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Arena Manager Jobs in Washington (NOW HIRING)

Arena Stage

House Manager (Part-Time)

Washington, DC · On-site

$22/hr

WHO WE ARE Arena Stage is the voice of American theater resident in our nation's capital. Focused ... The House Manager is responsible for ensuring a safe, welcoming, accessible, and well-coordinated ...

camd

Arena Attendant - Columbia Gym

Columbia, MD · On-site

$17.50/hr

Address safety concerns promptly and communicate issues to management when appropriate. Arena Operations * Organize and monitor pick-up basketball games to ensure fair, safe play. * Prepare the Arena ...

camd

Arena Attendant - Columbia Gym

Columbia, MD · On-site

$17.50/hr

Address safety concerns promptly and communicate issues to management when appropriate. Arena Operations * Organize and monitor pick-up basketball games to ensure fair, safe play. * Prepare the Arena ...

Arena Stage

Theatre House Manager

Washington, DC · On-site

$22/hr

The House Manager is responsible for ensuring a safe, welcoming, accessible, and well-coordinated ... DUTIES & RESPONSIBILITIESAudience Experience LeadershipLead Front of House operations for Arena ...

AEG

Specialist, Arena Experience

Washington, DC · On-site

$57K - $62K/yr

Act as Manager on Duty for events as needed, directly supervising the Arena Experience event staff, supervisors, first aid team and ensuring the wellbeing and positive experience of all guests in ...

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Arena Manager information

What does an arena manager do?

An Arena Manager oversees the daily operations, maintenance, and scheduling of events within an arena or large event facility. Their responsibilities include coordinating with event organizers, managing staff, ensuring safety and security protocols are followed, and overseeing budgeting and financial planning for the venue. They also handle logistical aspects such as crowd control, vendor management, and ensuring the arena is compliant with all relevant regulations. The role requires strong leadership, organizational, and problem-solving skills to ensure events run smoothly and the facility remains profitable and well-maintained.

What are the key skills and qualifications needed to thrive as an arena manager, and why are they important?

To thrive as an Arena Manager, you need expertise in facility operations, event management, budgeting, and staff supervision, often supported by a degree in business, sports management, or a related field. Familiarity with scheduling software, maintenance systems, and compliance with safety regulations is typically required. Strong leadership, problem-solving ability, and effective communication are crucial soft skills for managing diverse teams and ensuring smooth event execution. These skills ensure safe, efficient operations and memorable experiences for attendees while optimizing revenue and minimizing risks.

What are some common challenges an arena manager faces during large-scale events, and how can they be addressed?

Arena Managers often encounter challenges such as coordinating multiple vendors, ensuring attendee safety, and managing tight event schedules during large-scale events. Effective communication and detailed planning with staff, security, and event organizers are essential to minimize disruptions. Developing contingency plans for emergencies and conducting regular walkthroughs can help address issues proactively. Staying organized and adaptable ensures smooth operations and a positive experience for both guests and event partners.

What is the difference between Arena Manager vs Event Coordinator?

AspectArena ManagerEvent Coordinator
Required CredentialsHigh school diploma; experience in facility managementHigh school diploma; experience in event planning
Work EnvironmentSports arenas, entertainment venuesVarious event locations, conference centers
Employer & Industry UsageSports teams, entertainment companiesEvent planning firms, venues
Common Search & ComparisonOperational management of arenasPlanning and coordinating events

The main difference is that an Arena Manager oversees the daily operations and maintenance of sports or entertainment venues, ensuring safety and functionality. An Event Coordinator focuses on planning, organizing, and executing specific events within venues. While both roles require organizational skills, the Arena Manager has a broader operational responsibility, whereas the Event Coordinator specializes in event logistics.

What are the most commonly searched types of Arena jobs in Washington?

The most popular types of Arena jobs in Washington are:

What are popular job titles related to Arena Manager jobs in Washington?

For Arena Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Arena Manager jobs in Washington look for?

The top searched job categories for Arena Manager jobs in Washington are:

Arena Manager jobs near you
Infographic showing various Arena Manager job openings in Washington as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, 2% Temporary, and 5% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution.

House Manager (Part-Time)

Arena Stage

Washington, DC • On-site

$22/hr

Part-time

Posted 9 days ago

Job description

WHO WE ARE
Arena Stage is the voice of American theater resident in our nation's capital. Focused on American artists, our productions are innovative and representative of stories from across the country. We nurture new plays and reimagine classics. We celebrate our democracy and diversity through a multitude of voices in our productions and community engagement programs to inspire people to action.
WHAT WE VALUE
A work culture that values experimentation and collaboration
Excellence in all aspects of our work
Diversity, Equity, Accessibility, and Inclusion throughout the organization and within our audiences and communities
Community service through education and public engagement
Effective partnerships and collaboration in the service of artists and arts professionals
A team-oriented approach to leadership, shared accountability, and mutual support
POSITION SUMMARY
Arena Stage seeks a part-time House Manager to support Audience Experience operations during performances and special events. The House Manager is responsible for ensuring a safe, welcoming, accessible, and well-coordinated experience for all audience members and serves as a primary Front of House authority during assigned performances.
House Managers work as part of a collaborative Audience Experience team, partnering closely with fellow House Managers, the Associate Director of Audience Experience, the Senior Director of Community Engagement & Audience Experience and additional front-of-house staff to ensure consistency, communication, and shared standards across performances.
This is a highly visible leadership role requiring sound judgment, calm decision-making, and clear communication in a live performance environment. The House Manager works in close coordination with Security, Box Office, Concessions, Facilities, and Production teams to support a seamless audience experience from arrival through departure.
DUTIES & RESPONSIBILITIES
Audience Experience Leadership
  • Lead Front of House operations for Arena Stage productions and events across all three theaters:
    • Fichandler Stage (680 seats)
    • Kreeger Theater (510 seats)
    • Kogod Cradle (202 seats)
  • Serve a primary on-site Front of House authority during assigned performances
  • Supervise ushers and other audience-facing staff on site
  • Conduct pre-show Front of House briefings and assign staff positions and responsibilities
  • Manage late seating, re-entry, and audience flow in coordination with production needs
  • Collaborate with fellow House Managers to ensure alignment on procedures, coverage, and audience experience standards

Audience Experience & Accessibility
  • Respond to audience concerns, accessibility needs, and service recovery situations with care and discretion
  • Support the delivery of accessibility services and devices in alignment with Arena Stage standards
  • Help foster an inclusive and welcoming environment for first-time attendees, subscribers, donors, community partners, and VIPs

FOH Coordination & Safety
  • Coordinate in real time with Security, Box Office, Concessions, Facilities, and Production teams
  • Conduct pre- and post-show walk-throughs of lobbies, theaters, restrooms, and exterior entryways to ensure readiness, cleanliness, and safety
  • Serve a primary responder to Front of House incidents and emergencies in collaboration of the Associate Director of Audience Experience
  • Assist with emergency response procedures, including evacuation or shelter-in-place as needed
  • Respond to medical incidents and coordinate with emergency personnel as appropriate
  • Complete incident reports and end-of-performance documentation

Reporting & Communication
  • Complete performance reports and share notable audience feedback, operational issues, and trends
  • Communicate clearly with internal partners to support continuous improvement of Audience Experience operations
  • Participate in regular communication and knowledge-sharing with fellow House Managers to support consistency, learning, and team cohesion

MINIMUM REQUIREMENTS
  • Minimum of 3 years of experience in front of house, audience services, hospitality, live events, or customer-facing roles
  • Familiarity with ticketing systems; Tessitura experience preferred
  • Strong interpersonal, written, and verbal communication skills
  • Excellent organizational skills, attention to detail, and ability to multitask
  • Ability to remain calm, professional, and audience-centered in fast-paced environments
  • Demonstrated ability to work collaboratively within a team-based leadership structure
  • Availability to work evenings, weekends, and holidays as required by the performance calendar
  • CPR/First Aid certification or willingness to obtain
  • Passion for the arts, patron engagment and live performance

The Washington Drama Society, Inc., Arena Stage does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at or call 202-488-3300.
Offers of employment at Arena Stage are contingent upon a satisfactory criminal background check and/or professional reference check as allowed by employment law in the District of Columbia.

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