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Assistant Bigfix Jobs (NOW HIRING)

... BigFix) and in-person interactions. • Troubleshoot and resolve technical issues related to ... Monitor and maintain system performance and security. • Assist with the deployment and ...

Sr Service Desk Analyst

Greenville, SC · On-site

$65K - $75K/yr

... BigFix. Provide 3rd tier support for the Service Desk team and promotes adoption of technologies offered to the business. Constantly reviews processes and policies for areas of improvement and assist ...

... teams/BigFix) and in-person interactions. * Troubleshoot and resolve technical issues related to ... Monitor and maintain system performance and security. * Assist with the deployment and maintenance ...

... BigFix) and in-person interactions. • Troubleshoot and resolve technical issues related to ... Monitor and maintain system performance and security. • Assist with the deployment and ...

... BigFix) and in-person interactions. • Troubleshoot and resolve technical issues related to ... Monitor and maintain system performance and security. • Assist with the deployment and ...

... teams/BigFix) and in-person interactions. * Troubleshoot and resolve technical issues related to ... Monitor and maintain system performance and security. * Assist with the deployment and maintenance ...

... BigFix) and in-person interactions. • Troubleshoot and resolve technical issues related to ... Monitor and maintain system performance and security. • Assist with the deployment and ...

... BigFix) and in-person interactions. • Troubleshoot and resolve technical issues related to ... Monitor and maintain system performance and security. • Assist with the deployment and ...

... BigFix) and in-person interactions. • Troubleshoot and resolve technical issues related to ... Monitor and maintain system performance and security. • Assist with the deployment and ...

IT Support Analyst

Long Beach, CA · On-site

$70K - $95K/yr

... teams/BigFix) and in-person interactions. * Troubleshoot and resolve technical issues related to ... Monitor and maintain system performance and security. * Assist with the deployment and maintenance ...

IT Support Analyst

Long Beach, CA · On-site

$70K - $95K/yr

... teams/BigFix) and in-person interactions. * Troubleshoot and resolve technical issues related to ... Monitor and maintain system performance and security. * Assist with the deployment and maintenance ...

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Business Technical Support Analyst

Business Technical Support Analyst

UCSF Health

San Francisco, CA • On-site

Full-time

Posted 12 days ago


UCSF Health rating

8.6

Company rating: 8.6 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

36th of 995 rated hospitals


Job description

Job Summary:
UCSF Health is a leading organization focused on cardiovascular and pulmonary research. They are seeking a Business Technical Support Analyst to provide technical support to faculty and staff, including workstation installation, software maintenance, and network troubleshooting.
Responsibilities:
• Set up install and configure new and transferred PC and Macintosh computers and peripherals as well as laptops hardware installations for a variety of Macs including internal battery memory cache RAM and ethernet cards
• Install maintain and troubleshoot networked Macintosh and PC hardware and software including ethernet and Airport IEEE 802 11 wireless connections and configuring
• Diagnose hardware repair needs schedule and coordinate repairs with vendors to resolve problems
• Maintain current equipment and software license inventory and network documentation
• Ensure hardware and software meets all UCSF security Requirements
• Install PC & Macintosh operating system including upgrades and re-installations as needed
• Install and configure applications software Filemaker Pro Office 2008 and 2010 (Excel, Word, PowerPoint) Eudora & Now up to date Sophos and Symantec virus checking programs retrospect clients
• Install and verify UCSF’s Security suite for all users computers.
• Install software for campus online systems (OLPPS STOR)
• Install printer drivers
• Assist in local and wide area networking functions. Diagnose and resolve problems
• Submit work request and coordinate with Enterprise Network
• Trouble shoot and maintain VPN software
• Report network and server problems to ENS and the Medical Center IT support and help resolve issues
• Attend daily CVRI IT meetings
• Configure and maintain servers for back up (Retrospect) databases File sharing servers. Application servers
• Bigfix installation. Bigfix console management
Qualifications:
Required:
• Bachelor’s degree in related area; and/or equivalent experience/training
• Minimum 1 year of related experience
• Demonstrated technical skills and knowledge of Macintosh and PC hardware servers peripherals and software
• Proven ability to install configure and upgrade desktop systems
• Knowledge of wide area and local networks and the ability to troubleshoot problems and coordinate solutions
• Ability to set up and install programs
• Ability to diagnose problems and determine if they are hardware software or network and coordinate solutions
• Excellent communication skills and ability to instruct/train users
• Server file sharing, Application management. Active Directory
Preferred:
• Knowledge of programs for remote access {RAS) Virtual Private Networks (VPN)
• Knowledge of OLPPS STOR Retrospect software
• Bachelor of Science degree in computer sciences or related field
• Work experience > 5 years with PCs and MACs
Company:
UCSF Health offers healthcare services in the areas of cancer, heart disorders, neurological disorders, organ transplants, and more. Founded in 1990, the company is headquartered in San Francisco, USA, with a team of 5001-10000 employees. The company is currently Late Stage.

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About UCSF Health

Sourced by ZipRecruiter

UCSF Health, based in San Francisco, CA, US, is a leading provider of healthcare services. They operate within the healthcare industry and are devoted to providing both patient care and conducting research. Founded as part of the University of California system, UCSF Health encompasses the full spectrum of health services, from primary care to specialized treatments. The mission of the organization is to provide high-quality, innovative health care, and advance health through discovery and learning. Notably, the institution also lays claim to a proud history of outstanding achievements in healthcare; it has been consistently ranked among the top 10 hospitals in the nation by U.S. News & World Report.

Industry

Education

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

Year founded

1907