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Assistant 24 Hour Call Center Remote Jobs in Reston, VA

Liveops

Remote Customer Service Representative

Vienna, VA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Reston, VA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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All Jobs24 Hour Call Center JobsAssistant 24 Hour Call Center Remote JobsAssistant 24 Hour Call Center Remote Jobs in Reston, VA

Assistant 24 Hour Call Center Remote information

See Reston, VA salary details

$9

$19

$30

How much do assistant 24 hour call center remote jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for assistant 24 hour call center remote in Reston, VA is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $22.02 per hour, depending on experience, location, and employer.

What is the difference between Assistant 24 Hour Call Center Remote vs Customer Service Representative Remote?

AspectAssistant 24 Hour Call Center RemoteCustomer Service Representative Remote
CredentialsHigh school diploma, basic computer skillsHigh school diploma, communication skills
Work EnvironmentRemote, 24/7 call centerRemote, standard business hours
Industry UsageCustomer support, technical assistanceCustomer support, sales, inquiries

The Assistant 24 Hour Call Center Remote typically handles support around the clock, requiring flexibility and quick response skills. In contrast, Customer Service Representatives usually work during regular hours, focusing on customer inquiries and sales. Both roles require strong communication skills and remote work setup, but the Assistant role emphasizes availability and handling urgent issues at any time.

What are popular job titles related to Assistant 24 Hour Call Center Remote jobs in Reston, VA? For Assistant 24 Hour Call Center Remote jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Assistant 24 Hour Call Center Remote jobs in Reston, VA look for? The top searched job categories for Assistant 24 Hour Call Center Remote jobs in Reston, VA are:
What cities near Reston, VA are hiring for Assistant 24 Hour Call Center Remote jobs? Cities near Reston, VA with the most Assistant 24 Hour Call Center Remote job openings:
Assistant 24 Hour Call Center Remote jobs near you
Infographic showing various Assistant 24 Hour Call Center Remote job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 50% Full Time, 35% Part Time, 1% Temporary, 12% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $40,997 per year, or $19.7 per hour.

Training and Quality Assurance Manager (Call Center)

TechOp Solutions International

Arlington, VA • Remote

Full-time

Re-posted 8 days ago

Job description

TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center. The Manager leads all training and quality assurance functions to ensure employees consistently deliver exceptional customer service while meeting organizational quality standards. This position oversees training development, quality monitoring, coaching initiatives, and continuous improvement programs.

Duties:

         Lead the daily operations of the Training and Quality Assurance team.

         Develop, implement, and maintain training programs for new hires and existing staff.

         Design and update training materials, job aids, and instructional resources.

         Conduct instructor-led, virtual, and self-paced training programs.

         Establish quality standards and performance evaluation methodologies.

          Monitor customer interactions across multiple communication channels to ensure compliance and service quality.

         Conduct calibration sessions with operational leadership and quality teams.

          Analyze quality trends and identify opportunities for coaching and performance improvement.

         Prepare quality assurance reports, dashboards, and performance analyses.

         Develop corrective action plans and continuous improvement initiatives.

         Coordinate with operational leadership to identify training needs and performance gaps.

          Perform additional duties as assigned

Requirements

  • Bachelor's degree from an accredited institution
  • Professional certification : Must possess a current professional certification in Human Resources or Learning and Development, such as an HRCI Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), or ATD Certified Professional in Talent Development (CPTD)
  •  Minimum five (5) years of experience in training, quality assurance, learning and development, or contact center operations.
  •  Experience developing instructional materials, quality monitoring programs, and performance improvement initiatives.
  • Strong analytical, problem-solving, and communication skills.
  • Must meet security eligibility requirements.

Benefits

TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws. 

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