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Asset Resolution Specialist Jobs (NOW HIRING)

CFS

Debt Resolution Specialist

Itasca, IL · Hybrid

Debt & Asset Recovery Specialist Our Client is seeking a Debt & Asset Recovery Specialist to join ... Strong negotiation and conflict-resolution skills * Ability to manage 50+ calls and 100-200 ...

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CFS

Debt Resolution Specialist

Itasca, IL

Senior Debt & Asset Recovery Specialist Our Client is seeking a Senior Debt & Asset Recovery ... Strong negotiation and conflict-resolution skills * Ability to manage a high-volume portfolio while ...

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WW&R

Legal Account Resolution Specialist

Birmingham, AL

$20.33 - $21.33/hr

Our Legal Account Resolution Specialists/Legal Collectors work in a call center environment within ... or consumer assets * Makes decision for next activity on consumer files and monitors file for ...

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Asset Resolution Specialist information

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$28

$55

How much do asset resolution specialist jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for asset resolution specialist in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What is an asset resolution specialist?

Asset Resolution Specialists are professionals who manage and resolve non-performing assets, such as delinquent loans or distressed real estate, for financial institutions or asset management companies. Their primary responsibilities include analyzing troubled assets, negotiating repayment or settlement plans, and coordinating with legal teams to recover value from these assets. They play a key role in minimizing losses and maximizing recoveries for their organizations. Asset Resolution Specialists often work with borrowers, investors, and other stakeholders to find the most effective solutions for asset recovery. This role requires strong analytical, negotiation, and communication skills.

What are the key skills and qualifications needed to thrive as an asset resolution specialist?

Asset Resolution Specialists require strong analytical skills, financial acumen, and experience with loan workout or collections, often supported by a degree in finance, business, or a related field. Familiarity with loan management systems, financial analysis tools, and regulatory compliance is typically necessary. Excellent negotiation, problem-solving, and communication skills help them manage complex cases and build rapport with clients. These capabilities are crucial for maximizing asset recovery, minimizing losses, and ensuring regulatory adherence within financial institutions.

What are some common challenges faced by asset resolution specialists when managing distressed assets, and how can these be addressed?

Asset Resolution Specialists often deal with complex cases involving distressed assets, such as non-performing loans or foreclosed properties. Challenges may include negotiating with difficult stakeholders, navigating regulatory requirements, and balancing the interests of creditors and borrowers. To address these challenges, specialists typically rely on strong negotiation skills, a thorough understanding of legal and financial procedures, and close collaboration with legal, compliance, and risk management teams. Staying organized and proactive in communication helps ensure efficient resolution and maximizes asset recovery.

What is the difference between Asset Resolution Specialist vs Loan Processor?

AspectAsset Resolution SpecialistLoan Processor
Required credentialsHigh school diploma or equivalent; certifications in asset management or financeHigh school diploma or equivalent; mortgage or loan processing certifications
Work environmentFinancial institutions, asset management firms, or loan servicing companiesMortgage companies, banks, or lending institutions
Employer and industry usageUsed in asset recovery, default management, and loan servicingUsed in mortgage loan processing and approval
Common search and comparison intentUnderstanding roles in asset management and default resolutionUnderstanding loan processing tasks and responsibilities

The Asset Resolution Specialist focuses on managing distressed assets, resolving defaults, and recovering assets, often requiring knowledge of asset management and finance. In contrast, a Loan Processor handles the collection and verification of documents to prepare loan applications for approval. While both roles operate within financial services, they serve different functions in the loan lifecycle.

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What job categories do people searching Asset Resolution Specialist jobs look for?

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Asset Resolution Specialist jobs near you
Infographic showing various Asset Resolution Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.

Asset Resolution Specialist

East West Bank

Rowland Heights, CA • On-site

$20 - $28/hr

Full-time

Re-posted 10 days ago

East West Bank rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

116th of 171 rated banks

Job description

Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. 
 
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
 

Asset Resolution Specialist is responsible for the collection of overdue payments for Single Family Loans, Home Equity Lines of Credit and Credit Cards while minimizing collection costs and loan losses on assigned accounts.  This role conducts timely and effective collection follow-up in varying stages, and on accounts where a potential for risk to the Bank is evident.  


  • Make collection calls on delinquent Single Family mortgage, home equity lines of credit (HELOC) and/or credit cards.
  • Obtain reason for delinquency and assist customers in setting payment arrangements while adhering to the Fair Debt Collections Practice Act (FDCPA) and internal policies and procedures.
  • Verify customer contact information and accurately document conversation into the collections servicing systems.
  • (Optional) Monitor Bankruptcy (BK) filings on an as needed basis to support the Bankruptcy and Foreclosure Specialists.
  • (Optional) Handle foreclosure process and legal remedies for mortgage, HELOC and investor delinquent mortgage loans
  • (Optional) Interact with inside and outside attorneys when legal issues arise on foreclosures, bankruptcy or pending litigation and settlement agreements.
  • Other duties as assigned.

  • Bachelor’s Degree or equivalent education and work experience required
  • 2 + years of mortgage or customer service skills
  • Banking, accounting or mortgage experiences preferred
  • Excellent verbal, written and interpersonal communication skills
  • Proficient with Microsoft Word, Excel and Outlook
  • Bilingual in Mandarin preferred.

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.


The base pay range for this position is USD $20.00/Hr. - USD $28.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

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