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Solution Architect – Army

Appian’s Customer Success organization partners with federal customers, advising and supporting them on how to architect and deliver Appian-based solutions. We are seeking a Solution Architect to help grow our federal business and work closely with U.S. Army customers to design integrated solutions and create compelling offers.

As a Solution Architect supporting the U.S. Army, you will serve as a key technical leader within Appian’s Customer Success team and a trusted advisor to Army mission, program, and technology stakeholders. You will define integrated Appian solutions that support Army modernization priorities, using Appian as an agility layer to connect mission processes, legacy systems, enterprise data, and operational workflows.

Responsibilities

• Advise customers on the technical design, architecture, and implementation of Appian solutions on private cloud or on‑premise hosting, and/or integrating Appian government cloud offerings with the customer’s infrastructure.
• Support the sales cycle through the creation of high‑value, differentiated solutions that integrate program and project management disciplines with a compelling technical solution and delivery roadmap.
• Present and vet integrated solutions and complex technical concepts and designs to customers and other audiences.
• Support customers on the configuration, testing, deployment, and operations of Appian applications, following agile delivery methodologies and Appian best practices.
• Work with clients on all aspects of their program to drive technical success and efficiency, including advising on development practice, program management, governance, and delivery automation (version control, configuration management, and other DevSecOps and Infrastructure Automation practices).
• Lead the definition and development of Appian Customer Success innovations and offerings to support leading Appian delivery capabilities, and bring together emerging requirements and practices from customers and industry.
• Collect and review technical challenges with a team of architects and distill them into common best practices and common solutions.
• Support the development and review of whitepapers and pre‑sales solutioning and proposals.
• Advise Army customers on how to position Appian as an agility layer that integrates mission and business processes across existing Army systems of record, using Appian features such as Data Fabric to unify, relate, and act on data without requiring wholesale replacement of existing platforms.
• Design Appian‑based solution architectures for Army modernization initiatives that connect operational workflows, case management, process automation, and data orchestration across complex enterprise environments.
• Demonstrate experience supporting or solutioning within the Army C5ISR ecosystem and/or related command, control, communications, cyber, intelligence, surveillance, and reconnaissance mission systems.
• Apply familiarity with Army enterprise systems and modernization programs, including ECMA, GCSS‑Army for logistics, GFEBS, LMP, ACWS, and other systems and capabilities managed under CPE ES2.
• Work with Army stakeholders, mission owners, system integrators, and technical teams to shape architectures that respect Army hosting, cybersecurity, RMF/ATO, data access, integration, and interoperability constraints.
• Support Army‑focused capture, proposal, whitepaper, and customer advisory efforts by translating Appian platform capabilities into mission‑relevant technical solutions and modernization roadmaps.

Qualifications

• Bachelor’s degree in Computer Science, Engineering or a related field.
• At least 5 years of experience advising customers on design and implementation of government cloud computing platforms, and at least 10 years of multi‑tier application design and architecture.
• Experience with architecting secure cloud‑based hosting solutions for federal customers using Amazon AWS, Google Cloud Platform (GCP), and/or Microsoft Azure.
• Leadership experience designing, architecting, or delivering one or more enterprise‑level cloud environments (e.g., C2S, JWICS, GovCloud, etc.).
• Experience authoring federal proposals and whitepapers is required.
• In‑depth experience managing federal programs and projects and leading IT delivery using agile frameworks, tooling and methodologies, including Scrum and SAFe.
• Experience accelerating IT solutions under the federal government’s Risk Management Framework is preferred.
• Experience with designing and implementing DevSecOps pipelines and Infrastructure Automation frameworks, using toolsets such as Jenkins, Puppet, Ansible, SaltStack, Cucumber, JMeter, and Fitnesse, is preferred.
• Willingness to travel 10-15% to support customer engagements, including SCIFs.
• Strong communication and presentation skills.
• Ability to guide client enterprise architecture teams during the design and implementation of scalable solutions.
• Excellent problem‑solving skills and talent for identifying creative solutions.
• Ability to identify and lead the creation of market offerings, and lead the formulation of corporate capabilities and intellectual property.
• Education and certifications: AWS, Google, or Azure certifications are a plus; PMP certification is preferred; Certified Scrum Master or other agile certifications are required.
• Clearance: Possession of or ability to obtain a U.S. government public trust and/or DoD clearance. TS/SCI with CI Poly strongly preferred.

Benefits

• Health coverage, Employee Assistance Program, life and disability insurance.
• Employee Stock Purchase Program (ESPP), retirement/pension plan, wellness dollars, tuition reimbursement.
• Family‑forming benefits and other comprehensive benefits, varying by country.

Equal Opportunity Employer

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice.