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Assistant Account Representative Jobs in Iowa (NOW HIRING)

Bankeasy

Account Representative

Ankeny, IA · On-site

The ability to manage numerous business clients and assist with project initiatives while providing ... Consistently update account information to ensure accurate customer records. Monitor in-process ...

BankEasy

Account Representative

Ankeny, IA · On-site

The ability to manage numerous business clients and assist with project initiatives while providing ... Consistently update account information to ensure accurate customer records. Monitor in-process ...

WASHINGTON COUNTY HOSPITAL CLINICS

Patient Account Rep

IA · On-site

$16 - $21.25/hr

The requirements listed below are representative of the knowledge, skill, and/or ability to be ... Effectively communicate and assist a wide array of customers in a professional and compassionate ...

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All JobsAccount Representative JobsAssistant Account Representative JobsAssistant Account Representative Jobs in Iowa

Assistant Account Representative information

See Iowa salary details

$4

$21

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How much do assistant account representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for assistant account representative in Iowa is $21.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.38 per hour, depending on experience, location, and employer.

What does an assistant account representative do?

An Assistant Account Representative provides support to account managers and representatives by handling administrative tasks, communicating with clients, and helping to manage client accounts. Their responsibilities typically include preparing reports, processing paperwork, answering client inquiries, and assisting with account maintenance. This role is crucial for ensuring smooth operations within the account management team and maintaining positive client relationships.

What are the key skills and qualifications needed to thrive as an assistant account representative, and why are they important?

To thrive as an Assistant Account Representative, you need strong organizational, communication, and basic accounting skills, typically supported by a high school diploma or associate degree in business or a related field. Familiarity with CRM software, spreadsheets, and office productivity tools is commonly required. Attention to detail, customer service orientation, and the ability to multitask effectively set high performers apart. These skills are essential for accurately managing client accounts, supporting senior representatives, and ensuring client satisfaction.

What are some typical challenges an assistant account representative might face in managing client expectations?

Assistant Account Representatives often act as a communication bridge between clients and the internal team. A common challenge is balancing client requests with what can realistically be delivered within deadlines and budget constraints. It’s important to manage expectations by providing clear, timely updates and proactively addressing any potential issues. Developing strong organizational and interpersonal skills can help build trust with clients and ensure smooth collaboration with account managers and other team members.

What is the difference between Assistant Account Representative vs Customer Service Representative?

AspectAssistant Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, interacting with clients and internal teamsCall centers, retail, or office settings, assisting customers directly
Employer & Industry UsageInsurance, finance, and sales industriesRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentUnderstanding entry-level roles supporting account managementAssisting customers with inquiries and issues

The Assistant Account Representative typically supports account management tasks within industries like insurance or finance, requiring some industry-specific knowledge. Customer Service Representatives focus on assisting customers directly, often in retail or service sectors. While both roles involve client interaction, the Assistant Account Representative often handles more specialized account-related duties, whereas Customer Service Representatives primarily address customer inquiries and issues.

Is being an assistant account representative a good job?

An assistant account representative typically supports account managers by handling client communications, data entry, and administrative tasks. The role can offer opportunities for skill development in customer service, sales support, and industry knowledge, with work environments often including office settings and standard business hours.

What are the most commonly searched types of Account Representative jobs in Iowa?

The most popular types of Account Representative jobs in Iowa are:

What cities in Iowa are hiring for Assistant Account Representative jobs?

Cities in Iowa with the most Assistant Account Representative job openings:

Assistant Account Representative jobs near you
Infographic showing various Assistant Account Representative job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $44,145 per year, or $21.2 per hour.

Account Representative

Bankeasy

Ankeny, IA • On-site

Full-time

Re-posted 9 days ago

Job description

Job Description:

This person will oversee a portfolio of business relationships in the transportation industry to achieve client and risk management goals for FirstLine Funding Group. This position is responsible for developing strong client relationships and overall client satisfaction by leveraging their relationship management skills.

Qualifications: This person should have an Associate's degree, plus two years of relevant work experience or the equivalent. This person must possess effective verbal, written and interpersonal communication skills, be highly organized and detail oriented with proven analytical skills and the ability to meet deadlines. Basic financial acumen and familiarity with accounts receivable concepts is essential. The ability to manage numerous business clients and assist with project initiatives while providing exceptional customer service is key. Proficiency in Microsoft Office and the ability to learn factoring operating system technology is necessary.

Principal Responsibilities:

  • Consistently interact with factoring clients to build strong relationships by having thorough and meaningful conversations. With assistance from management, work to become a trusted advisor, offering guidance on prospective debtors and receivable solutions to enhance client aging performance and overall profitability.

  • With oversight, monitor and identify trends in activity. Mitigate risk and discrepancies on the portfolio and promptly take appropriate action to address or correct the issue. Review and conduct a receivable aging assessment regularly for each client to ensure the aging is performing in a satisfactory manner. When appropriate, analyze client provided financials for assigned clients within the portfolio.

  • With input from management, apply sound credit judgment to evaluate credit risks associated with prospective and existing clients. Prepare and present comprehensive credit proposals and recommendations, collaborating with credit and operations teams for prudent risk management, ensuring credit quality and optimal collateral performance.

  • Monitor current factoring files to ensure proper maintenance according to established procedures. Consistently update account information to ensure accurate customer records. Monitor in-process factoring files for receipt of complete and accurate documentation. Directly manage any review process if required, portfolio reviews, risk rating changes and other specified portfolio documentation.

  • Manage reserve accounts. Report concerns regarding status of reserve balances as it pertains to risk on accounts-receivable aging.

  • Communicate the benefits and advantages of the factoring product to prospective clients as well as referral sources. Review publications and attend functions when requested to gain further knowledge of industry and competitors. With input from management, structure, prepare and present client opportunities for factoring relationships. Be willing to help drive revenue growth by assisting the business development team to review and analyze new prospective client relationships.

  • Consult with leadership to ensure account portfolios align with credit policies and approval requirements. Advise management on client account matters, including business activities, performance, opportunities, and recommended actions.

  • Keep informed of industry and overall economic and financial trends, which may impact the factoring client portfolio.

  • Attend pertinent team, underwriting, business development, and risk management meetings to learn and actively contribute to decisions that impact the factoring unit.

  • Act in accordance with FBT policies and procedures as set forth in the employee handbook.

  • Adhere to compliance procedures and participate in required compliance training.

Compensation Grade

Hourly Grade 4

First Bank & Trust is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran. Read our completeEqual Employment Opportunity Policy Statement. Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 800.843.1552 or emailhr@bankeasy.com.

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