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ASK Consulting

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IVR/IVA Platform & Migration Specialist (128752)

Rosemead, CA · On-site

$42 - $47/hr

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: IVR/IVA Platform ...

ASK Consulting

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Recruiting Coordinator - Talent Acquisition Operations (278599)

Atlanta, GA · On-site

$27.44/hr

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Recruiting Coordinator ...

ASK Consulting

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ESC Administrator II (cur_88_55@curatelyai.net)

Orlando, FL · Remote

$25 - $26/hr

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: ESC Administrator II ...

ASK Consulting

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Workstream Lead SAP - Order to Cash (cur_1_128803@curatelyai.net)

Lehi, UT · On-site

$45 - $50/hr

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Workstream Lead SAP - Order ...

ASK Consulting

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Project Manager -- Customer Experience (cur_1_128751@curatelyai.net)

Rosemead, CA · On-site

$50 - $56/hr

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Project Manager -- Customer ...

ASK Consulting

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Sr Product Delivery Manager (cur_1_128750@curatelyai.net)

Rosemead, CA · On-site

$50 - $53/hr

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Sr Product Delivery Manager ...

ASK Consulting

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Korean- Logistics Specialist (cur_1_128873@curatelyai.net)

Santa Ana, CA · On-site

$45/hr

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Korean- Logistics ...

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ASK Consulting

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Business Analyst (cur_1_128753@curatelyai.net)

Rosemead, CA · On-site

$30 - $34/hr

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Business Analyst Location:

ASK Consulting

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Product Owner (cur_88_35@curatelyai.net )

Overland Park, KS · On-site

$65.21/hr

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Product Owner Location:

Ask IT consulting

BMC Automation Consultant

Troy, MI · On-site

Company Description Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is ...

Ask IT consulting

SAP Programming Consultant

Columbia, SC · On-site

$58.25 - $79.50/hr

Company Description Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is ...

Ask IT consulting

SAP PS Consultant

Raleigh, NC · On-site

$61.25 - $83.50/hr

Company Description Ask ITC Inc. is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a ...

Ask IT consulting

Web Designer Consultant

Columbia, SC · On-site

Company Description Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is ...

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How much do ask consulting jobs pay per year?

As of Aug 14, 2026, the average yearly pay for ask consulting in the United States is $80,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $105,500.00 per year, depending on experience, location, and employer.

What is the difference between Ask Consulting vs Data Analyst?

AspectAsk ConsultingData Analyst
Required CredentialsTypically requires consulting certifications, industry-specific knowledgeOften requires a degree in data science, statistics, or related fields
Work EnvironmentConsulting firms, client sites, project-basedCorporate offices, data centers, remote options
Employer & Industry UsageConsulting firms across various industriesBusinesses, finance, healthcare, tech sectors
Common Search & ComparisonYesYes

Ask Consulting and Data Analysts both work with data, but Ask Consulting focuses on providing strategic advice and solutions to clients across industries, often requiring consulting certifications. Data Analysts primarily analyze data to inform business decisions, usually holding degrees in data-related fields. While their work environments and credentials differ, both roles are essential in data-driven industries and are frequently compared by job seekers.

What is Ask Consulting?

ASK Consulting is a professional staffing and workforce solutions company that specializes in providing talent and consulting services to businesses across various industries. They help companies find skilled professionals for temporary, contract, and permanent roles, with a focus on IT, healthcare, and other technical fields. ASK Consulting partners with clients to understand their hiring needs and connects them with qualified candidates, streamlining the recruitment process. Their services are designed to help organizations meet their workforce demands efficiently and effectively.

How does a consultant at Ask Consulting typically collaborate with client teams to ensure project success?

Consultants at ASK Consulting work closely with client teams through regular meetings, workshops, and progress updates to understand their unique challenges and objectives. Collaboration often involves gathering requirements, facilitating brainstorming sessions, and providing actionable recommendations tailored to the client's needs. Consultants are expected to communicate clearly, adapt to different work cultures, and align their expertise with client goals to drive successful project outcomes. This role often requires balancing multiple projects and stakeholders, making strong interpersonal and organizational skills essential.

What are the key skills and qualifications needed to thrive as a consulting professional, and why are they important?

To thrive as a Consultant, you need strong analytical skills, industry knowledge, and typically a relevant degree such as business, finance, or a specialized field. Familiarity with data analysis tools, project management software, and sometimes certifications like PMP or Six Sigma are generally advantageous. Outstanding communication, problem-solving, and interpersonal skills help consultants build trust with clients and deliver actionable recommendations. These skills are crucial for developing effective solutions, managing client relationships, and ensuring successful project outcomes.
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What cities are hiring for Ask Consulting jobs?

Cities with the most Ask Consulting job openings:

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Ask Consulting jobs near you
Infographic showing various Ask Consulting job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 85% Full Time, 8% Part Time, and 6% Contract. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution, with an average salary of $80,827 per year, or $38.9 per hour.

IVR/IVA Platform & Migration Specialist (128752)

ASK Consulting

Rosemead, CA • On-site

$42 - $47/hr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".


Job Title: IVR/IVA Platform & Migration Specialist

Location:  Rosemead, CA

Duration: 12 Months

Pay Range: $42/Hr to $47/Hr on W2

 

Job Description:

Education Requirement: Bachelor's Degree

Day-to-Day Responsibilities/Workload:

  • IVR/IVA Platform & Migration Specialist

Role Summary:

  • Leads discovery, configuration analysis, telephony/routing design, and migration of customer journeys from legacy IVR platforms to IVA solutions.
  • Analyzes existing call flows, prompts, integrations, data dependencies, and routing logic, then translates approved requirements into platform-specific configuration and migration plans.

Key Expertise:

  • Enterprise IVR platforms
  • IVA migration and modernization
  • Telephony and contact-center routing
  • Speech recognition and DTMF
  • IVR/IVA configuration
  • APIs, integrations, and relational data
  • Platform troubleshooting and testing

Core Responsibilities:

  • Analyze and document existing IVR applications, call flows, routing, transfers, prompts, variables, integrations, and error handling.
  • Identify legacy logic, undocumented behavior, dependencies, and platform constraints.
  • Define configuration requirements, routing treatments, variables, prompts, integrations, and operational controls.
  • Create IVR-to-IVA migration mappings and recommend retention, redesign, consolidation, or retirement of legacy functionality.
  • Support deployment, cutover, rollback, stabilization, and post-migration validation.
  • Analyze telephony, queueing, transfer, and contact-center integration requirements.
  • Collaborate with Product, BA, Engineering, Architecture, Telephony, and Operations teams.
  • Develop and execute platform-focused testing; troubleshoot routing, configuration, integration, and migration issues.
  • Produce platform documentation, support procedures, and knowledge-transfer materials.

Not Responsible For:

  • Product Management
  • Business Analysis
  • Test Management ownership
  • Content/conversation writing
  • Generative AI prompt engineering
  • Defining product scope or business requirements

Primary Objective:

  • Determine how the current IVR operates, identify all platform and telephony dependencies, and ensure approved customer journeys are successfully configured and migrated to the target IVA platform.

Required Skills/Attributes:

  • 3-5 years of hands-on experience with enterprise IVR, IVA, voice self-service, contact-center, or related platforms.
  • Experience migrating deterministic IVR journeys to NLU, generative-AI, or agentic IVA platforms.
  • Experience with the IVR, IVA, telephony, or contact-center platforms used by the organization.
  • Demonstrated experience analyzing or configuring complex IVR call flows.
  • Strong understanding of telephony, routing, queues, transfers, DTMF, speech recognition, no-input, no-match, and fallback behavior.
  • Experience supporting IVR modernization, platform migration, or replacement.
  • Working knowledge of relational databases, data mappings, APIs, and enterprise integrations.
  • Experience identifying embedded platform logic and undocumented configuration behavior.
  • Strong troubleshooting skills across telephony, routing, platform configuration, data, and integration layers.
  • Experience supporting platform-specific testing, cutover, rollback, and production stabilization.
  • Ability to communicate platform concepts to product, business, testing, and operational stakeholders.

Desired Skills/Attributes:

  • Familiarity with CRM, customer-information, authentication, billing, payment, outage, service-order, or related customer-service integrations.
  • Familiarity with contact-center analytics and operational monitoring.
  • Experience in a regulated or high-availability customer-service environment.
  • Experience working with implementation vendors and distributed technical teams.


About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.