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Asc Service Delivery Support Manager Jobs (NOW HIRING)

CleanHarbors

Service Delivery Manager

Fargo, ND · On-site

Safety-Kleen i is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily ... Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of ...

Sunbelt Rentals

Service Support Manager

Westbury, NY · On-site

$64K - $89K/yr

As a Service Support Manager, you will have two direct reports; the Parts Manager and the Administrative Assistant. The Service Support Manager will work hand in hand with the Service Manager (who ...

SHI International

Support project teams in developing and executing recovery plans when necessary. Governance ... service delivery, or operations management experience. * Experience managing technical/data ...

New

Lowe's

Market Delivery Support Specialist

Hebron, KY · On-site

$17.25 - $23/hr

... manage and resolve customer issues, including escalations and Executive Care cases. • Monitor and ... Minimum Qualifications • 1-2 Years in customer service or support roles • Ability to read ...

Apple Bank

Service Delivery Manager, AVP

Scarsdale, NY · On-site

$150K - $180K/yr

This position partners closely with the Head of Service Delivery to oversee all operational aspects ... The Manager must also have proven experience supporting end-user desktops and laptops with the most ...

Lowe's

Market Delivery Support Specialist

Nashville, TN · On-site

$17.50 - $23/hr

... manage and resolve customer issues, including escalations and Executive Care cases. • Monitor and ... Minimum Qualifications • 1-2 Years in customer service or support roles • Ability to read ...

Harvard University

AV Support Manager

Boston, MA · On-site

Manage service delivery operations, including ticket triage, scheduling workflows, escalation processes, and coordination of high-priority support requests. * Coordinate audiovisual support for live ...

Amat

Service Delivery Project Manager

Portland, OR · Hybrid

$88K - $121K/yr

We're committed to providing programs and support that encourage personal and professional growth ... Maintain oversight of and manage project risksand escalate as needed * Ensure that the Service ...

Amat

Service Delivery Project Manager

Hillsboro, OR · Hybrid

$88K - $121K/yr

We're committed to providing programs and support that encourage personal and professional growth ... Maintain oversight of and manage project risksand escalate as needed * Ensure that the Service ...

Rightway

Manager, Navigation Service Delivery

Denver, CO · On-site

$69K - $86K/yr

... motivated Manager to lead Billing Claims and Health Systems Navigation Service Delivery for ... Support new organization launches, refresher training, and account-specific training for ...

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Asc Service Delivery Support Manager information

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$29K

$93.9K

$160.5K

How much do asc service delivery support manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for asc service delivery support manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Asc Service Delivery Support Manager jobs?

For Asc Service Delivery Support Manager jobs, the most frequently searched job titles are:

Onsite Support Manager

San Diego, CA • On-site

Worldwide TechServices
IT Services • 1 - 5K employees
Learn more about Worldwide TechServicesexternal

Other

Re-posted 16 days ago

Worldwide TechServices rating

4.9

Company rating: 4.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

216th of 226 rated it services

Job description

Onsite Support Manager Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Tewksbury, MA we provide infrastructure and professional services to the world’s leading technology providers, outsourcers, large and small businesses, and consumers. The Onsite Support Manager position is responsible for managing a positive relationship and active contracts between WWTS and client. Oversees the establishment of procedures and customer service polices to maintain high standards and ensure quality customer service. Grows and develops client relationships to ensure the growth of revenue. Manages staff. The Service Delivery reports to the Program Manager or Director. Due to government contract requirements, U.S. Citizenship is required for this position.

Responsibilities:

  • Manages and understands client needs and expectations
  • Provide and track deliverables based on contract, statement of work and solution designs
  • Responsible for meeting Service Level Agreements, Key Perfomrance Indicators and internal goals
  • Manages formal customer complaints for root cause and quick resolution
  • Manages formal process to address customer complaints for root cause and quick resolution
  • Ensure compliance of all aspects of contracts
  • Manage and own the daily operations of the sites assigned
  • Manages multiple technicains, coordinators, and other personnel as assigned
  • May manage multiple sites
  • Responsible for program financial activities
  • Pursues additional revenue through projects
  • Develop and manage project timelines and budget based on key project milestones
  • Identify process improvement opportunities
  • Identify optimization opportunities
  • Implements process improvement and optimization recommendations in order to improve program objectives
  • Responsible for preparing and presenting client regular reports and briefings to the client and management
  • Uses system applications to update/monitor customer activity
  • Acts as a liaison to ensure that communication between client and field service organization are maintained effectively, so that quality service can be delivered to customers
  • Facilitates weekly and monthly customer satisfaction reviews with clients
  • Additional duties may be assigned to meet business needs
  • Additional requirements may exist if offer of employment is extended
  • Occassional travel required
Requirements
  • Education and Experience: Typically requires a Bachelor’s degree at least 3-5 years of experience or an equivalent amount of experience; or additional education with less experience
  • Experience with IT service delivery
  • Certifications and/or Qualifications: Knowledge of relevant technical software
  • Skills: Excellent written and oral communication skills
  • Excellent customer service skills
  • Excellent organizational skills
  • Excellent interpersonal skills
  • Ability to oversee the planning, organization, development, and implementation of projects and services
  • Ability to maintain professionalism when interacting with clients and addressing concerns

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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