ... Strong knowledge of call center operations, metrics, and customer service best practices

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All JobsCall Center Directv JobsAssistant Call Center Directv JobsAssistant Call Center Directv Jobs in Florida

Assistant Call Center Directv information

What is the difference between Assistant Call Center Directv vs Customer Service Representative?

AspectAssistant Call Center DirectvCustomer Service Representative
Primary RoleAssist customers with Directv services, troubleshoot issues, and provide product informationHandle customer inquiries across various industries, resolve issues, and provide support
Required SkillsKnowledge of Directv products, communication skills, problem-solvingStrong communication, problem-solving, and product knowledge relevant to industry
Work EnvironmentCall center setting, focused on Directv servicesCall centers or customer support centers across multiple industries
CertificationsTypically none required, but product-specific trainingGenerally none, but industry-specific certifications may help

While both roles involve customer support via phone or online, the Assistant Call Center Directv specializes in supporting Directv services and products, whereas the Customer Service Representative may work across various industries. The Assistant Call Center Directv role often requires specific product knowledge related to Directv, making it more specialized.

What are the most commonly searched types of Call Center Directv jobs in Florida?

The most popular types of Call Center Directv jobs in Florida are:

Assistant Call Center Directv jobs near you

Call Center

Dental Care Group of Pembroke Pines

Pembroke Pines, FL

$14.25 - $18.25/hr

Full-time

Re-posted 4 days ago

Job description

Description

This role is the first contact our patients have therefore you must have a cheerful personality and wonderful customer service skills. You will be responsible for scheduling the appointment and taking all initial information to ensure that the patient visit exceeds their expectation. Position requires a high school diploma and one year customer service experience. Will accept any suitable combination of education, training, or experience, position requires strong customer service skills; problem resolution skills; accurate data entry skills; and strong analytical aptitude.

Essential Duties and Responsibilities:

  • Ultimate goal is to schedule appointments
  • Follow all phone scripts provided
  • Receive inbound and outbound calls
  • Scheduling appointments
  • Calling to confirm appointments and re-care system
  • Emailing new patient welcome packet
  • Taking all insurance and information required and verify and update patients information
  • Handling questions and providing answers in a professional and pleasant manner.
  • Excellent interpersonal, written and oral communication skills
  • Excellent listening skills and the ability to ask probing questions, understand concerns and overcome objections
  • Must have experience as an efficient scheduling coordinator
  • Patients are very important to this position handling and actively solving their concerns politely and calmly is vital.
  • Ensure assigned Providers are fully committed.
  • Use VIP intake form for new patients and scan, upload to document center daily

Administrative:

  • Log-in to all practice programs in the AM (ie. Emails, Dental Intel and Queue Matrix)
  • Ensure that all patient records are current, up-to-date and accurate.
  • Ensure your answering machine/voicemail is current.

Other Duties:

  • Participate in the Morning Huddle by providing stats
  • Assist in asking for referrals and reviews.
  • Assist in building a "Trust Factor" with all patients.
  • Assist to uncover patients Personal Motivators".

Other Duties:

  • Cover other areas within the practice as needed and when needed.
  • Serve as Patient Referral/Review Liaison.

Expectations:

Call Center Team member is expected to have previous experience in a customer support role , responsible for scheduling calls, customer focus and adaptability to different personalities and the ability to multi task, set priorities and manage time effectively

Apply