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Area Operations Manager Jobs in Rockingham, NC (NOW HIRING)

Customer Operations Manager

Pinehurst, NC ยท On-site

$80K - $115K/yr

On-site at our Pinehurst, NC area facility Kraken Kinetics is seeking a highly motivated Customer Operations Manager to serve as the critical link between our customers, Strategic Partnerships team ...

Customer Operations Manager

Pinehurst, NC ยท On-site

$80K - $115K/yr

On-site at our Pinehurst, NC area facility Kraken Kinetics is seeking a highly motivated Customer Operations Manager to serve as the critical link between our customers, Strategic Partnerships team ...

... the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

... the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

... the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

... the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

... the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

... the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

... the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

... the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

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Area Operations Manager information

See Rockingham, NC salary details

$28.6K

$65.2K

$131.3K

How much do area operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for area operations manager in Rockingham, NC is $65,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $74,100.00 per year, depending on experience, location, and employer.

How much do area operations managers make?

The average salary for an area operations manager typically ranges from $60,000 to $100,000 annually, depending on industry, location, and experience. They often oversee multiple locations, requiring strong leadership and organizational skills, and may receive bonuses or performance-based incentives.

What is an area operations manager?

Area Operations Managers are professionals responsible for overseeing the daily operations of multiple locations or branches within a designated geographic area. They ensure that each site meets organizational standards for productivity, efficiency, and customer satisfaction. Their duties often include managing staff, implementing company policies, monitoring budgets, and optimizing operational processes. Area Operations Managers also serve as a key communication link between upper management and individual site managers, ensuring that corporate strategies are effectively executed across all locations.

What's the average pay for an area operations manager?

The average salary for an area operations manager in the United States typically ranges from $70,000 to $110,000 per year, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an area operations manager, and why are they important?

To thrive as an Area Operations Manager, you need strong leadership, organizational, and analytical skills, often supported by a degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, budget management tools, and supply chain software is typically required. Exceptional communication, problem-solving abilities, and adaptability help drive team performance and resolve operational challenges. These competencies ensure efficient operations, achievement of business targets, and effective oversight of multiple locations.

What is the difference between Area Operations Manager vs Regional Manager?

AspectArea Operations ManagerRegional Manager
ResponsibilitiesOversees daily operations within specific geographic areas, manages staff, ensures operational efficiencyManages multiple areas or regions, focuses on strategic growth and overall regional performance
CredentialsTypically requires relevant industry experience, management skills, and sometimes certificationsSimilar credentials, often with additional leadership or strategic planning experience
Work EnvironmentOn-site in specific locations, close interaction with local teamsMore travel, broader oversight across multiple locations
Industry UsageCommon in retail, logistics, hospitalityUsed in similar industries for higher-level regional oversight

The main difference is that an Area Operations Manager focuses on managing operations within a specific area, while a Regional Manager oversees multiple areas, emphasizing strategic growth and regional performance. Both roles require relevant experience and management skills, but the scope and responsibilities differ based on the size of the region managed.

How does an area operations manager balance overseeing multiple locations while ensuring consistent operational standards?

Area Operations Managers are responsible for maintaining high standards across several sites, which requires frequent travel, strong organizational skills, and effective delegation. They often rely on regular site visits, performance tracking, and close collaboration with location managers to identify issues and implement best practices. Leveraging digital tools for real-time reporting and communication helps ensure that policies and procedures are consistently followed. Building strong relationships with on-site teams and providing ongoing support are key to achieving operational consistency and addressing challenges promptly.
What are popular job titles related to Area Operations Manager jobs in Rockingham, NC? For Area Operations Manager jobs in Rockingham, NC, the most frequently searched job titles are:
What job categories do people searching Area Operations Manager jobs in Rockingham, NC look for? The top searched job categories for Area Operations Manager jobs in Rockingham, NC are:
What cities near Rockingham, NC are hiring for Area Operations Manager jobs? Cities near Rockingham, NC with the most Area Operations Manager job openings:
Infographic showing various Area Operations Manager job openings in Rockingham, NC as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,206 per year, or $31.3 per hour.

Customer Operations Manager

Kraken Kinetics

Pinehurst, NC โ€ข On-site

$80K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

ABOUT KRAKEN KINETICS
Kraken Kinetics designs and manufactures advanced kinetic solutions that enable modern warfighting capabilities for the United States Armed Forces and its allies. We specialize in mission-tailored warheads and firing systems for unmanned and autonomous weapon platforms, delivering production-ready solutions at speed to address urgent national security challenges.
Our team brings decades of specialized Department of War experience across the full lifecycle of kinetic system development-from concept and design through testing, manufacturing, and operational deployment. Built on a foundation of work that helped lead the DoW into the era of kinetic drones, Kraken Kinetics combines commercial agility with deep technical expertise to deliver DEFINITIVE LETHALITYโ„ขwhen it matters most.
POSITION SUMMARY
Location: On-site at our Pinehurst, NC area facility
Kraken Kinetics is seeking a highly motivated Customer Operations Manager to serve as the critical link between our customers, Strategic Partnerships team, and Operations Team. This role ensures customer commitments are translated into successful execution by coordinating priorities, managing delivery schedules, and driving cross-functional communication across the organization..
Reporting to the Head of Strategic Partnerships, you will own the operational execution of customer orders from PO through shipment working closely with Production, Engineering, Supply Chain, Contracts and Leadership to ensure commitments are delivered on time and with exceptional customer communication.
This is an excellent opportunity for someone who enjoys solving complex operational challenges, building strong customer relationships, and influencing outcomes across multiple teams.
KEY RESPONSIBILITIES
  • Serve as the primary liaison between Strategic Partnerships, Operations, and customers to ensure successful execution of customer commitments.
  • Coordinate delivery schedules across Production, Engineering, Supply Chain, and Leadership to meet customer expectations.
  • Monitor program milestones, identify risks, escalate issues proactively, and drive timely resolution.
  • Support prioritization decisions when competing customer requirements impact production schedules.
  • Manage customer communications related to order status, delivery schedules, purchase orders, quotations, and shipment updates.
  • Maintain accurate customer and opportunity information within the CRM, ensuring account activity and delivery commitments remain current.
  • Partner with Operations to identify opportunities to improve fulfillment processes, communication, and customer satisfaction.
  • Track key performance metrics related to delivery execution and customer responsiveness.
  • Build trusted relationships with internal stakeholders and external partners while representing Kraken Kinetics professionally.

EXPERIENCE
Qualifications:
  • Bachelor's degree or equivalent combination of education and relevant experience.
  • 2-5 years of experience in customer operations, account management, program coordination, project coordination, supply chain, manufacturing operations, logistics, or a similar customer-facing operational role.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving abilities.
  • Demonstrated ability to build relationships across technical and business teams.
  • High degree of ownership, initiative, and follow-through.
  • Proficiency with Microsoft Office and CRM systems.

Preferred Qualifications
  • Experience supporting manufacturing, aerospace, defense, robotics, or advanced technology organizations.
  • Experience coordinating customer orders through production and delivery.
  • Understanding of manufacturing operations or supply chain planning.
  • Experience using CRM or ERP systems (Salesforce, HubSpot, NetSuite, Microsoft Dynamics, etc.).
  • Familiarity with ITAR/EAR export compliance.
  • Experience working in a high-growth or startup environment.

SALARY & BENEFITS
Kraken Kinetics is committed to offering a competitive compensation package to attract and retain top talent. This full-time, on-site exempt position offers an annual salary range of $80,000- $115,000 depending on qualifications and experience.
Benefits included:
  • Generous PTO policy
  • Comprehensive medical coverage (80% company-paid for employee + dependents).
  • Vision & dental (100% company-paid)
  • Short and long-term disability coverage (100% company-paid)
  • Generous 401(k) retirement plan
  • Company-paid life insurance
  • Great teammates and well stocked snacks

LIFE IN MOORE COUNTY, NC (PINEHURST AREA)
Kraken Kinetics is based in Moore County, North Carolina, home to Pinehurst, a nationally recognized destination offering an exceptional quality of life.
Employees benefit from a low cost of living, minimal congestion, and a strong sense of community, with easy access to larger metropolitan areas, including Raleigh-Durham.
Whether you're looking to accelerate your career or put down long-term roots, the Pinehurst area offers a compelling alternative to traditional tech and defense hubs.
We are committed to supporting relocation for the right candidates.
Watch what it's like to live here:
[ Video Link]
EQUAL OPPORTUNITY EMPLOYER
Kraken Kinetics is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applicants of all backgrounds.