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Artificial Intelligence Customer Service Jobs (NOW HIRING)

PRGX Global, Inc

Artificial Intelligence Intern

Atlanta, GA · On-site

$14.50 - $19.25/hr

We provide software and services to maximize revenue recovery and drive margin improvement for our ... artificial intelligence. • Communicate complex data insights and findings to non-technical ...

SCATR Corp.

Artificial Intelligence Engineer

Cleveland, OH · On-site

$111K - $133K/yr

We integrate with global providers like Amazon Web Services, Microsoft Azure, Google Cloud and ... of customer-reported issues. Why SCATR? * Innovative Technology: Work with cutting-edge ...

PRGX Global, Inc

Artificial Intelligence Intern

Atlanta, GA · On-site

$14.50 - $19.25/hr

We provide software and services to maximize revenue recovery and drive margin improvement for our ... artificial intelligence. • Communicate complex data insights and findings to non-technical ...

PRGX Global, Inc

Artificial Intelligence Intern

Atlanta, GA · On-site

$14.25 - $19/hr

We provide software and services to maximize revenue recovery and drive margin improvement for our ... artificial intelligence. · Communicate complex data insights and findings to non-technical ...

PRGX Global, Inc

Artificial Intelligence Intern

Atlanta, GA · On-site

$14.25 - $19/hr

We provide software and services to maximize revenue recovery and drive margin improvement for our ... artificial intelligence. · Communicate complex data insights and findings to non-technical ...

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Artificial Intelligence Customer Service information

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How much do artificial intelligence customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for artificial intelligence customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Artificial Intelligence Customer Service vs Customer Support Specialist?

AspectArtificial Intelligence Customer ServiceCustomer Support Specialist
Required CredentialsNone or technical training in AI systemsHigh school diploma or higher, customer service certifications
Work EnvironmentVirtual, AI platforms, chatbots, online systemsCall centers, retail stores, office settings
Industry UsageTech companies, e-commerce, service providersRetail, telecom, hospitality
Common Search IntentUnderstanding AI-driven customer supportProviding direct customer assistance

Artificial Intelligence Customer Service involves managing AI systems and chatbots to handle customer inquiries automatically, often requiring technical knowledge. Customer Support Specialists interact directly with customers, providing personalized assistance. While AI Customer Service focuses on automation, Customer Support Specialists emphasize human interaction. Both roles are essential in customer service operations but differ in skills, environment, and approach.

Can artificial intelligence customer service do customer service jobs?

Artificial Intelligence Customer Service roles involve developing and managing AI systems that handle customer interactions, such as chatbots and virtual assistants. While AI can automate many routine tasks, human customer service representatives are still needed for complex issues and personalized support. AI tools require skills in machine learning, natural language processing, and data analysis to be effective in customer service environments.

What is artificial intelligence in customer service?

Artificial intelligence in customer service involves using computer systems and algorithms to automate and improve interactions with customers, such as through chatbots and virtual assistants. AI tools can analyze customer data, provide instant responses, and help resolve issues efficiently, often requiring knowledge of programming, machine learning, and customer support processes.

What cities are hiring for Artificial Intelligence Customer Service jobs?

Cities with the most Artificial Intelligence Customer Service job openings:

What states have the most Artificial Intelligence Customer Service jobs?

States with the most job openings for Artificial Intelligence Customer Service jobs include:

What are popular job titles related to Artificial Intelligence Customer Service jobs?

For Artificial Intelligence Customer Service jobs, the most frequently searched job titles are:

Artificial Intelligence Customer Service jobs near you
Infographic showing various Artificial Intelligence Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Software Engineer-Artificial Intelligence 5 Skill Code:6J7-Artificial Intelligence

Cambridge, MA • On-site

LanceSoft, Inc.
Recruiting and Staffing Services • 1 - 5K employees
Learn more about LanceSoft, Inc.external

Full-time

Re-posted 9 days ago

Job description

Job Summary:
LanceSoft, Inc. is seeking a Software Engineer specializing in Artificial Intelligence to design, develop, and implement AI algorithms and models. The role involves analyzing AI tools, managing large datasets, and collaborating with cross-functional teams to enhance AI capabilities and ensure ethical standards.
Responsibilities:
• Designs, develops, documents and implements appropriate and best-fit Artificial Intelligence algorithms and models using standard methods and tools considering ethical implications and potential biases.
• Uses existing AI tools to analyze their effectiveness in code generation, and application to avionics code.
• Collects, cleans, preprocesses and analyzes large datasets to ensure data quality, reliability and identifies patterns, trends, and insights.
• Tests, documents, and debugs Artificial Intelligence models and software systems.
• Trains, evaluates and optimizes performance and capabilities of Artificial Intelligence models.
• Conducts Safety Risk Management process for Artificial Intelligence models in accordance with organizational standards.
• Integrates and deploys efficient and scalable Artificial Intelligence models into production environments.
• Monitors, validates and improves in-production Artificial Intelligence models.
• Partners with cross functional teams and domain experts to understand business requirements, gather feedback, and iterate Artificial Intelligence models and algorithms.
• Researches and implements current and emerging technologies, tools, frameworks, and regulations in the engineering Artificial Intelligence environment and contributes to Artificial Intelligence Design Practice(s).
• Oversees the design, development, documentation and implementation of appropriate and best-fit Artificial Intelligence algorithms and models using standard methods and tools considering ethical implications and potential biases.
• Oversees a small technical team to accomplish technical milestones, and contributes to the development of advanced AI software capabilities.
• Communicates technical progress, hurdles, proposed solutions, and team updates to Leadership.
• Leads design, development, documentation and implementation of appropriate and best-fit Artificial Intelligence algorithms and models using standard methods and tools considering ethical implications and potential biases.
• Ability to lead and help junior engineers in accomplishing technical engineering activities.
Qualifications:
Required:
• Bachelor's degree and typically 3 or more years' experience in a software engineering classification or a Master's degree with 1 year of experience in a software engineering classification.
• Must be able to work onsite in Cambridge, MA
• No relocation offered
Preferred:
• Education or experience in AI Algorithms and/or use of AI Tools
Company:
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele. Founded in 2000, the company is headquartered in Herndon, USA, with a team of 5001-10000 employees. The company is currently Late Stage.
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About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

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