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Overnight 24 Hour Call Center Remote Jobs in Rio Rancho, NM

IQVIA

Work from Home

Albuquerque, NM · Remote

$18/hr

... are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center ... Ability to work 40 hours per week (shifts available: 8:00 am - 5:00 pm EST or, 9:00 am - 6:00 pm ...

SYS Integration

Contact Center Rep

Albuquerque, NM · Remote

$16.25 - $21/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency ... At least six (6) months of customer service required; call center experience preferred. * Must be a ...

AMBA

Inside Sales Insurance Specialist

Rio Rancho, NM · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Albuquerque, NM · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Albuquerque, NM · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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Overnight 24 Hour Call Center Remote information

See Rio Rancho, NM salary details

$9

$16

$23

How much do overnight 24 hour call center remote jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for overnight 24 hour call center remote in Rio Rancho, NM is $16.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $17.88 per hour, depending on experience, location, and employer.

What is the difference between Overnight 24 Hour Call Center Remote vs Customer Service Representative?

AspectOvernight 24 Hour Call Center RemoteCustomer Service Representative
Work HoursOvernight, 24/7 shiftsDaytime or standard business hours
Work EnvironmentRemote, call center settingOffice or remote, retail or office setting
Required SkillsCommunication, problem-solving, technical skillsCommunication, patience, product knowledge
CertificationsOften none required; customer service experience preferredOften none required; customer service experience preferred

While both roles involve assisting customers via phone or chat, the Overnight 24 Hour Call Center Remote operates during overnight hours and requires availability for 24/7 shifts, often in a remote call center environment. Customer Service Representatives typically work during regular hours and may work in various settings. The main difference lies in shift timing and work environment, though both roles demand strong communication skills and customer service experience.

What are the most commonly searched types of 24 Hour Call Center Remote jobs in Rio Rancho, NM?

The most popular types of 24 Hour Call Center Remote jobs in Rio Rancho, NM are:

What are popular job titles related to Overnight 24 Hour Call Center Remote jobs in Rio Rancho, NM?

For Overnight 24 Hour Call Center Remote jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Overnight 24 Hour Call Center Remote jobs in Rio Rancho, NM look for?

The top searched job categories for Overnight 24 Hour Call Center Remote jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Overnight 24 Hour Call Center Remote jobs?

Cities near Rio Rancho, NM with the most Overnight 24 Hour Call Center Remote job openings:

Overnight 24 Hour Call Center Remote jobs near you
Infographic showing various Overnight 24 Hour Call Center Remote job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $33,683 per year, or $16.2 per hour.

Remote Call Center Representative

BCForward

Albuquerque, NM • Remote

$17.90/hr

Contractor

Medical, Dental, Vision

Re-posted 8 days ago

Job description

Position: CSR – Call Center Representative

Worksite: Remote (Local to State of New Mexico)

Tentative Start Date: Oct 5th - The client is expecting 100% attendance for the first 90-days.

Project Operation Hours:  M-F, 8-hour shifts between 7:00 AM – 7:00 PM MST

Training schedule: 8AM – 4:30 PM MST for 13 days

Job Description:

  • Answer incoming phone calls, chats, and/or emails.
  • Conduct outreach phone calls and/or emails.
  • Provide outstanding customer service.
  • Recognize and follow call flows with scripts.
  • Research and review customer inquiries.
  • Research information using multiple systems.
  • Relay research findings and outcomes to customers.
  • Identify and escalate appropriate issues.
  • Clearly document call information and encounters in call logs.
  • Recognize and alert management of risk and trends.
  • Quickly transition from one task to another.

Qualifications and Requirements:

Basic Qualifications (Required Credentials)

  • 2 years of Customer Service experience.
  • 1 year of call center environment experience.
  • High School Diploma or GED.
  • Proficiency with computers: Experience using the internet, email via Outlook, etc.
  • Data entry experience.
  • Listening, verbal, and written communication experience.
  • Microsoft Office (Excel, Word, Outlook, and Teams) experience.
  • Internet access sufficient to handle calls received via the Internet.
  • Quiet and private remote work location.
BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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