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Army Research Laboratory Jobs (NOW HIRING)

Service Desk Technician

Aberdeen, MD · On-site

$40K - $80K/yr

... the Army Research Laboratory in Aberdeen, MD. Work is performed on site. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This ...

... the Army Research Laboratory in Aberdeen, MD. Work is performed on site. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This ...

... Army Research Laboratory in Adelphi, MD. Work is performed on site. Job Responsibilities: * Monitor and manage network performance, availability, and security. * Implement and enforce network ...

This position is an Administrative Support Specialist to support the Strategic Initiatives Office within the Army Research Laboratory's Research Business Directorate (G9) in Adelphi, Maryland. The ...

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Army Research Laboratory information

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How much do army research laboratory jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for army research laboratory in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Army Research Laboratory position, and why are they important?

To thrive at the Army Research Laboratory, you should have a strong background in scientific research, engineering, or computer science, typically supported by an advanced degree in a relevant technical field. Familiarity with laboratory instruments, data analysis software, and specialized military research tools such as MATLAB or simulation environments is often required. Strong analytical thinking, collaboration skills, attention to detail, and effective communication are key soft skills for success. These abilities are crucial for tackling complex research challenges, managing projects efficiently, and contributing to multidisciplinary teams advancing defense technologies.

What does the Army Research Laboratory do?

The Army Research Laboratory conducts scientific research and development to advance technologies for military applications, including materials, electronics, and cybersecurity. Researchers at the lab work on innovative solutions to support national defense and often use specialized tools and experimental methods.

What does a typical workday look like at the Army Research Laboratory?

A typical day at the Army Research Laboratory involves hands-on experimentation, data analysis, and regular collaboration with interdisciplinary teams of scientists, engineers, and military personnel. Researchers are often engaged in designing experiments, writing technical reports, attending project meetings, and occasionally presenting findings to stakeholders. The work environment is dynamic and project-driven, with opportunities to contribute to cutting-edge defense technologies. Team members frequently share knowledge and resources, fostering a strong sense of teamwork and innovation. This structure allows employees to continuously learn, grow professionally, and see the real-world impact of their work.

What is an Army Research Laboratory?

An Army Research Laboratory (ARL) job involves conducting cutting-edge scientific research and technological development to support the U.S. Army's mission. Employees work in various fields such as engineering, cybersecurity, artificial intelligence, and materials science to enhance military capabilities. These roles can be civilian or military and often involve collaboration with universities, industry, and other government agencies. ARL jobs contribute to innovations in defense technology, helping to ensure the safety and effectiveness of soldiers in the field.

More about Army Research Laboratory jobs
What cities are hiring for Army Research Laboratory jobs? Cities with the most Army Research Laboratory job openings:
What states have the most Army Research Laboratory jobs? States with the most job openings for Army Research Laboratory jobs include:
What job categories do people searching Army Research Laboratory jobs look for? The top searched job categories for Army Research Laboratory jobs are:
Infographic showing various Army Research Laboratory job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 96% In-person, and 4% Hybrid job distribution, with an average salary of $45,815 per year, or $22 per hour.

Service Desk Technician

SAIC

Aberdeen, MD • On-site

$40K - $80K/yr

Full-time

Re-posted 23 days ago


SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

78th of 223 rated it services


Job description

Job Description
Description
SAIC is seeking a Service Desk Technician II to serve as the face of a new team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues for the Army Research Laboratory in Aberdeen, MD. Work is performed on site.
Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security.
Job Responsibilities:
  • Provide Tier I and Tier II technical support for hardware and software.
  • Recommend system modifications to enhance the usability of Information Systems and network resources.
  • Route and escalate requests to Tier III and other teams for quick customer issue resolution.
  • Work alongside network services, software systems engineering teams, and/or application development teams to restore service and correct core problems.

Qualifications
Required Education and Yrs of experience:
  • Must have a High School Diploma with two (2) years of relevant experience working in an IT or Service Desk environment.
Clearance Requirements:
  • Must be a US Citizen.
  • Must have an active DoD Secret Clearance. And must be willing to obtain a Top Secret clearance.
Required Certification:
  • IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
  • Must receive Microsoft 365 Certified: Endpoint Administrator Associate, or equivalent, within 6 months of start date.
Preferred:
  • BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts.
  • Proficiency with Microsoft Office products.
  • Experience creating and modifying documentation for technical processes and procedures.
  • Experience working in a Department of Defense (DoD) environment.
  • A problem solver and troubleshooter who thrives in resolving complex problems.
  • Strong self-starter requiring minimal supervision.
  • Excellent communication skills (written and oral) and interpersonal skills.
  • Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
Overview
SAIC accepts applications on an ongoing basis and there is no deadline.
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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