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Assignment Manager Jobs in Massachusetts (NOW HIRING)

Symbotic

Escalation Manager

Wilmington, MA

$51.92 - $71.39/hr

The Escalation Manager unblocks response teams, coordinates cross-functional engagement, and manages the external "incident choreography" so that technical work proceeds without distraction and ...

Franklin Fitch

AI Platform Manager

Boston, MA · Hybrid

$158K/yr

AI Platform Manager | Boston, MA (Hybrid) | $130,000 - $170,000 + bonus + benefits We are partnering with a leading global professional services organisation to hire an Enterprise AI Platform Manager ...

New

AEG

Premium Supervisor - Xfinity Center

Mansfield, MA · On-site

$154K/yr

Manages staff to ensure food preparation meets guidelines set by Legends and the board of health. Must be knowledgeable of all positions, willing and able to fill any position in the location, if ...

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All JobsAssignment Manager JobsAssignment Manager Jobs in Massachusetts

Assignment Manager information

See Massachusetts salary details

$42K

$140.7K

$160K

How much do assignment manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for assignment manager in Massachusetts is $140,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $159,400.00 and $159,400.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

An assignment manager typically earns less than $10,000 per month, but some high-level project managers or freelance consultants in fields like IT, marketing, or finance can reach that income level through experience, certifications, and a strong client base. These roles often require skills, industry knowledge, and the ability to manage multiple projects efficiently, rather than formal degrees.

What is an assignment manager?

An assignment manager is a professional responsible for assigning tasks or projects to team members, ensuring efficient workflow and resource allocation. They often use project management tools and require strong organizational and communication skills to meet deadlines and project goals.

What is the hardest month to get a job?

For an Assignment Manager or similar roles, the hardest months to secure a job are typically during major holiday periods like December and late summer months such as August, when hiring slows due to vacations and company budgets. Job openings tend to increase in January and early fall as organizations plan for the year ahead, making these periods more favorable for job seekers.

What jobs in the US pay 300,000 a year?

Assignment Managers typically do not earn $300,000 annually; high-paying roles at this level are often found in executive positions such as CEOs, CFOs, or specialized professionals like surgeons, anesthesiologists, and senior corporate lawyers. These roles usually require extensive experience, advanced degrees, and leadership responsibilities. Compensation varies based on industry, location, and company size.

What is the difference between Assignment Manager vs Project Coordinator?

AspectAssignment ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP are commonUsually holds a bachelor's degree; certifications like CAPM may be preferred
Work EnvironmentWorks in corporate, agency, or educational settings managing assignments and resourcesOperates in similar environments, supporting project teams and schedules
Employer & Industry UsageUsed across industries like education, consulting, and corporate sectors for managing assignmentsCommonly employed in project-based industries such as construction, IT, and marketing

Assignment Managers focus on overseeing specific assignments, ensuring resources and deadlines are met, often handling multiple projects. Project Coordinators support project teams by organizing schedules, tracking progress, and facilitating communication. While both roles require organizational skills and similar credentials, Assignment Managers typically have a broader scope in managing assignments directly, whereas Project Coordinators focus on supporting project execution.

How does an Assignment Manager typically collaborate with other departments to ensure project deadlines are met?

Assignment Managers play a central role in coordinating between various departments such as operations, logistics, and human resources to allocate tasks effectively. They regularly communicate with team leads to assess workload, provide updates, and adjust assignments based on shifting priorities. This cross-departmental collaboration ensures that projects remain on track, resources are optimally utilized, and potential bottlenecks are identified early. Strong organizational and interpersonal skills are essential for success in this role, as Assignment Managers often act as the bridge between teams.

What are the key skills and qualifications needed to thrive as an Assignment Manager, and why are they important?

To thrive as an Assignment Manager, you need strong organizational skills, experience in scheduling or logistics, and typically a relevant degree in communications, management, or a related field. Familiarity with newsroom management systems, project management software, and digital communication tools is often required. Excellent leadership, decision-making, and interpersonal skills help you coordinate teams and respond to rapidly changing priorities. These skills ensure efficient workflow, timely assignment completion, and effective communication within fast-paced environments such as newsrooms or field operations.

What does an Assignment Manager do?

An Assignment Manager is responsible for coordinating and overseeing the distribution of tasks or assignments within organizations, most commonly in media, newsrooms, or service-based businesses. They manage the workflow by assigning stories to reporters or projects to team members, ensuring deadlines are met and resources are used efficiently. Assignment Managers also act as a point of contact between staff and upper management, tracking progress and making adjustments as needed to meet organizational goals.
What are the most commonly searched types of Assignment jobs in Massachusetts? The most popular types of Assignment jobs in Massachusetts are:
What are popular job titles related to Assignment Manager jobs in Massachusetts? For Assignment Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Assignment Manager jobs in Massachusetts look for? The top searched job categories for Assignment Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Assignment Manager jobs? Cities in Massachusetts with the most Assignment Manager job openings:
Assignment Manager jobs near you
Infographic showing various Assignment Manager job openings in Massachusetts as of June 2026, with employment types broken down into 3% Locum Tenens, 50% Full Time, 16% Part Time, 5% Temporary, and 26% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $140,721 per year, or $67.7 per hour.
Escalation Manager

Escalation Manager

Symbotic

Wilmington, MA

$51.92 - $71.39/hr

Full-time

Posted 17 days ago

Be an early applicant

Job description

Summary

The Escalation Manageris responsible forleading customer-facing escalation management during high-impact incidents and operational events. This role serves as the primary interface between the customer and internal response teams, ensuringtimely,accurateupdates while allowing technical teams to remain focused on diagnosis and recovery.

The Escalation Manager unblocks response teams, coordinates cross-functional engagement, and manages the external “incident choreography” so that technical work proceeds without distraction and customersmaintainconfidence in the response.

**Responsibilities**

  • Serve as the primary point of contact for customers during escalated incidents

  • Deliver clear, structured, and confidence-building updates tailored to customer audiences

  • Manage customer expectations around timelines, impact, and next steps

  • Field inbound customer questions and requests to prevent disruption of technical response efforts

  • Maintain professional presence during high-pressure customer interactions

  • Ensure theappropriate internalteams are engaged and unblocked throughout the incident lifecycle

  • Identifyand remove operational, procedural, or communication blockers affecting response teams

  • Drive escalation paths when progress stalls oradditionalauthority is required

  • Coordinate vendors, site teams, and internal stakeholders as needed

  • Maintain situational awareness across parallel workstreams

  • Ensure decisions, risks, and dependencies are clearly communicated

  • Guide the incident through defined escalation and response processes

  • Support structured handoffs as incidents evolve or transition between teams

  • Partner with technical leads to ensure customer-facing summaries areaccurateand aligned

  • Track and communicate customer-relevant outcomes and commitments

  • Support post-incident reviews with a focus on escalation effectiveness and communication quality

  • Help refine customer communication playbooks and escalation protocols

Education and Experience

  • Strong experience in customer-facing incident or escalation management

  • Excellent verbal and written communication skills, especially in high-stakes situations

  • Ability to translate technical progress into customer-appropriate updates

  • Proven ability to remain calm, organized, and credible under pressure

  • Strong coordination and stakeholder management skills

  • Sound judgment in balancing transparency, accuracy, and timing

Preferred Qualifications

  • Background in SRE, operations, technical account management, or incident management

  • Experience working directly with enterprise customers during outages or critical events

  • Familiarity with incident response frameworks and escalation models

  • Experience acting as a buffer between customers and technical teams

Other Considerations

  • Up to15%oftravelmay berequired. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.

  • The employeeis responsible forowning a credit card and managing expenses personally to be reimbursed bi-weekly.

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