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Assistant Appfolio Jobs in Tennessee (NOW HIRING)

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Assistant Appfolio information

What is an assistant AppFolio?

An Assistant Appfolio is typically a professional who supports property managers or real estate teams using the Appfolio property management software. Their primary responsibilities include helping with tenant communications, data entry, lease management, rent collection, and coordinating maintenance requests within the Appfolio platform. They ensure that property-related information is organized and accessible, helping streamline operations for property management companies. Assistant Appfolios play a vital role in keeping day-to-day tasks efficient and ensuring the software is used to its fullest potential.

What are the key skills and qualifications needed to thrive as an assistant at AppFolio?

To thrive as an Assistant at AppFolio, you need strong organizational skills, attention to detail, and a background in administrative support or property management. Familiarity with property management software (especially AppFolio), office productivity tools, and CRM systems is typically required. Excellent communication, problem-solving, and multitasking abilities help you support teams and deliver superior customer service. These combined skills enable efficiency, accuracy, and effective collaboration in a fast-paced real estate technology environment.

What are some common challenges faced by assistant AppFolio users in property management roles, and how can they be addressed?

Assistant Appfolio users in property management often encounter challenges such as staying organized amid high volumes of tenant requests and ensuring accurate data entry for leases and payments. Navigating the software’s robust feature set can also be overwhelming initially. To address these challenges, it’s beneficial to participate in Appfolio’s training webinars, utilize the built-in knowledge base, and collaborate closely with team members to share best practices. Regularly updating workflows and leveraging automation tools within Appfolio can also help streamline tasks and reduce errors.

What is the difference between Assistant Appfolio vs Assistant Yardi?

AspectAssistant AppfolioAssistant Yardi
CertificationsKnowledge of Appfolio platform, property management softwareKnowledge of Yardi platform, property management software
Work EnvironmentReal estate/property management firms using AppfolioReal estate/property management firms using Yardi
Industry UsageCommon in residential property managementCommon in residential and commercial property management
Job FocusAssisting with Appfolio software tasks, data entry, tenant communicationAssisting with Yardi software tasks, data entry, tenant communication

Assistant Appfolio and Assistant Yardi are similar roles supporting property management software platforms. The main difference lies in the specific software they support: Appfolio or Yardi. Both roles involve data entry, tenant communication, and administrative tasks within property management firms that use these platforms. The choice depends on the company's software system, but both roles require familiarity with property management processes and software-specific skills.

What are the most commonly searched types of Appfolio jobs in Tennessee?

The most popular types of Appfolio jobs in Tennessee are:

Assistant Appfolio jobs near you
Infographic showing various Assistant Appfolio job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Leasing Agent

Rand Property Management

Morristown, TN

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Description
Have you maxed out in your current position or role? Tired of being the hardest working person on the team? Ready for untapped growth potential?! It’s your lucky day, because we’ve got the job for you!

*** This is a full time position with benefits. The expected hours are 8:30am to 5pm, Monday through Friday. Flexability and reliable transportation are necessary as the selected candidate may be asked to assist in our other communities (only as needed)

Candidates with PC experience in any of the following areas are strongly encouraged to apply: Google Drive / Doc(s) / Gmail / AppFolio

Join the Rand Fam and be a part of a collaborative Growth Mindset environment where all opinions and ideas are welcome! Work in a space that practices putting People First whether it is our residents, employees or community. You must be steadfast in upholding your Unwavering Ethics by always doing what is right. We need an individual that wants to be utilized to their fullest potential and that isn’t afraid of taking Extreme Ownership of their responsibilities and projects. We want someone like YOU with a Make It Happen attitude!
As a leasing agent, you will be responsible for guiding prospective tenants through the leasing process from marketing to move in day. Additionally, you will assist the Property Manager and Assistant Property Manager with office related tasks!
***Best of all...Once you have been with the company for 2 Years you become a member of our "Golden Ticket Club" and are eligible for investment opportunities with Rand! Be an employee and an owner!!


Key Responsibilities
  • Maintain all avenues of marketing thoroughly on a daily basis.
  • Respond to all emails and voicemails from prospective tenants daily.
  • Responsible for greeting all visitors to the office (tenants, prospective tenants, vendors, etc.).
  • Primary office staff to answer incoming phone calls.
  • Assist in organization of available apartments due to leasing and move-outs (Appfolio, files, make ready boards, etc.).
  • Utilize Appfolio to manage leads including guest cards, emails, scheduling of showings, rental applications, move-ins, follow-ups, and future movers.
  • Update Property Manager of leasing progress daily.
  • Assist in all office related tasks including but not limited to; daily deposits, tenant issues, maintenance requests, vendor scheduling, tenant folders, evictions/delinquencies, posting notices.
  • Coordinate tenant retention programs including tenant events, welcome baskets, etc.
  • Demonstrate the highest level of customer service in every aspect of the job.

EVERY RAND EMPLOYEE RESPONSIBILITY: Outstanding customer service and contributing to a supportive team culture is paramount. You must go above and beyond for each resident, prospect tenant, and Rand employee at every possible opportunity. This is not a ‘bare-minimum’ company. All successful employees are ready and willing to go the extra mile.


Requirements
  • Driver's License (Required)
  • Property Leasing: 2 years
  • Customer Servioce: 3 years
  • Fair Housing Experience
  • Google Suite / Docs (preferred)
  • Appfolio (not required)
  • Stong Organizational Skills


Benefits

Benefits after a standard 90-day probation period include:

  • Medical, Dental and Vision Packages are offered
  • 10 Paid Time Off (PTO) days per year, with an additional 2 days added each year until you reach a maximum of 15 days.
  • 9 paid holidays off a year
  • Paid overtime
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance