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Assistant 24 Hour Call Center Remote Jobs in Rio Rancho, NM

Aptive

Pharmacy Technician (Remote)

Albuquerque, NM · On-site +1

$16.75 - $20.50/hr

The CCC operates 24/7/365; technician shifts vary between 6:00 AM and 11:00 PM Pacific Time based ... call management. * Follow pharmacy phone center scripting; handle, transfer, and hold calls ...

UnitedHealth Group

Scheduling Coordinator

Albuquerque, NM · On-site +1

$17.25 - $21.75/hr

This position is Remote in Albuquerque, NM. If you are located within commutable distance to the ... Must be 18 years of age OR older * 1 years of related customer service experience in a call center ...

UnitedHealth Group

Scheduling Coordinator

Albuquerque, NM · Remote

$17.25 - $21.75/hr

This position is Remote in Albuquerque, NM. If you are located within commutable distance to the ... Must be 18 years of age OR older * 1 years of related customer service experience in a call center ...

boomtime

Support Representative

Albuquerque, NM · Remote

$17.50 - $23.50/hr

... boring call center or just looking for a change, check us out. General Responsibilities * Assist ... Great remote working environment! * Opportunities for career growth & advancement * Comprehensive ...

boomtime

Support Representative

Albuquerque, NM · On-site +1

$17.50 - $23.50/hr

... boring call center or just looking for a change, check us out. General Responsibilities * Assist ... Great remote working environment! * Opportunities for career growth & advancement * Comprehensive ...

Wing Assistant

Sales Enablement Trainer

Albuquerque, NM · Remote

$29K - $35K/yr

Wing Assistant is hiring a hands on Sales Enablement Trainer to level up our sales team -- not with ... A/B test sales emails, call openers, demo pitches, and tactics like personalized video -- keep the ...

Wing Assistant

Sales Enablement Trainer

Albuquerque, NM · On-site +1

$29K - $35K/yr

Wing Assistant is hiring a hands on Sales Enablement Trainer to level up our sales team - not with ... A/B test sales emails, call openers, demo pitches, and tactics like personalized video - keep the ...

Liveops

Remote Customer Service Agent

Rio Rancho, NM · Remote

$14.50 - $19.50/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Albuquerque, NM · Remote

$15 - $20/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

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Assistant 24 Hour Call Center Remote information

See Rio Rancho, NM salary details

$8

$17

$27

How much do assistant 24 hour call center remote jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for assistant 24 hour call center remote in Rio Rancho, NM is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.90 per hour, depending on experience, location, and employer.

What is the difference between Assistant 24 Hour Call Center Remote vs Customer Service Representative Remote?

AspectAssistant 24 Hour Call Center RemoteCustomer Service Representative Remote
CredentialsHigh school diploma, basic computer skillsHigh school diploma, communication skills
Work EnvironmentRemote, 24/7 call centerRemote, standard business hours
Industry UsageCustomer support, technical assistanceCustomer support, sales, inquiries

The Assistant 24 Hour Call Center Remote typically handles support around the clock, requiring flexibility and quick response skills. In contrast, Customer Service Representatives usually work during regular hours, focusing on customer inquiries and sales. Both roles require strong communication skills and remote work setup, but the Assistant role emphasizes availability and handling urgent issues at any time.

What are the most commonly searched types of 24 Hour Call Center Remote jobs in Rio Rancho, NM?

The most popular types of 24 Hour Call Center Remote jobs in Rio Rancho, NM are:

What are popular job titles related to Assistant 24 Hour Call Center Remote jobs in Rio Rancho, NM?

For Assistant 24 Hour Call Center Remote jobs in Rio Rancho, NM, the most frequently searched job titles are:

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The top searched job categories for Assistant 24 Hour Call Center Remote jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Assistant 24 Hour Call Center Remote jobs?

Cities near Rio Rancho, NM with the most Assistant 24 Hour Call Center Remote job openings:

Assistant 24 Hour Call Center Remote jobs near you
Infographic showing various Assistant 24 Hour Call Center Remote job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 55% Full Time, 27% Part Time, 1% Temporary, 15% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $37,066 per year, or $17.8 per hour.

Pharmacy Technician (Remote)

Aptive

Albuquerque, NM • On-site, Remote

$16.75 - $20.50/hr

Part-time

Re-posted 3 days ago

Aptive Environmental rating

5.6

Company rating: 5.6 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

30th of 35 rated pest control companies

Job description

Job Summary
Position Summary
We are seeking Certified Pharmacy Technicians to support the Department of Veterans Affairs VISN 22 Clinical Contact Center (CCC) Pharmacy Service. As part of an interdisciplinary healthcare team, the Pharmacy Technician handles inbound pharmacy calls from Veterans, physicians, and other healthcare professionals, processing prescription requests and resolving medication-related inquiries with a focus on First Contact Resolution (FCR). This is a 100% remote position performed from an approved alternate worksite within 50 miles of the Albuquerque VA facility, using Government-furnished equipment.
Location: Remote - candidates must reside within a 50-mile radius of the New Mexico VA Health Care System, 1501 San Pedro Drive SE, Albuquerque, NM 87108
Position Type: Full-time (40 hours/week)
Anticipated Start: On or about September 16, 2026 (base year through September 15, 2027, plus one option year)
Schedule
  • The CCC operates 24/7/365; technician shifts vary between 6:00 AM and 11:00 PM Pacific Time based on staffing and workload needs.
  • Shifts are 8-hour tours with a minimum 12-hour rest period between shifts; work is limited to five days per week.
  • Weekend and holiday coverage may be required based on staffing needs.

Primary Responsibilities
Key Responsibilities
  • Process and submit patient requests for new prescriptions and renewals, including controlled substances, accurately and in a timely manner using approved CCC pharmacy protocols.
  • Answer telephone calls from patients, physicians, and healthcare professionals; use computerized prescription profiles to respond to inquiries within the technician scope of knowledge.
  • Document patient and staff interactions appropriately, including in the Computerized Patient Record System (CPRS) when required.
  • Respond to questions regarding expired, deleted, discontinued, or unavailable prescriptions; escalate professional-scope inquiries to a pharmacist.
  • Verify patient identity using two identifiers before communicating patient health information.
  • Meet national performance metrics and quality monitoring standards for inbound call management.
  • Follow pharmacy phone center scripting; handle, transfer, and hold calls efficiently and professionally.
  • Treat all Veterans with respect and dignity, resolving concerns at first contact whenever possible and referring to other VA resources as needed.
  • Seek assistance from Team Lead Technicians, pharmacists, or supervisors for unusual questions or unresolved caller concerns.
  • Maintain EHR access for all serviced sites and comply with all regulations governing access to computerized files.
  • Maintain active national pharmacy technician certification; complete additional duties as assigned.

Minimum Qualifications
Required Qualifications
  • Active national certification as a Pharmacy Technician: PTCB Certified Pharmacy Technician (CPhT) or NHA Certified Pharmacy Technician (ExCPT). Certification must remain current and active throughout employment.
  • Graduate of an academic pharmacy technician training/educational program.
  • High school diploma or GED.
  • Minimum one (1) year of customer service-related experience.
  • Ability to read, write, speak, and understand English fluently (38 U.S.C. 7402(d), 7407(d)).
  • Ability to perform basic mathematical calculations.
  • Advanced typing and PC skills.
  • Ability to sit or stand for extended periods (up to 8 hours), stoop, reach upward, and perform repetitive motions inherent to the role.
Pre-Employment & Compliance Requirements
  • Successful completion of VA fingerprinting, background investigation, and PIV sponsorship with two forms of approved photo ID prior to first day of work.
  • Credentialing through VetPro and approval by the VISN 22 facility boards (allow approximately 60 days for credentials review).
  • Proof of negative TB (PPD) test current within the past year (chest x-ray required if positive); repeated annually.
  • Proof of measles, mumps, and rubella immunization, or a rubella titer of 1.8 or greater.
  • Completion of all VA-mandated TMS training (e.g., Privacy & Information Security, HIPAA) prior to start and annually thereafter.
  • Must not appear on the HHS OIG List of Excluded Individuals/Entities.
  • Must meet all citizenship/work authorization requirements; employment is contingent on E-Verify.
Training & Equipment
  • An 80-hour onboarding/training period is provided to learn VA computer systems, processes, policies, and standards.
  • Government-furnished equipment provided: laptop, docking station, two monitors, keyboard, mouse, and PIV card.
  • Employee must maintain an approved alternate worksite suitable for remote patient-care work within 50 miles of the Albuquerque VA facility.

About Aptive
Arrow ARC supports Veterans Health Administration facilities and offices across the U.S. with health care staffing and program support via the 10-year Integrated Critical Staffing Program (ICSP). We provide staffing solutions to address critical shortages in VHA medical facilities caused by turnover, recruitment issues, seasonal needs, surges or emergencies.
Arrow is a certified Service-Disabled, Veteran-Owned Small Business joint venture between Artemis ARC and Aptive Resources, two award-winning companies that share an agile, mission-focused, results driven approach in the federal sector. Arrow provides management consulting services and specializes in working with federal government agencies like the Department of Veterans Affairs and Office of Personnel Management.
EEO Statement
Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.
Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

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