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Asset Configuration Manager Jobs in Florida (NOW HIRING)

Apex Informatics

Customer Support Technician

Boca Raton, FL · On-site

$17.25 - $23.50/hr

... asset tracking, detailed documentation, installation, configuration, remediation, and ... Able to manage multiple priorities and work independently or in a team. * Effective under pressure ...

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Asset Configuration Manager information

What is an asset configuration manager?

An Asset Configuration Manager is responsible for overseeing and maintaining an organization’s asset and configuration management processes. This role involves tracking, managing, and updating information about hardware, software, and other IT assets throughout their lifecycle. Asset Configuration Managers ensure data accuracy in configuration management databases (CMDBs), support compliance efforts, and help optimize the use and cost of IT resources. They also collaborate with other IT and business teams to align asset management practices with organizational goals.

What are the key skills and qualifications needed to thrive as an asset configuration manager?

To thrive as an Asset Configuration Manager, you need a solid understanding of IT asset management, configuration management principles, and a relevant degree or equivalent experience. Familiarity with configuration management databases (CMDBs), ITIL certification, and proficiency in asset tracking tools are typically important. Strong analytical thinking, attention to detail, and excellent communication skills help in managing assets and collaborating across teams. These abilities ensure accurate asset records, compliance, and efficient change management within an organization.

What are some common challenges asset configuration managers face when maintaining accurate asset records?

Asset Configuration Managers often encounter challenges such as integrating data from multiple sources, ensuring all asset changes are properly documented, and keeping records up-to-date amid frequent updates or system changes. Inaccurate or incomplete data can lead to compliance issues and inefficiencies in resource allocation. Collaborating closely with IT, procurement, and operations teams is essential to maintain data integrity and streamline the asset lifecycle management process.

What is the difference between Asset Configuration Manager vs Asset Inventory Specialist?

AspectAsset Configuration ManagerAsset Inventory Specialist
CertificationsITIL, CompTIA, or similarNone or basic inventory management certifications
Work EnvironmentIT departments, data centers, enterprise environmentsWarehouses, offices, asset tracking departments
ResponsibilitiesManaging asset configurations, maintaining CMDB, ensuring asset integrityTracking asset inventory, updating asset records, physical asset audits

The Asset Configuration Manager focuses on maintaining accurate configuration data and managing asset relationships within IT systems, while the Asset Inventory Specialist primarily handles physical asset tracking and record updates. Both roles are essential for effective asset management but differ in scope and technical complexity.

What are popular job titles related to Asset Configuration Manager jobs in Florida?

For Asset Configuration Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Asset Configuration Manager jobs in Florida look for?

The top searched job categories for Asset Configuration Manager jobs in Florida are:

What cities in Florida are hiring for Asset Configuration Manager jobs?

Cities in Florida with the most Asset Configuration Manager job openings:

Asset Configuration Manager jobs near you
Infographic showing various Asset Configuration Manager job openings in Florida as of August 2026, with employment types broken down into 58% Full Time, and 42% Contract. Highlights an 100% In-person job distribution.

Process Manager

Five Rivers IT, Inc.

Fort Lauderdale, FL • On-site

Temporary

Posted 9 days ago

Job description

seeking a Process Manager to design, standardize, and govern IT operational processes spanning the organization's core infrastructure and security technology stack including ServiceNow (ITSM/ITAM/ITOM), Dell hardware and endpoint lifecycle management, Cisco networking infrastructure, and Palo Alto Networks security operations.
This role sits at the intersection of process governance and vendor technology, working closely with infrastructure engineering, network operations, security, and service desk teams to ensure that incident, change, request, asset, and problem management processes are consistently defined, documented, and enforced across all supported platforms. The Process Manager will be the connective tissue between ServiceNow as the system of record and the underlying Dell, Cisco, and Palo Alto technology teams executing day-to-day operations.
Key Responsibilities
  • Own and continuously improve core ITSM process areas (Incident, Problem, Change, Request, and Asset Management) within ServiceNow, ensuring alignment with ITIL best practices.
  • Partner with infrastructure and network engineering teams to define and document processes governing Dell hardware/endpoint lifecycle (procurement, deployment, refresh, retirement) within ServiceNow ITAM.
  • Establish and maintain change and configuration management processes for Cisco networking infrastructure, ensuring CMDB accuracy and proper change governance for network changes.
  • Design and enforce security-related operational processes in coordination with the security team for Palo Alto Networks firewall, security policy, and incident response workflows.
  • Serve as process owner/SME across cross-functional teams, facilitating process workshops, gap analyses, and continuous improvement initiatives.
  • Develop and maintain process documentation, workflow diagrams, RACI matrices, and SOPs for all governed processes.
  • Monitor process KPIs/SLAs (e.g., ticket resolution times, change success rates, CMDB accuracy) and drive corrective action where performance gaps exist.
  • Support ServiceNow platform governance, including workflow configuration requests, module rollouts, and integration with vendor tools (Dell, Cisco, Palo Alto) where applicable.
  • Lead or support audits and compliance reviews related to IT process adherence (e.g., NERC/CIP, internal controls) as applicable to the energy/utility environment.
  • Provide training and process guidance to technical teams and service desk staff to ensure consistent adoption.
Required Qualifications
  • 5+ years of experience in IT process management, ITSM, or IT service delivery, ideally within a large enterprise or utility/regulated environment.
  • Hands-on experience with ServiceNow, including ITSM modules (Incident, Problem, Change, Request) and familiarity with ITAM/CMDB.
  • Working knowledge of infrastructure and security technologies from Dell (hardware/endpoint), Cisco (networking), and Palo Alto Networks (security/firewall) - deep engineering expertise not required, but strong operational/process fluency across these platforms is essential.
  • Strong understanding of ITIL framework and process governance principles; ITIL Foundation certification preferred.
  • Proven experience facilitating cross-functional process design and improvement initiatives with technical and non-technical stakeholders.
  • Excellent documentation, communication, and stakeholder management skills.
  • Bachelor's degree in Information Technology, Business, or related field (or equivalent experience).
Preferred Qualifications
  • Experience in a utility, energy, or NERC/CIP-regulated environment.
  • ServiceNow certification(s) (e.g., CSA, ITSM Implementation Specialist) a plus.
  • Experience with vendor/asset lifecycle management programs spanning hardware refresh cycles, network infrastructure changes, and security policy governance.
  • Familiarity with change advisory board (CAB) processes and enterprise change management at scale.
Location & Work Arrangement
This role is based out of the AOB office in FT Lauderdale Florida on a hybrid schedule. Occasional travel to the Juno Beach Head Quarters and Miami office may be required to support cross-site process alignment, stakeholder workshops, or infrastructure/security team engagements. Candidates should be based within a commutable distance of the Palm Beach / Broward / Miami-Dade corridor.

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